دانلود کتاب Etiquette For Dummies

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Etiquette For Dummies......Page 3
About the Author......Page 5
Author’s Acknowledgments......Page 7
Contents at a Glance......Page 9
Table of Contents......Page 11
Introduction......Page 23
Foolish Assumptions......Page 24
How This Book Is Organized......Page 25
Where to Go from Here......Page 27
Part I: Starting Down the Road to Better Etiquette......Page 29
Taking Pride in Your Own Manners......Page 31
Making Sure to Present Yourself Positively......Page 32
Extending Courtesy to Everyone in Your Life......Page 33
Saying the Right Thing......Page 35
A Big Deal: Entertaining (and Being Entertained) with Style......Page 39
Handling Special Situations......Page 41
Chapter 2: Becoming a Model of Good Manners......Page 45
Practicing and Benefiting from Thoughtful Behavior......Page 46
Giving and Receiving Compliments......Page 53
Rising Above Rudeness......Page 55
Putting Together a Winning Wardrobe......Page 57
Dressing Appropriately for Any Occasion......Page 62
Getting Spruced Up and Squeaky Clean......Page 66
Paying Attention to Your Body Language and Posture......Page 68
Coping with Things That Sneak Up on You......Page 69
Part II: Fostering Well-Mannered Relationships......Page 71
Being Considerate of Your Better Half......Page 73
Setting a Positive Example for Children......Page 74
Acting Politely with Extended Family......Page 80
Keeping Faraway Relatives Close......Page 85
Chapter 5: Appreciating the Art of Friendships and Relationships......Page 89
Widening Your Circle of Friends......Page 90
Maintaining Your Existing Friendships......Page 91
Showing Courtesy to Members of the Opposite Sex......Page 95
Surviving the Dating Scene......Page 97
Chapter 6: Showing Civility in the Working World......Page 105
Building Positive Relationships at Work......Page 106
Handling Unfamiliar Situations......Page 109
Part III: Converse with Care: Saying Everything Right......Page 113
Chapter 7: Engaging in Polite Conversation......Page 115
Initiating a Conversation......Page 116
Finding Something to Talk About......Page 119
Listening: More Than Not Talking......Page 123
Winding Down a Conversation......Page 124
Chapter 8: Catching Up on Correspondence......Page 127
Stocking Up on the Hardware of Letter Writing: Paper, Pen, and Other Fun Stuff......Page 128
Selecting the Right Stationery......Page 129
Crafting a Well-Written Letter......Page 131
Writing Letters for Everyday Situations......Page 135
Addressing Envelopes Appropriately......Page 140
Chapter 9: Today’s Telephone Etiquette......Page 143
Making and Receiving Calls......Page 144
A Wireless World: Minding Your Cell-Phone Manners......Page 149
Using Voice Mail, Answering Machines, and Caller ID......Page 151
Providing Telephone Guidelines for Children......Page 153
Chapter 10: Using New Rules for New Technology......Page 155
Downloading Some Cyberspace Etiquette......Page 156
Staying Safe on the Internet......Page 165
Using Other High-Tech Gadgets Considerately......Page 166
Meeting and Greeting......Page 167
Addressing Your Staff, Your Colleagues, and Your Boss......Page 174
Surviving Meetings and Special Events in a Mannerly Way......Page 175
Talking Business with the Help of Technology......Page 179
Corresponding in Business Situations......Page 183
Part IV: That’s Entertainment! Meals, Parties, and Gifts......Page 187
Chapter 12: Eating Meals with Elegance......Page 189
Behaving Properly After Everyone Is Seated......Page 190
Looking at Table Settings......Page 192
Mastering American and European Eating Styles......Page 195
Eating Each Course of a Meal......Page 199
Dealing with Difficult Foods......Page 203
Making Deals While Breaking Bread......Page 208
Recovering from Distressing Mealtime Moments and Common Blunders......Page 211
Chapter 13: Drinking In the Wonders of Wine......Page 213
Selecting a Pleasing Wine......Page 214
Examining the Wine......Page 218
Tasting Wine: An Art and a Pleasure......Page 219
Getting a Grip on Wine Glasses......Page 220
Giving a Proper Toast......Page 222
Drinking Alcoholic Beverages Sensibly......Page 223
Chapter 14: Hosting a Memorable Event......Page 225
Injecting Creativity and Organization into Your Party......Page 226
Extending a Cordial Invitation......Page 230
Arranging a Tasteful Menu......Page 234
Welcoming Your Guests and Making a Great First Impression......Page 240
Something Special: Hosting a Semiformal or Formal Occasion......Page 243
Chapter 15: Being a Gracious Guest......Page 249
Responding to an Invitation......Page 250
Arriving at an Event......Page 251
Mingling with Ease......Page 253
Handling Any Situation Appropriately......Page 255
Knowing When the Party’s Over......Page 256
Being a Well-Mannered Houseguest......Page 257
Following Up with a Thank-You Note......Page 258
Looking at the Basic Responsibilities of the Giver and the Recipient......Page 261
Walking through the Gift-Giving Process......Page 262
Giving a Fitting Gift for the Occasion......Page 266
Expressing Your Thanks for a Gift......Page 269
Exchanging, Returning, or Refusing Gifts......Page 273
Part V: Making the Most of Special Situations......Page 277
Celebrating the Birth of a Baby......Page 279
Becoming an Adult......Page 287
Dealing with a Loss......Page 291
Chapter 18: I Do! Celebrating Engagements and Weddings......Page 295
Getting Engaged......Page 296
Making Arrangements for the Big Day......Page 299
Issuing Wedding Invitations......Page 305
Planning Other Wedding-Related Get-Togethers......Page 314
Celebrating after the Ceremony......Page 317
Adhering to the Rules of Wedding Gifts......Page 318
Dealing with Difficult or Unusual Circumstances......Page 322
Planning a Trip with Minimum Fuss......Page 325
Getting There Gracefully......Page 326
Reaching Your Destination and Enjoying Your Stay......Page 332
When in Rome: Navigating Your Way through International Cultures......Page 333
Using People-First Terminology......Page 344
Understanding the Rules of Disability Etiquette......Page 346
Dealing with Disability Issues in the Workplace......Page 352
Doing the Right Thing When Someone Has an Illness or Serious Injury......Page 354
Visiting the Sick in the Hospital and at Home......Page 355
Talking to Your Children about People with Disabilities and Illnesses......Page 356
Part VI: The Part of Tens......Page 358
Chapter 21: Ten Etiquette Tips for Children and Teens......Page 360
Speak and Listen Courteously......Page 361
Look Good and Feel Good......Page 362
Meet and Greet with Manners......Page 363
Be a Good Guest ( And a Good Host)......Page 364
Focus on the Positive......Page 365
Receiving Assistance in Selecting a Bottle of Wine......Page 366
Dining in a Sit-Down Restaurant......Page 367
Hiring a Babysitter......Page 368
Utilizing a Bellhop’s or Skycap’s Services......Page 369
Index......Page 370