دانلود کتاب Basics of Hoshin Kanri

فهرست مطالب :

Content: The Basics of Hoshin Kanri: A Personal Example to Help Explain the Steps Jon Introduction to The Little Book Step 1: Scan-Create a Vision and Assess Reality The Scan Process Step 2: Plan Bowling Chart Step 3: Do Step 4: Check Step 5: Adjust Back to Step 3: Do Step 4 Again: Check Step 5 Again: Adjust Back to Step 3 Once More: Do Step 4 Again: Check Step 5 Again: Adjust Key Takeaways from Chapter 1 References Hoshin Kanri to Deploy Business Strategy Jon's Business Introduction to The Little Book Step 1: Scan The Scan Process The First Working Lunch Meeting The Second Working Lunch Meeting The Third Working Lunch Meeting The Fourth Working Lunch Meeting The Fifth Working Lunch Meeting The Sixth Working Lunch Meeting Step 2: Plan Catchball Key Takeaways from Chapter 2 References Interviews with Hoshin Kanri Experts Introduction to Chapter 3 What Is Hoshin Kanri? Three Words to Describe Hoshin Kanri? The History of Hoshin Why Use Hoshin? Prerequisites, Critical Success Factors, Secrets, and Keys to Success? Lessons Learned? What Can Go Wrong? Who Uses Hoshin Kanri? (And Why Not More Users?) Different Approaches to Hoshin? Importance of Vision? Hoshin Objectives: How Many and What Should They Be? Cascading of Objectives? The PDCA Cycle (Plan-Do-Check-Act) The Catchball Process The Hoshin Tools Affinity Diagrams The X-Matrix and the A3 The Hansei-Hoshin Reflection Tool Metrics Balanced Scorecard versus Hoshin? How Are Hoshin Kanri and Lean Six Sigma Related? Index of Expert Interviews The Catalyst for Success with Hoshin Kanri Some Words of Caution Recommended Reading Appendix A The Traditional Way The Hoshin Way Definitions The PDCA Cycle Appendix B Interrelationship Digraph (a.k.a., an ID, a Relations Diagram) What Is It? Why Use It? How to Use It? Appendix C The X-Matrix and the A3 What Are They? Why Are They Needed? How Does The X-Matrix Work? More Information About the X-Matrix and A3 Bibliography Index