دانلود کتاب Automotive Audits: Principles and Practices

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Cover Half Title Series Page Title Page Copyright Page Dedication Table of Contents Preface List of Figures List of Tables Acknowledgments Author Introduction Chapter 1 Legitimate Concerns about Audits Chapter 2 Preassessment Preparation A Typical Internal Preassessment Survey Chapter 3 Risk Consideration in Audits Risk Risk Identification Risk Analysis Risk Evaluation Risk Control Risk Communication Risk Review Methods and Tools Used in Risk Management Basic Risk Management Facilitation Methods Failure Mode Effects Analysis (FMEA) Failure Mode, Effects, and Criticality Analysis (FMECA) Fault Tree Analysis (FTA) Hazard Analysis and Critical Control Points (HACCP) Hazard Operability Analysis (HAZOP) Preliminary Hazard Analysis (PHA) Risk Ranking and Filtering Supporting Statistical Tools Chapter 4 Audits Overview Assessment Methods Who Is Involved in an Audit? Auditor Lead Auditors Client and Auditee Registrar Types of Audits Internal Audits (Self-Audits) Second-Party Audits (Customer Audits the Supplier) Third-Party Assessment (A Third Party Audits the Organization’s QMS) Audit Planning Audit Criteria Audit Findings Audit Schedule Process for Developing Compliance Starting Documenting Evaluating Audit Process Phase 1 – Preparation Phase 2 – Performance Phase 3 – Reporting Phase 4 – Closure Surveillance Common Problems in Conducting Audits A Guide to the Guide Communications Cost of Quality and Liability Internal versus External Auditors Certification versus Noncertification of Auditors Ethics Recommendations for Improving Ethical Practices Conformance versus Compliance Verification versus Validation The Role of the Consultant in the Documentation and Preassessment Stages Chapter 5 Mandatory Auditing Items An Overview of the Mandatory Documents and Records Required by ISO 9001:2015 Non-mandatory Documents The Detailed Mandatory Documents Required by ISO 9001:2015 Are A Guide to the Non-mandatory Documentation The Detailed Mandatory Documents Required by ISO 14001:2015 Are Non-mandatory Documents The Detailed Mandatory Documents Required by OH&S 18001 Are Mandatory Records Additional Documentation The Detailed Mandatory Documents Required by ISO 45001:2015 Are Mandatory Records Non-mandatory Documents (Procedures) The Detailed Mandatory Documents and Records Required by IATF 16949: 2016 Are Chapter 6 Acronyms Chapter 7 Methodologies/Tools That the Auditor Should Be Familiar With Value Stream Mapping (VSM) What You Need to Get Started Value Stream Mapping Symbols Seven Steps to Value Stream Mapping Conclusion Operational Excellence versus Continuous Improvement Operational Excellence – Some Basic Principles Common and Powerful Operational Excellence Methodologies Lean Manufacturing Six Sigma SIPOC Model Kaizen Achieving Operational Excellence (AOE) Steps in Optimizing Business Process Reengineering (BPR) Define and Plan the Program Designing and Developing the Product Aligning Manufacturing Processes for Customer Satisfaction Finally, It’s Time for Product and Process Validation Assessment and Corrective Action Prevention and Diffusion PEST and SWOT Analysis Turtle Diagram Visual Factory 5S Methodology Variety of Applications Mistake Proofing Role of the Auditor in the Mentioned Methodologies Chapter 8 Performance beyond Specifications Audit Roles Chapter 9 Quick View of Auditing Supplier Quality – Beyond the Minimum Requirements Performance to and Beyond Specification Requirements – Quality Delivery Performance Including Support of Small Lot Manufacturing – Delivery Capability to Continually Reduce Costs throughout the Supply Chain – Cost Ability to Respond Rapidly to New Demands, Products, and Issues – Responsiveness Supply Chain Principles Supply Chain Strategy Core QMS Requirements Are Captured In Avoiding the Most Common Problems in Supplier Sourcing Supplier Development and Improvement Complaint Handling A Typical QMS Audit Requirements Pass-Down Penalties and Debits Integrated Launch Planning FMEA Training and Consulting Supplier Certification Joint Problem-Solving Value Chain Mapping Value Analysis (VA) Supplier Certification Programs Approved Supplier Certified Supplier Criteria for Qualified Supplier Criteria for Preferred Supplier Candidates for Supplier Certification and Preferred Status Make Allowances for New Materials and Parts Certification Maintenance Decertification Process Chapter 10 Process Approach to Auditing Process Audit What Is a Process Audit? Auditing by Element Auditing by Process Layered Process Audits (LPAs) Challenges of Layered Process Audit Implementation Error Proofing Audits What Is an Error? What Does the Standard Require? How Do We Error Proof? Corrective Action Audits Distance Audit Internal System Audit Epilogue References