دانلود کتاب A Good Ending

توضیحاتی در مورد کتاب به زبان اصلی :

pt. 1. The cause of all arguments, conflicts, feuds, and estrangements -- 1. How it all begins -- 2. The conflict recipe -- 3. The psychology at play -- -- pt. 2. The solutions to all arguments, conflicts, feuds, and estrangements -- with real-world, real-life examples and scenarios -- Section I. Keeping sparks from becoming flames : put out the fire before it even begins by handling difficult people, conversations, and situations the best way, right away -- 4. Resolve any personality conflict in minutes -- 5. How to ignore someone's advice without causing hurt feelings -- 6. In business, turn any complaint into a plus -- 7. When asked for your opinion : what to say when there's nothing nice to say -- 8. Handle annoying nonsense criticism smoothly and simply -- 9. The psychological secret to criticizing anyone about anything, without ever offending -- 10. Passive aggression : the thirty-second technique to deal with people who won't deal -- 11. The secret to handling the person who is (amazingly) never wrong -- 12. Special techniques for special people : from neurotic to psychotic, getting along with people who are emotionally unwell -- Section II. Putting out small fires : resolve simple disagreements and arguments in your favor when you can get anyone to see the situation from your point of view -- 13. Get anyone to do or not do something, happily and without an argument -- 14. When you both want what's best but disagree over how to proceed, get your way, right away -- 15. "Two for me, and none for you" : the best method to divide anything fairly and equitably to avoid a conflict -- Section III. When you mess up a little : the psychological secrets to quickly and easily gain forgiveness -- 16. "You called me a what?" : when you say the wrong thing, make it okay in less than one minute -- 17. Gain forgiveness : when you do the wrong thing and it can be corrected, and when you do the wrong thing and it cannot be corrected -- Section IV. When you mess up a lot : learn the complete psychological strategy to get anyone to forgive you for anything : when you lied, cheated, or stole, you can make things right again, fast -- 18. Get anyone to forgive you for anything : reestablish any friendship or relationship when you are clearly in the wrong : there's some interaction but no real communication -- 19. Be forgiven when you do something clearly and objectively wrong and this person wants nothing to do with you -- Section V. "There's no reason we shouldn't be talking" : the situation just got out of hand and now you want to make things good again -- 20. "This is silly!" : when a recent conversation or situation gets blown out of proportion, smooth things over fast and easy -- 21. When time has passed and nobody's talking, a simple yet fast technique to bring back the good old days -- Section VI. You can be the great peacemaker : end any estrangement, conflict, or feud : when nobody's talking -- whether it's been twenty minutes or twenty years -- put the past in the past and bring people together -- 22. In any situation, personal or professional, bring people closer together who have either grown apart or who just don't get along very well -- 23. The rift : "Let's end this nonsense" : when they drifted apart over something minor or now irrelevant -- 24. The estranged relationship : "It's nothing you did. I just don't like you and what you stand for" : resolving conflicts over beliefs, values, and lifestyle -- 25. Facts and fairness : what created the rift is still relevant : when it's everybody for himself, learn the keys to settling any deadlock in a mediation, arbitration, or negotiation -- 26. The family feud over $$$ : end it now -- 27. Help anyone gain forgiveness : the psychological strategy to get one person to simply listen to the other -- 28. In case of emergency : seven advanced psychological tactics for the most stubborn, difficult, and trying people and situations -- 29. Bonus! The nine rules to drastically improve any relationship of any kind.;Provides a comprehensive guide to interpersonal relationships, filled with practical strategies and techniques, to effectively put an end to anything from a simple disagreement to a decades-long estrangement.