دانلود کتاب Among Cultures: The Challenge of Communication

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Among Cultures- Front Cover Among Cultures Title Page Copyright Page Contents Preface BRAD PATRICIA KRIS WHAT HAS CHANGED AND WHAT HAS NOT IN THIS EDITION OVERVIEW OF THE BOOK Acknowledgments BRAD PATRICIA KRISTIN BRAD, PATRICIA, AND KRISTIN Chapter 1: What Is Meant by Intercultural Communication? Culture Communication Intercultural Communication Intercultural Communication as a Field of Study Hazards of Intercultural Study Benefits of Intercultural Study Summary Reflection Questions Activities Chapter 2: What Is the Relationship between Communication and Culture? Manifestations of Culture Two Perspectives on the Culture Communication Connection Summary Reflection Questions Activities Chapter 3: How Can We Learn about Our Own and Others’ Cultures? The Learning Process The Etic/Emic Distinction Narratives Ritual Social Dramas Key Terms Summary Reflection Questions Activities Chapter 4: How Is Culture Related to Our Identities? Identity Communication’s Relationship to Identity Pathways to Identity Summary Reflection Questions Activities Chapter 5: Where Can We Look to Explain Verbal Misunderstandings? Verbal Communication and Context Verbal Communication: Structure and Content Terms of Address Face Considerations Direct/Indirect Communication Language and Thought Summary Reflection Questions Activities Chapter 6: Where Can We Look to Explain Nonverbal Misunderstandings? Roles of Nonverbal Communication Forms of Nonverbal Communication Other Forms of Nonverbal Communication Intercultural Listening and Nonverbal Communication Summary Reflection Questions Activities Answers to Facial Expression Test and to Intercultural Kinesic Cues Quiz Chapter 7: Why Do So Many People Get Treated Poorly? Stereotypes Ethnocentrism Prejudice Summary Reflection Questions Activities Chapter 8: How Can We Manage Conflict in Intercultural Settings? Cultural Approaches to Conflict Types of Intercultural Conflict Intergroup Conflict Strategies for Managing Intercultural and Intergroup Conflict One Final Point to Ponder: Forgiveness Summary Reflection Questions Activities Chapter 9: How Can We Succeed in Our Intercultural Travels? Hierarchy of Human Needs Acculturation Returning Home: Readapting to Our Own Cultural Community Final Thoughts on Cultural Transitions Summary Reflection Questions Activities Chapter 10: How Does Culture Impact Applied Contexts? Environmental Communication Healthcare and Intercultural Communication Organizational Leadership and Intercultural Communication Summary Reflection Questions Activities Chapter 11: What Diversity Exists in the Study of Intercultural Communication? Major Perspectives in Intercultural Communication Popular Culture Critical Perspectives on Popular Culture and the Media Social-Scientific Perspectives on Popular Culture and the Media Summary Reflection Questions Activities Chapter 12: Can Judgments of Right and Wrong Be Made When Dealing with Other Cultures? Ethics Ethics and Communication Ethics and Culture Critique Efforts to Find Universal Ethics That Acknowledge the Relativistic Nature of Cultures Ethical Principles for Intercultural Relations Summary Reflection Questions Activities Index