دانلود کتاب Communication Pathways

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Table of Contents
CHAPTER 1: THE BASICS OF COMMUNICATION
Why We Communicate
Understanding How We Communicate
The Competent Communicator
CHAPTER 2: COMMUNICATION, CULTURE, AND DIVERSITY
Understanding Culture
Exploring Cultural Demographics
Physical and Cognitive Diversity
Communicating in a Culturally Diverse World
CHAPTER 3: PERCEPTION AND THE SELF
How Perception Works
Perception and the Self
Understanding Our Many Faces
CHAPTER 4: DIALOGIC COMMUNICATION
Defining Dialogue
What Is Not Dialogue
Attitudes Necessary for Dialogue
Dialogic Behaviors
CHAPTER 5: LANGUAGE
Language Characteristics
Terms and Structures of Language
Guidelines for Using Dialogic Language
CHAPTER 6: NONVERBAL COMMUNICATION
Principles of Nonverbal Communication
Functions of Nonverbal Communication
Types of Nonverbal Communication
Guidelines for Dialogic Nonverbal Communication
CHAPTER 7: LISTENING
Listening Myths
The Process of Listening
Why and How We Listen
Nonlistening
Guidelines for Dialogic Listening
CHAPTER 8: RELATIONSHIP DEVELOPMENT
Characteristics of Interpersonal Relationships
Theories of Relationship Development
Stage Model of Relational Development
Dialogic Communication in Developing Relationships
CHAPTER 9: RELATIONSHIP MAINTENANCE
Relationship Maintenance Behaviors
Theories of Relationship Maintenance
Dialogic Communication in Ongoing Relationships
CHAPTER 10: COMMUNICATION IN INTIMATE RELA.TIONSHIPS
Components of Intimate Relationships
Romantic Relationships as Intimate Relationships
Families as Intimate Relationships
Friendships as Intimate Relationships
Dialogic Communication in Intimate Relationships
CHAPTER 11: MEDIATED RELATIONSHIPS
Mediated Communication
Mediated Self and Mediated Others
Dialogic Communication in Mediated Relationships
CHAPTER 12: INTERPERSONAL CONFLICT
Defining Conflict
How We Talk About Conflict
Reasons that Conflict Exists
Conflict Management
Dialogue and Conflict Resolution
CHAPTER 13: NATURE OF FORMAL PRESENTATIONS
Topic Selection
Audience Analysis and Adaptation
Conducting Research
Dialogic Public Speaking
CHAPTER 14: ORGANIZING YOUR PRESENTATION
From Broad Topics to Specific Purposes
The Parts of a Speech
Outlining
References
Using Organization to Encourage Dialogue
CHAPTER 15: DELIVERY
Components and Forms of Delivery
Communication Apprehension
Strategies to Reduce Communication Apprehension
Using Presentation Aids
Practice
Using Delivery to Encourage Dialogue
CHAPTER 16: INFORMATIVE SPEAKING
Types of Information We Explain
Ways to Organize Informative Speeches
Explaining Difficult Concepts
Delivering Information Dialogically
CHAPTER 17: PERSUASIVE SPEAKING
Types of Persuasion
Organizing a Persuasive Argument
Using Emotion and Logic
Logical Fallacies
Engaging in Dialogic Persuasion
CHAPTER 18: SMALL GROUP COMMUNICATION
Defining Small Groups
How Groups Develop: The Tuckman Model of Group Development
Group Member Roles: Task Roles and Maintenance Roles
Group Decision-Making Process
The Challenges and Rewards of Group Work
Dialogue in Groups
CHAPTER 19: LEADERSHIP
Leader Selection Process
Leadership and Power
Leadership Styles and Responsibilities
Leadership and Dialogue
CHAPTER 20: INTERVIEWING
Interview Types and Formats
Interview Process
Using Dialogue Effectively in an Interview
GLOSSARY
REFERENCES
INDEX