دانلود کتاب Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS 2022, Volume 2

فهرست مطالب :

Editorial
Contents
About the Editors
1 Professional Skills Developed in a E@D Practicum
1.1 Introduction
1.2 Method
1.2.1 Participants
1.2.2 Survey
1.3 Results
1.4 Discussion
1.5 Conclusions
References
2 ICT and the Role of Educators in the Inclusion of Children with Autism Spectrum Disorder (ASD)
2.1 Introduction
2.2 Autism Spectrum Disorder
2.3 ICT and Autism
2.4 Method
2.5 Instrument
2.6 Results
2.7 Discussion
2.8 Conclusion
References
3 The Importance of the Family in Early Intervention Practices Using ICT
3.1 Introduction
3.2 Concept of Early Intervention
3.2.1 Early Intervention in Portugal
3.3 Autism Spectrum Disorder
3.3.1 Definition of Autism Spectrum Disorder
3.3.2 Causes and Characteristics of Autism Spectrum Disorder
3.3.3 Behaviors Observed in the Case Study
3.4 Family
3.4.1 Importance of Family
3.5 ICT and Children with ASD
3.6 Methodology and Objectives of the Study
3.6.1 Instruments
3.7 Presentation and Discussion of Results
3.8 Conclusion
References
4 Higher Education Dropout in COVID-19 Pandemic Times: Validation of a Student Survey (PSS)
4.1 Introduction
4.2 Methodology and Results
4.2.1 Dimensions of the Pandemic Student Survey (PSS)
4.2.2 Application of the PSS Pre-test
4.2.3 Factor Analysis of the 59 PSS Items
4.3 Results
4.4 Closing Remarks
References
5 Interdisciplinarity in University Education: Application to Research
5.1 Introduction
5.2 Methodology
5.2.1 Sample
5.2.2 Procedures
5.3 Results
5.4 Discussion
5.5 Conclusion
References
6 The Importance of Motivating Students with Special Needs Attending Higher Education in the Face of Distance Education
6.1 Distance Education
6.2 The Digital Transformation in Higher Education Institution (HEI)
6.3 Motivation
6.4 Methodology
6.4.1 Participants
6.4.2 Instrument and Procedures
6.5 Results
6.6 Discussion
6.7 Conclusion
References
7 Challenges of Initial Training in Times of Pandemic: Social Education Internship Experience
7.1 Introduction
7.2 Curricular Internship—Training Requirements in Situation and in Relation
7.3 Methodological Option
7.4 Traineeship in Times of Pandemic—Challenges, Difficulties and Learning Experiences
7.5 Final Reflections
References
8 The Impact of Reading Habits on School Success: Perspectives of Student and Teacher Librarians
8.1 Introduction
8.1.1 The School Library and the Promotion of Reading
8.1.2 Reading Habits as a Factor of School Success
8.2 Method
8.3 Results
8.4 Discussion
8.5 Conclusions
References
9 The Promotion of Playful Reading—Evaluation by the Participants of the “10 Minutes Reading” Project
9.1 Introduction
9.1.1 From Childhood to Adolescence—Playful Reading and the (Dis)Love for Reading
9.1.2 The “10 Minutes Reading” Project of the National Reading Plan
9.2 Method
9.3 Results and Discussion
9.4 Conclusions
References
10 DPO Framework for Canvas GDPR Model
10.1 Introduction
10.2 Background on the Protection of Personal Data
10.3 Scope of Application of the General Data Protection Regulation 2016/679
10.4 The GDPR and the New Organizational Role: The DPO
10.5 What is the Data Protection Officer (DPO) Profile?
10.6 Methodological Proposal Canvas GDPR Model
10.7 Validation and Application—Case Study
10.8 Conclusions on the Implementation of Regulation (EU) 2016/679 of 25 May 2018
References
11 The Impact of Remote Teaching in Teachers’ Motivation: In Time Pandemic COVID-19
11.1 Introduction
11.1.1 From Remote Emergency Teaching (RET) to Distance Education (E@D)
11.1.2 The Motivation of Teachers in Pandemic Time
11.2 Methodology
11.2.1 Characterization of the Participants
11.3 Analysis and Discussion of Results
11.4 Final Considerations
References
12 Digital Training and Satisfaction in Hotel Business in Portugal: The Case of a Hotel in the District of Braga
12.1 Introduction
12.1.1 Training and Development
12.1.2 Digital Competence in Hotel Trade
12.1.3 Training and Job Satisfaction in Hotel Trade
12.2 Methodology
12.3 Analysis and Discussion of Results
12.4 Final Considerations
References
13 Eco-Schools in Higher Education Institutions: Analysing Portuguese Students’ Practices and Perspectives
13.1 Introduction
13.1.1 Eco-Schools in Higher Education
13.2 Methodology
13.3 Results and Discussion
13.3.1 Analysis of Students’ Practices Concerning the Separation of Waste
13.3.2 Analysis of Students’ Perceptions Concerning Eco-School Programme in Higher Education Institutions
13.4 Final Remarks
Appendix 1: Questionnaire
References
14 The Technological Impact on Local Tourism: The Case of Fafe
14.1 Introduction
14.2 Literature Review
14.2.1 The Impact of Technologies on Tourism
14.2.2 Recovery and Resilience Plan for Tourism in Portugal—The Marketing Strategy for the Porto and Northern Tourism Region
14.2.3 Authenticity as a Driving Force for Local Tourism
14.3 Method and Data Collection: Case Study Based on Interview
14.4 Results
14.5 Conclusions
References
15 Understanding the Adoption of Certified Electronic Signature in Portugal
15.1 Introduction
15.2 Literature Review
15.3 Theoretical Background
15.3.1 Certified Electronic Signature
15.3.2 TTF and UTAUT3
15.4 Research Model and Hypothesis
15.5 Discussion of Results
15.6 Conclusion
Appendix
References
16 Intervision of School Practice in Educational Context: Validation of a Focused Observation Grid
16.1 Introduction
16.1.1 Emerging Rationalities on Intervision
16.1.2 Motivation
16.2 Methodology
16.2.1 Personal and Professional Characterization of Participants
16.2.2 Instrument Applied
16.3 Presentation and Discussion of Results
16.4 Final Considerations
References
17 A Neural Model with a Deep Learning Structure for Characterizing Relaxation Levels Through Olfactory Stimuli to Enhance the Guest Experience in Hotels
17.1 Introduction
17.2 Methodology
17.2.1 Case Study
17.2.2 Autoencoder Neuronal Model with Deep Learning for Stress and Relaxation Identification
17.2.3 Metrics
17.2.4 Experimental Validation
17.3 Result Analysis and Discussions
17.3.1 Stimulus Perception Survey Results
17.3.2 Results of the Autoencoder Neural Model
17.4 Conclusions and Future Work
References
18 Senior Entrepreneurship, Sustainable Tourism, and Preservation of Collective Memory
18.1 Introduction
18.2 History and Memory Optimized for Tourism
18.3 Methodology
18.4 Case Study: The Museum of Trades of Arts and Crafts
References
19 Inclusive Cultural Heritage Tourism
19.1 Introduction
19.2 Inclusive Tourism Framework
19.2.1 An Approach Toward Social Responsibility and Inclusion
19.3 Methodology
19.3.1 Concept
19.3.2 Objectives
19.4 ICHT Platform for Inclusive Tourism
19.4.1 Online Platform
19.4.2 Game
19.4.3 Hologram
19.5 Conclusions
References
20 Aqua Spa, a New Business Model
20.1 Introduction
20.2 Literature Review
20.2.1 Health and Wellness Tourism
20.2.2 Innovation
20.3 Case Study: Aqua Spa Center Project
20.3.1 The Objectives, Data Collection
20.3.2 Data Analysis and Discussion
20.3.3 Aqua Spa—Plan for Action
20.4 Conclusions and Future Research
References
21 Communication Skills in Higher Education Versus the Labor Market: Different Perceptions and Valuations
21.1 Introduction
21.2 Literature Review
21.3 Discussion
21.4 Conclusions
References
22 Meeting the Rural Tourists’ Expectations in the Azores Destination: A Preliminary Study-Based on the Perceptions of the Entrepreneurs
22.1 Introduction
22.2 The Used Methodological Approach
22.3 Results
22.4 Conclusions
References
23 Digital Transformation in Companies: A Literature Bibliometric Analysis
23.1 Introduction
23.2 Data and Methods
23.3 Findings
23.3.1 Scientific Production on Companies’ Digitalization
23.3.2 Keyword and Theories Co-occurrence Analysis
23.4 Discussion
23.5 Conclusion
References
24 Smart Destinations and Consumer Journey
24.1 Introduction
24.1.1 Theoretical Framework
24.1.2 The Consumer Journey in Tourism
24.1.3 From Products to Experiences
24.2 Smart Destinations and Smart Cities
24.3 Research Method
24.4 Results
24.4.1 General Discussion
24.5 Final Remarks
References
25 Impacts of Events’ Tourism in Local Development: The Case of Águeda, Portugal
25.1 Introduction
25.2 Impacts of Event’s Tourism
25.3 Methodology
25.4 Results
25.5 Discussion
25.6 Conclusion
References
26 The Challenge of Applying Ancient Board Games to Teach Accounting in Higher Education: A Case Study
26.1 Introduction
26.2 Ancient Board Games
26.3 Methodology
26.3.1 Methodological Procedures
26.3.2 Unit of Analysis
26.4 Results and Discussion
26.5 Final Consideration
References
27 Using Machine Learning to Predict Business Failure in Iberian Hospitality Sector
27.1 Introduction
27.1.1 A Subsection Sample
27.2 Methodology
27.2.1 Data Sample
27.2.2 Models
27.3 Results and Discussion
27.3.1 Models Trained on Portuguese Companies and Evaluated on Spanish Companies
27.3.2 Models Trained on Spanish Companies and Evaluated on Portuguese Companies
27.4 Final Considerations
References
28 Determinants of Green Consumer Behavior in Tourism and Hotel Management Contexts: A Study Applied to the Côa Region
28.1 Introduction
28.2 Theoretical Background
28.3 Methodology and Context
28.4 Preliminary Results and Discussion
28.5 Final Considerations and Next Steps
References
29 Management Control Practices in Tourism Agencies—Information Systems Category
29.1 Introduction
29.2 Management Control Practices
29.3 Information System Control Practice
29.4 Method
29.5 Results and Discussion
29.6 Conclusion
References
30 Promoting Favela Storytelling in the Tourist Visitation: An Exploratory Study
30.1 Introduction
30.2 Favela Storytelling and Special Interest Tourism (SIT)
30.3 The Brazilian Favela Tourism Context
30.4 Conceptual Model Proposed
30.5 Final Considerations and Next Steps
References
31 Studying Global Warming from a Correspondence and Covariation Perspective
31.1 Introduction
31.2 Conceptual Framework
31.2.1 Correspondence Perspective
31.2.2 Covariation Perspective
31.2.3 The Earth’s Energy Budget
31.3 Methodology
31.3.1 Data Collection
31.3.2 Data Analysis
31.4 Results
31.4.1 Phase 1: Visualizing a Relationship Between F and C
31.4.2 Phase 2: The Excel Simulation and Determining Values for F and C
31.4.3 The Rate of Change of the Forcing as “Sensitivity”
31.4.4 Learning About Global Warming
31.5 Conclusions
References
32 How the 5G Network Will Boost the Concept of Smart Tourism in Portugal: A Literature Review
32.1 Introduction
32.2 Methodology
32.3 Fifth Generation of Mobile Communications—5G
32.4 Smart Tourism
32.5 Changes in Tourism with New Technologies
32.6 Conclusion
References
33 Online Impulse Buying Tendency—Impact of Psychological, Social, and Technological Factors
33.1 Introduction
33.2 Framework
33.2.1 Online Impulse Buying Tendency (OIBT)
33.2.2 Psychological Dimension
33.2.3 Social Dimension
33.2.4 Technological Dimension
33.3 Methodology
33.4 Results and Discussion
33.5 Final Remarks
References
34 Vital Signs Monitoring Platform to Promote Sports and Wellness Tourism
34.1 Introduction
34.2 The Evolution of ICT and Its Benefit for the Citizens
34.2.1 Physical Activity Monitoring Devices and Sensors
34.2.2 Sports and Wellness Applications
34.3 Platform to Promote Sports and Wellness Tourism
34.3.1 Platform Based Approach
34.3.2 Architecture
34.4 Conclusions
References
35 Market Segmentation and Relationship Management of Fashion Tourism: An Exploratory Perspective
35.1 Introduction
35.2 Tourism Trends and Segmentation
35.3 Fashion Tourism and New Trends
35.4 Conceptual Model Proposed
35.5 Final Considerations and Next Steps
References
36 Promotion of Tourism Through the Digital Dissemination of Innovation Research
36.1 Introduction
36.2 Theoretical Background
36.2.1 Scientific Research Tourism
36.2.2 Communication and Dissemination of Scientific Research
36.2.3 Digital Communication and Marketing
36.2.4 Development of Digital Applications for Dissemination of Scientific Events
36.2.5 Website Development
36.2.6 Websites Usability
36.3 Materials and Methods
36.3.1 Study Context
36.3.2 Methodology
36.3.3 Website Development
36.3.4 Measurement of User Experience
36.3.5 Statistical Procedures
36.3.6 Results
36.4 Conclusion
References
37 The Evolution of Thermalism in Portugal—The Current State of Health and Wellness Tourism
37.1 Introduction
37.2 Methodology
37.3 Literature Review
37.3.1 The Decline and Rise of Thermalism in Portugal
37.3.2 The Sustained Growth of Thermalism in Portugal
37.3.3 Important Data on the Evolution of Thermalism in Portugal
37.4 Conclusions
References
38 The Role of Football Clubs as a Driver of Tourism Marketing Management and Local Development: A Preliminary Study in Minho (Portugal)
38.1 Introduction
38.2 Theoretical Background: Sports Tourism and Marketing
38.3 Context: Minho Quadrangle [Quadrilátero do Minho]
38.4 Methodology and Preliminary Results
38.5 Final Considerations
References
39 Tourism as an Indicator of Integration with the World Economy: The Case of the World’s 93 Smallest Economies Generating 1% of Global GDP
39.1 Introduction
39.2 Literature Review
39.3 Methodology
39.4 Results
39.5 Conclusion
References
40 Residents’ Attitudes and Visitors’ Motivations for War-Related Tourism: An Exploratory Perspective
40.1 Introduction
40.2 Theoretical Base of Place Attachment: Concepts and Dimensions
40.3 Tourism Segmentation and War-Related Tourism
40.4 Development of a Conceptual Framework
40.5 Final Considerations and Future Research
References
41 A Preliminary Study on Internet of Things (IoT) in Collaborative Tourism Consumption
41.1 Introduction
41.2 Theoretical Background
41.3 Methodology of Smart Map of the IoT in Collaborative Tourism Consumption
41.4 Final Considerations and Next Steps
References
42 Paradoxes in Tourism and Hospitality Sectors: From Work-Life Balance to Work-Life Conflict in Shift Work
42.1 Introduction
42.2 Literature Review
42.2.1 Conflict of Work and Family Roles
42.2.2 HR Practices Conciliation and WLB’ Outcomes
42.3 Methodology
42.3.1 Design
42.3.2 Instruments
42.3.3 Sample
42.3.4 Procedure and Data Analysis
42.4 Results
42.4.1 Quantitative Data
42.4.2 Qualitative Data
42.5 Discussion and Conclusions
References
43 The Intangibility and Tangibility in Hospitality Management: The Customer Perspective
43.1 Introduction
43.2 Literature Review
43.2.1 Tourism and Hospitality
43.2.2 Quality of Service in Tourism and Hospitality
43.2.3 The Intangibility and Tangibility in Tourism and Hospitality
43.3 Methodology
43.4 Results
43.5 Conclusion
43.6 Contributions and Limitations
References
44 Impacts of City Brand Personality (CBP) and City Image on City-Related Media Engagement and Resident Satisfaction
44.1 Introduction
44.2 Theoretical Framework
44.2.1 Applying the Brand Concept to Branding Places
44.2.2 Brand Personality and City Brand Personality (CBP)
44.2.3 Brand Image
44.2.4 Media Engagement and City Branding
44.2.5 Resident Satisfaction
44.2.6 The Moderating Effect of the COVID-19 Pandemic
44.3 Method
44.4 Results and Discussion
44.5 Conclusions and Implications
References
45 Evoli System in Portugal: Experience Reports
45.1 Introduction
45.2 Background
45.3 Flipped Classroom
45.4 ELSE—Eco/Logical Learning and Simulation Environments in Higher Education
45.5 Methodology/Pedagogical Experience
45.6 Results
45.7 Discussion and Conclusion
References
46 Multiplicative Networks and Slates: Mathematical Learning with Meaning
46.1 Introduction
46.2 Revision of Literature
46.2.1 Problematization
46.2.2 Multiplicative Network Concept
46.2.3 Meaningful Learning of Mathematics in Context
46.2.4 Cultural and Architectural Element of the Region: The Slate
46.3 Methodology
46.3.1 Methodological Plan
46.3.2 Characterization of the Educational Context
46.4 Results and Comments
46.5 Final Reflections
References
47 Communication as a Means of Boosting Tourism: Case Study Santa Maria Da Feira
47.1 Introduction
47.2 Theoretical Framework
47.2.1 Tourism Communication
47.2.2 The Evolution of Tourism Communication
47.2.3 The Importance of Dissemination and Communication in Tourism
47.2.4 Case Study: Santa Maria Da Feira
47.3 Methodology
47.4 Analysis and Discussion of Results
47.5 Conclusion
47.6 Recommendations for Future Works
References
48 The Binary System of Higher Education—The Case of Portugal in the Light of the Current Reality
48.1 Introduction
48.2 The Higher Education Models
48.3 The Institutional Assessment of A3ES: Comparative Analysis
48.4 Interviews with Current or Former Top Leaders of HEIs
48.5 Conclusions
References
49 Place Marketing and Destination Management: A Study in the “Quadrilátero do Minho”
49.1 Introduction
49.2 Place Marketing and Destination Management
49.3 Characterization of the Municipalities of the Urban Quadrangle
49.3.1 Barcelos
49.3.2 Braga
49.3.3 Guimarães
49.3.4 Vila Nova De Famalicão
49.4 Methodology
49.5 Preliminary Results and Discussion
49.6 Final Considerations
References
50 Event Planning as a Sustainable Development Strategy for Tourism Destinations
50.1 Introduction
50.2 Literature Review
50.3 Methodology
50.4 Results
50.5 Conclusions
References
51 The Potential of Responsible Nature Tourism as a Driver of Sustainable Development in Northern Portugal
51.1 Introduction
51.2 Literature Review
51.3 Methodology
51.4 Data Analysis and Discussion
51.4.1 Nature Tourism: The Company and the Environment
51.4.2 Responsible Tourism from Supply’s Perspective
51.4.3 Operationalization, Management, and Promotion of Responsible Tourism
51.4.4 Responsible Tourism: Impact and Perceived Value from a Demand Perspective
51.5 Conclusions, Implications, Limitations, and Further Research
References
52 The Role of Social Media in the Regrowth of Formula 1 in Portugal
52.1 Introduction
52.2 Theoretical Background
52.2.1 Social Media
52.2.2 Formula One in Portugal
52.3 Methodology
52.4 Analysis and Discussion of Results
52.4.1 Analysis of the Corpus
52.4.2 Answers to Guiding Questions
52.5 Conclusions and Future Work
References
53 The Role of “Age of Society” Games in Cultural Heritage Learning
53.1 Introduction
53.2 Contextualization
53.2.1 New Technologies Implementation at Cultural Heritage Level
53.2.2 New Teaching and Learning Process of Cultural Heritage Issues at Primary Teaching Level
53.3 Methodology
53.4 Implementation
53.5 Description of the Lesson Moments and Discussion of Results
53.6 Conclusion
References
54 An Approach to Revenue Management Strategies in the Hospitality Industry
54.1 Introduction
54.2 Literature Review
54.3 Methodology
54.4 Results
54.5 Conclusions
References
55 Tourism Safety and Security with a Sustainability Vision, Ciudad Juarez (Mexico)
55.1 Introduction
55.2 Literature Review
55.3 Methodology Framework
55.4 Findings
55.4.1 Presentation of the Study Area
55.4.2 Analysis and Interpretation of the Safety and Security Perception
55.4.3 Theoretical Vision of the Study Object Supported by Empirical Experiences
55.5 Conclusion
References
56 The Economic Impacts of the Tourism Sector Within the Residents’ Valuation Perspective
56.1 Introduction
56.2 Literature Review
56.3 Methodology
56.4 Results
56.5 Conclusion
References
57 Sustainable Destination Development Based on Gamification and Storytelling: Empowering the Douro Region Through Wine and Gastronomy
57.1 Introduction
57.2 Literature Review
57.3 Methodology
57.4 Results
57.5 Conclusions
References
58 Telework as a Management Tool in Public Administration: Advantages and Disadvantages of Its Application
58.1 Introduction
58.2 Literature Review
58.2.1 Telework
58.2.2 Methodology
58.3 Results Analysis
58.3.1 Comparative Analysis of Groups
58.4 Analysis by Service
58.5 Conclusions
References
59 Accessible Tourism and Digitalization: Stakeholders Perspective in the City of Barcelos
59.1 Introduction
59.2 Accessible Tourism and Digitalization
59.3 Managing an Accessible Tourism Destination
59.4 Methodology
59.5 Preliminary Results
59.6 Final Considerations and Next Steps
References
60 Is There an Economic Bias in Academic Success?
60.1 Introduction
60.2 Literature Review
60.3 Data and Methodology
60.4 Results and Discussion
60.5 Conclusion
References
61 The Role of the Balanced Scorecard as a Differentiating Factor for Education Marketing
61.1 Introduction
61.2 The Balanced Scorecard
61.3 Sustainability and Responsible Marketing
61.4 Methodology and Discussion
61.5 Final Considerations
References
62 Education Crisis—Digital Solutions After Covid-19
62.1 Introduction
62.2 Material and Methods
62.3 Results and Discussion
62.3.1 Teaching in the New Normal
62.4 Conclusions
References
63 The Commoditisation of Literature Analysed in the Classroom. The Case of Porto’s Literary Hotels
63.1 Introduction
63.2 Commoditisation of Cultural Heritage and Business Opportunities
63.3 Literary Tourism and Place Branding
63.3.1 Literary Hotels
63.4 Conclusions
References
64 Blockchain and Digital Signature Supporting Remote Assessment Systems: A Solution Approach Applied to Higher Education Institutions Scope
64.1 Introduction
64.2 Methodology
64.3 State of the Art
64.3.1 Cryptographic, Digital Signatures, and Blockchain
64.3.2 Application of Blockchain in Education
64.3.3 Distance Learning and Remote Assessment in HEIs
64.4 Framework Solution
64.5 Conclusions and Future Work
References
65 Personal Report of Communication Apprehension—Adaptation, Application and Validation on Portuguese Accounting Students
65.1 Introduction
65.2 Methodology
65.2.1 Adaptation of PRCA-24
65.2.2 Pilot Study Using PRCA-24
65.2.3 Participants
65.2.4 Data Analysis
65.3 Results
65.3.1 Exploratory Factorial Analysis (EFA)
65.3.2 Confirmatory Factorial Analysis (CFA)
65.4 Final Considerations
References
Author Index