دانلود کتاب Business correspondence and report writing : a practical approach to business & technical communication

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Title Contents Part 1 Fundamentals of Communication 1 Nature of Communication 2 Advertising Communication 3 Non-Verbal Communication 4 Barriers to Communication 5 Communication Technology 6 Oral Presentation 7 Seminar and Meetings Part 2 Business Correspondence 8 Principles of Letter Writing 9 Structure and Planning of Letters 10 Quotations, Orders and Tenders 11 Sales and Circular Letters 12 Claim and Adjustment Letters 13 Credit and Collection Letters 14 Banking and Insurance Correspondence 15 Social Correspondence 16 Email Correspondence Part 3 Report Writing 17 Business and Technical Reports 18 Structure and Layout of Reports 19 Planning and Preparation 20 Elements of Style 21 Use of Illustrations 22 Technical Description 23 Writing the Report 24 Specimen Reports Part 4 Other Business Communications 25 Technical Proposal 26 Memorandum 27 Notices, Agenda and Minutes Part 5 Job-Related Communication 28 Application for Jobs 29 Employment Interview 30 Group Discussion Part 6 Reading and Listening Skills 31 Reading Comprehension 32 Precis Wriitng 33 Effective Listening Part 7 Mechanics of Writing 34 Grammar and Usage 35 Words Often Confused 36 Punctuation and Capitalization 37 Abbreviations and Numerals 38 Using Library Resources 39 Writing Thesis and Dissertation 40 Proofreading Appendices Appendix A List of Business Terms Appendix B Self-Assessment Quiz Appendix C Sounds of English Appendix D Soft Skills