دانلود کتاب HBR Guide to Being a Great Boss

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Contents
SECTION ONE

What Being a Great Boss Means

1. What Great Managers Do

Make the most of what makes your employees unique.

BY MARCUS BUCKINGHAM

2. Managing Authenticity: The Paradox of Great Leadership

“Be yourself” looks different for everyone.

BY ROB GOFFEE AND GARETH JONES

3. Are You a Good Boss—or a Great One?

The best managers never stop improving themselves.

BY LINDA A. HILL AND KENT LINEBACK

SECTION TWO

Build Trust and Listen

4. Do You Really Trust Your Team?

And do they really trust you?

BY AMY JEN SU

5. Open Up to Your Team—Without Oversharing

Be emotionally intelligent about being transparent.

BY LIZ FOSSLIEN AND MOLLIE WEST DUFFY

6. High-Performing Teams Need Psychological Safety

Here’s how to create it.

BY LAURA DELIZONNA

7. How to Handle a Disagreement on Your Team

Don’t manage—mediate.

BY JEANNE BRETT AND STEPHEN B. GOLDBERG

8. What Great Listeners Actually Do

Four things—and they’re all essential.

BY JACK ZENGER AND JOSEPH FOLKMAN

SECTION THREE

Give Feedback and Motivate

9. Give Your Team More-Effective Positive Feedback

Your employees can’t thrive without it.

BY CHRISTINE PORATH

10. The Right Way to Hold People Accountable

It’s about delivering on commitments, not shaming anyone.

BY PETER BREGMAN

11. You Can’t Be a Great Manager If You’re Not a Good Coach

Understand what drives your team.

BY MONIQUE VALCOUR

12. Four Reasons Good Employees Lose Their Motivation

Strategies to get people back on track.

BY RICHARD E. CLARK AND BROR SAXBERG

13. Get Honest, Productive Feedback

Bosses need it, too.

BY JENNIFER PORTER

SECTION FOUR

Manage Everyone Effectively

14. How to Retain and Engage Your B Players

Don’t overlook the deep value they provide.

BY LIZ KISLIK

15. Managing Your Star Employee

Think carefully about their development, autonomy, and workload.

BY REBECCA KNIGHT

16. Helping an Underperformer

Make a concrete plan of action—together.

BY AMY GALLO

17. How to Manage Someone You Don’t Like

Tips for taking your feelings out of the equation.

BY AMY GALLO

SECTION FIVE

Help All Employees Thrive

18. Get Over Your Fear of Talking About Diversity

If you want your team to stand up for inclusion, you need to stand up too.

BY DAISY AUGER-DOMINGUEZ

19. How the Best Bosses Interrupt Bias on Their Teams

Steps you can take to make a difference today.

BY JOAN C. WILLIAMS AND SKY MIHAYLO

20. Managing a Hybrid Workforce

Keep things equitable no matter how, when, or where people work.

BY REBECCA KNIGHT

21. Build Trust on Your Cross-Cultural Team

Set clear norms and stick to them.

BY ANDY MOLINSKY AND ERNEST GUNDLING

SECTION SIX

Build Resiliency and Support Mental Health

22. Your Employees Want to Feel the Purpose in Their Jobs

And making that happen is yours.

BY DAN CABLE

23. Help Your Team Bounce Back from Failure

Feel the disappointment, then look toward the future.

BY AMY GALLO

24. Managing an Employee Who’s Having a Personal Crisis

Be empathetic and compassionate while also being professional.

BY CAROLYN O’HARA

25. Reduce the Stigma of Mental Health at Work

Create a more empathetic culture.

BY DIANA O’BRIEN AND JEN FISHER

26. Make Work Less Stressful and More Engaging

It’s easier said than done—but you can do it.

BY NATALIA PEART

Index