دانلود کتاب Improving Online Presentations: A Guide for Healthcare Professionals

فهرست مطالب :

Preface
Contents
1: What Leads to Success in Presenting? Consider the Audience, Subject and Time You Have Available
1.1 Introduction
1.1.1 The Topic
1.1.2 The Format
1.1.3 Contents of the Presentation
1.1.4 Preparing Yourself to Present
1.1.5 On the Day Itself
1.2 How to Plan for a Presentation
1.2.1 Initial Stage: Analysing the Potential Audience
1.2.2 Second Stage: Choosing a Topic
1.2.3 Third Stage: Setting the Aims for the Presentation
1.2.4 Assembling the Content You Intend to Present
1.2.4.1 Fourth Stage: Filling Out the Main Body of the Presentation
1.2.4.2 Fifth Stage: Decide How to Introduce the Topic and How You Will Conclude the Presentation
1.2.5 Practise Your Presentation Before You Deliver It
1.2.5.1 Sixth Step: Practice Makes Perfect
1.2.6 Delivering a Speech from Memory
1.2.7 Using Prompt Cards or Notes
1.2.8 Reading from a Script
1.2.9 Combining Delivery Techniques
1.3 Subjects for a Presentation
1.3.1 Selecting a Suitable Subject
1.3.2 Advice on How to Convert a Potentially Dreary Topic into a More Exciting Presentation
1.3.3 Examples of Topics that Are Readily Made into Presentations
1.3.3.1 Attractive Topics for a Presentation
1.3.3.2 Subjects that Offer Good Potential for Presentations
1.3.3.3 Themes for a Mini-Presentation
1.3.3.4 Enjoyable Topics to Present
1.3.3.5 Presenting about Health and Safety
1.3.3.6 Topics Which Are Easy to Present
1.3.3.7 Presenting Controversial Subjects
Some Potentially Controversial Presentation Areas
Suitable Controversial Topics for Teenagers to Present
1.3.4 Suitable Topics for Presentations in Academic Institutions
1.3.4.1 Presentations in Universities
1.3.4.2 Presentation Ideas for Use in Secondary Schools
1.3.4.3 Suitable Brief Topics for School Students to Present
1.3.5 Scientific Presentations
1.3.5.1 Suitable Topics for Physics Presentations
1.3.5.2 Suitable Topics for Chemistry Presentations
1.3.5.3 Suitable Topics for Biology Presentations
1.3.5.4 Suitable Topics for Geology Presentations
1.3.5.5 Suitable Topics for Astronomy Presentations
1.3.5.6 Suitable Topics for Technology Presentations
1.3.5.7 Suitable Topics for Multimedia Studies Presentations
1.3.5.8 Suitable Topics for Culture Studies and Social Science Presentations
Cultural Topics
Sociology
Leadership
Moral Philosophy
1.3.6 Suitable Topics for Healthcare Presentations
1.3.6.1 Suitable Topics for Psychology Presentations
1.3.6.2 Suitable Topics for Mental Health Presentations
1.3.6.3 Suitable Topics for Presentations About Health
1.3.6.4 Suitable Topics for Presentations About Nutrition
1.3.6.5 Suitable Topics for Nursing Presentations
1.3.6.6 Suitable Topics for Dentistry Presentations
1.3.6.7 Suitable Topics for Medicine Presentations
1.3.7 What Types of Topics Are Suitable in a Business or Management Context?
1.3.7.1 Business Topics that May Be More Challenging
1.3.7.2 Topics for Managers
1.3.7.3 Topics to Inspire Your Audience
1.3.7.4 Topics for Continuous Training Courses
1.3.7.5 Topics for Budding Entrepreneurs
1.3.7.6 Topics Concerning Productivity
1.3.7.7 Topics Concerning Safety at Work
1.4 Length of Presentations
1.5 Presentation Skills in the Virtual Environment
References
2: Technical Considerations When Presenting Face-to-Face
2.1 Introduction
2.2 The Seven Steps Involved in F2F Presentations
2.2.1 First Step: Know How F2F Communication Works Best
2.2.2 Second Step: Find Out Who Is Making the Decisions
2.2.3 Third Step: Getting Meetings Booked in with Prospects
2.2.3.1 Five Particularly Effective Ways to Contact Prospects
2.2.4 Fourth Step: Getting Ready to Meet C-Level Executives
2.2.4.1 Steps to Take Prior to Attending F2F Meetings
2.2.5 Fifth Step: Ways to Make the Meeting Effective
2.2.5.1 Talking to C-Level Executives
2.2.5.2 Body Language
2.2.6 Sixth Step: Closing on a Sale
2.2.7 Seventh Step: Follow-Up Your Clients
2.2.7.1 Create a List of Clear Action Points
2.2.7.2 Send Your Notes on the Meeting to Your Prospective Client
2.2.7.3 Be Appreciative
2.2.7.4 Be Solution-Focused
2.2.7.5 Judge When Follow-Up Is No Longer Appropriate
2.2.7.6 Advice on Presenting F2F for Maximum Effect
2.3 Factors That Make F2F Presentations More Convincing Than Other Formats
2.4 Ways to Become More Skilled at F2F Communication
2.4.1 Pay Attention to Your Posture
2.4.2 Preserve Eye Contact
2.4.3 Select Carefully the Words to Use
2.4.4 Ensure You Can Be Heard
2.4.5 Remember to Listen
References
3: Technical Considerations When Presenting Virtually
3.1 Using Technology Whilst Presenting
3.1.1 PowerPoint and Its Equivalents
3.1.2 Google Slides
3.1.3 Video Software
3.1.4 Screen Casting
3.2 Advice on How to Deliver an Excellent Online Presentation
3.2.1 Make a Powerful Start
3.2.2 Remember the Mnemonic: I2S2A2Q2
3.2.3 Make the Ending Memorable
3.2.4 Let Your Face Be Seen
3.2.5 Presenting from a Standing Position Is Best
3.2.6 Provide a Bonus Near the Start
3.2.7 Make the Best Use of Visual Aids
3.2.8 Introduce Interactive Elements
3.2.9 Use of Props
3.2.10 Introduce a Quiz or Poll into Your Presentation
3.2.11 Real-Time Questions and Answers
3.2.12 Shorten Your Presentation
3.2.13 Make a Screen Recording When You Practise Presenting
3.2.14 Select the Right Software to Help You
3.2.14.1 Pixabay
3.2.14.2 Canva
3.2.14.3 Poll Everywhere
3.2.14.4 Krisp
3.2.14.5 PowerPoint, Impress and Keynote
3.2.15 Manage Your Fear of Speaking in Public
References
4: The Online Presenting Environment, the Equipment to Use and the Materials to Benefit From
4.1 Introduction
4.2 Setup, Equipment and Materials
4.2.1 External Webcams
4.2.2 Additional Illumination
4.2.3 External Microphone
4.2.4 Simple, Uncluttered Background
4.3 Presentation Software Applications
4.3.1 Visme
4.3.2 Haiku Deck
4.3.3 Pitcherific
4.3.4 Canva
4.3.5 SlideCamp
4.3.6 Microsoft Events
4.3.7 Powtoon
4.3.8 VideoScribe
4.3.9 Prezi
4.4 In Which Ways Do Online Presentations Differ from F2F?
4.4.1 Audiences Watching Online Presentations Experience Greater Distractions than Is Usual in an F2F Setting
4.4.2 Online Presenting Can Be Easily Scaled Up, Unlike F2F
4.5 Advice for How to Present Online
4.5.1 Be Brief
4.5.2 Shut Down Unused Windows First
4.5.3 Get the Audience to Co-operate in Reducing Distractions
4.5.4 Run a Check on the Equipment Before the Event Starts
4.6 Presentation Technique with Lifesize
4.6.1 Prepare a Suitable Presentation
4.6.2 Choose the “Present” Option
4.6.3 Sharing May Involve Just the Slides or the Whole Screen
4.7 Actions to Take Following a Presentation
4.7.1 Distribute a Link Where People Can See the Recorded Session
4.7.2 Where Needed, Book in Follow-Up Sessions
4.8 FAQs Regarding Online Presentations
4.8.1 How Are Online Presentations Assembled?
4.8.2 What Is the Way to Engage Audiences When Presenting Online?
4.8.3 What Kinds of Problems Should Online Presenters Be Prepared to Face?
References
5: Preparation and Planning
5.1 Make Sure You Know the Brief
5.2 Making a Plan
5.3 Stages of Preparation for Presentations
5.3.1 First Stage: Choice of Subject
5.3.2 Second Stage: Defining the Aims
5.3.3 Third Stage: Information Gathering
5.3.4 Fourth Step: Prepare an Outline or Script
5.3.4.1 Illustrated Speech or Talk
5.3.5 Fifth Stage: Choose What Visuals You Want to Include
5.3.6 Sixth Stage: Choice of Title
5.3.7 Seventh Stage: Practising
References
6: Logical Order and Choosing What to Include in a Presentation
6.1 Introduction
6.1.1 The Beginning (Introduction)
6.1.2 Body of the Presentation
6.1.3 Conclusion
6.2 Words and Phrases to Signal Transitions
6.2.1 In the Introduction
6.2.2 Explaining the Outline or Overview of the Presentation
6.2.3 Highlighting the Key Message(s) of the Presentation
6.2.4 Paraphrasing for Emphasis
6.2.5 Transitioning Between Topics
6.2.6 How to Introduce a Specific Example
6.2.7 Talking About Visual Elements or Illustrations
6.2.8 Introducing and Explaining Video Clips
6.2.9 Concluding Phrases
6.2.10 Inviting and Responding to Questions
6.3 Assembling the Presentation
6.3.1 Gathering High-Quality Information to Present
6.3.1.1 Consider Your Objective in the Presentation
6.3.1.2 Be Aware What Background Your Listeners Have and Tailor the Presentation to Suit Them
6.3.1.3 The Length of the Presentation Governs What You Can Present
6.3.1.4 Identify the Information or Data that Offer the Best Support to Your Argument
6.3.2 Establishing the Route You Intend to Follow
6.3.2.1 Begin Strongly with a Well-Crafted Introduction
6.3.2.2 The Body of the Presentation Is the Place to Lay Out the Results of Your Research
6.3.2.3 Linking Statements Are Helpful in Clarifying the Argument
6.3.2.4 Ensure You Present Using Visual Elements Such as Previous Case Photos
6.3.2.5 Concluding the Presentation
6.3.3 Practising Delivery
6.3.3.1 Continue to Practice Up to the Point Where Cue Cards Are Mostly Not Needed
6.4 Presentation Structure and Content
6.4.1 Content
6.4.2 Structure
6.4.2.1 Introductory Section
6.4.2.2 Body of the Presentation
6.4.2.3 The Final Stage: Concluding
6.4.2.4 Dealing with Questions
6.4.2.5 Avoiding Plagiarism
References
7: Making a Positive First Impression in a Virtual Environment
7.1 Introduction
7.2 Tips on Creating a Favourable Initial Impression
7.2.1 Dress as You Normally Would for Business
7.2.2 Ensure the Background Is Suitable
7.2.3 Look Towards the Camera Whilst Speaking
7.2.3.1 Keep the Cameras Rolling
7.2.3.2 Think About Where the Light Comes From
7.2.3.3 Establish Good Camera Angles
7.2.3.4 Show a Clean-Looking Background
7.2.3.5 Look Towards the Camera
7.2.4 Muting the Microphone
7.2.4.1 If the Connection Slows Down, Switch Off the Video Feed
7.2.5 Video Is Not the Same as F2F
7.2.6 Have the Right Appearance
7.2.7 Pay Attention to Your Body Language
7.2.8 Make Sure You Feel Comfortable First
7.2.9 Develop Mastery in Communication
7.2.10 Accentuate the Positivity
References
8: Analysing Your Audience in Advance
8.1 Introduction
8.2 What Does “Audience Analysis” Mean?
8.3 What Is the Importance of Analysing an Audience?
8.3.1 Understanding an Audience Is Helpful in Setting the Right Tone and Building Trust
8.3.2 Understanding How an Audience Tends to React Lets You Craft More Persuasive Calls to Action
8.3.3 Presentations Should Be Modified so that the Key Messages Align with the Audience’s Requirements and Expectations
8.4 The Advantages of Knowing Your Audience
8.4.1 Presenting in an Audience-Centric Way
8.4.2 Establishing Mutual Interests by Understanding Others’ Viewpoints
8.4.3 Discovering and Collating Information on the Audience
8.4.4 How Audience Analysis Really Helps Presenters
8.5 What Should You Analyse?
8.5.1 First Examine Your Own Biases
8.5.2 Comprehending the Background Factors, Attitudes and Beliefs of Audiences
8.5.3 Advice for Presenters
8.6 How Can You Assess Your Audience?
8.6.1 Demographic Characteristics
8.6.2 Pre-existing Knowledge About a Topic
8.6.3 The Number of Attendees and the Venue
8.6.4 Audience’s Value Systems and Beliefs
8.6.5 How Does the Audience Normally Receive Information?
8.7 Ways to Deal with Various Types of Audience
8.7.1 The Hostile Audience: Sceptical Individuals, Who Need Hard Evidence
8.7.2 The Welcoming Audience: Build on Natural Rapport to Get the Message Across
8.7.3 The Apathetic Audience: You Have to Persuade Them That the Topic Really Matters
8.7.4 The Uninformed Audience: Individuals Who Are New to the Subject
8.8 Application of the Information Gathered by Audience Analysis
8.8.1 Remember to Present in an Audience-Centric Way
8.8.2 Establish Mutual Interests
8.8.3 Construct a Typical Audience Persona and Practise Addressing the Persona
8.8.4 Know Where the Audience Pain Points Are and Acknowledge Them Whilst Presenting
8.8.5 When Necessary, Segment Your Audience
References
9: Interacting with Your Virtual Audience
9.1 Introduction
9.2 What Form Do You Want Audience Engagement to Take?
9.3 Techniques for Maintaining Audience Engagement
9.3.1 First Technique: Polling
9.3.1.1 To Gather Information from the Audience
9.3.1.2 For Engagement, but Also to Let the Audience Interact with Each Other
9.3.2 Second Technique: Questions and Answers (Q&As)
9.3.2.1 Open Format Q&A
9.3.2.2 Specific Time for Q&A
9.3.3 Third Technique: Gamification
9.3.3.1 Gamification for Big Audiences (at Least 150 Attendees)
9.3.3.2 Gamification for Events of No More Than Medium Size (i.e. One Hundred Attendees or Fewer)
9.3.4 Fourth Technique: Encourage Attendees to Network
9.4 Interacting with an Audience Online
9.4.1 Make Yourself More Visible
9.4.2 Use Your Voice to Its Best Advantage
9.4.3 Be Willing to Allow Pauses
9.4.4 Begin Punctually
9.4.5 Include Interactive Elements
9.4.6 Use Visuals to Strengthen Key Messages
9.4.7 Paint a Picture with Words
9.4.8 Keep the Slides Simple
9.4.9 Utilise Movement Carefully
9.4.10 Be Punctual in Concluding Your Presentation
References
10: Ways to Keep an Audience Focused and Interested
10.1 Introduction
10.2 How to Maintain Your Audience’s Focus and Interest
10.2.1 Pick a Topic That Your Audience Already Wants to Know About
10.2.2 Give People Reasons for Listening
10.2.3 Avoid Both Over-Simplification and Over-Complication
10.2.4 Alterations Attract Attention
10.2.4.1 Macro-alterations
10.2.4.2 Micro-alterations
10.2.5 Adopt a Storytelling Style
10.2.6 Insert Breaks Frequently
10.2.7 Keep Presentations Brief
10.3 Extra Ways to Keep the Audience Focused
10.3.1 Begin with a Surprise
10.3.2 Narrate a Tale
10.3.3 Do Not Restrict Yourself to a Script
10.3.4 Let Your Voice Convey Emotions
10.3.5 Using Contrasting Volume Levels in Your Voice
10.3.6 Vary the Pace of Delivery
10.3.7 Address Particular Members of the Audience
10.3.8 Inject Some Humour
10.3.9 Do Not Bombard the Audience with Facts and Figures
10.3.10 Avoid Simply Reading
References
11: Achieving Maximum Effectiveness in Presenting
11.1 Presenting Effectively
11.1.1 Connecting Emotionally with Audiences
11.1.2 Deliver an Energetic Presentation
11.1.3 Make It Clear What the Audience Gain by Listening
11.2 Advice on How to Use PowerPoint Effectively
11.3 How to Avoid PowerPoint Disasters
11.4 Advice on PowerPoint Settings
References
12: Tone of Voice, Word Choice, Dress, Behaviour and Timing
12.1 Tone of Voice
12.1.1 Your Voice Conveys Your Identity
12.1.2 Tone of Voice Differentiates You from Others
12.1.3 Tone of Voice Helps Establish Trustworthiness
12.1.4 Tone May Help You Be More Influential and Persuasive
12.1.5 Use of the Voice When Presenting
12.1.5.1 Projecting and Articulating
12.1.5.2 Pace
12.1.5.3 Variety
12.1.5.4 Inflection
12.1.5.5 Silences
12.1.5.6 Breath Control
12.2 Choice of Words
12.2.1 Useful Phrases to Use in Presentations
12.2.1.1 Welcoming the Audience
12.2.1.2 Introducing Yourself, or the Person Who Is Going to Speak
12.2.1.3 Introducing the Topic
12.2.1.4 Outlining the Objectives
12.2.1.5 Structure
12.2.1.6 First Section
12.2.1.7 Ending a Section
12.2.1.8 Summing Up Part of a Presentation
12.2.1.9 Transitioning Between Topics
12.2.1.10 Giving Examples
12.2.1.11 Giving Details
12.2.1.12 Linking
12.2.1.13 Referring Back to the Beginning
12.2.1.14 Giving References for Information
12.2.1.15 Graphics and Images
12.2.1.16 Emphasising Key Points
12.2.1.17 Expressing Yourself Differently
12.2.1.18 Questions and Feedback
12.2.1.19 Letting the Audience Know When to Ask Their Questions
12.2.1.20 Checking You Have Given the Right Answer
12.2.1.21 When You Do Not Have an Answer
12.2.1.22 Summarising and Concluding
12.2.1.23 Handing on to Another Presenter
12.3 What to Wear When Presenting
12.4 Presenter’s Attitude
12.4.1 So, What Makes a Presenter Highly Successful?
12.5 Timing Your Presentation
12.5.1 What Is the Optimal Number of Slides?
12.5.2 Assess How Complex Your Content Is
12.5.3 Assess How Long You Need for Each Idea
12.5.4 Now Decide on Timing Within Each Section
12.5.5 Add Up the Different Types of Slides
12.5.6 Set Timings for Different Sections
12.5.7 Be Careful to Check Twice
References
13: Body Language Speaks to Your Audience
13.1 What Is Body Language?
13.2 Advice on Using Body Language to Your Advantage
13.3 Ways for Presenters to Utilise Body Language
13.3.1 Face Expression
13.3.2 Eye Contact
13.3.3 Posture
13.3.4 Gestures
13.3.5 Where to Stand and Move
References
14: How to Use Visuals and Present Positively
14.1 Utilisation of Visual Elements When Presenting
14.1.1 Preparing and Utilising Visuals
14.1.1.1 Getting Prepared
14.1.1.2 At the Time of Presentation
14.1.1.3 Fit the Presentation to Your Target Audience
14.1.2 Different Kinds of Visuals
14.1.2.1 PowerPoint
14.1.2.2 Whiteboards
14.1.2.3 Handouts
14.1.2.4 Including Video in a Presentation
14.1.2.5 Using a Flip Chart
14.1.2.6 Posters
14.1.2.7 Use of Props: Products, Objects, etc.
14.1.3 Important Factors to Consider in the Use of Visuals
14.1.3.1 Practising
14.1.3.2 Utilise Colour
14.2 Presenting Positively
14.2.1 Choice of Words
14.2.2 Body Language
References
15: Harnessing the Power of Visuals and Positive Presenting
15.1 Presenting Using Visuals
15.1.1 Use of Visuals Cuts Down on Preparation Time
15.1.2 Visuals Add Greater Interest to Presentations
15.1.3 Visuals Are Effective at Creating Interest
15.1.4 Visuals Assist with Audience Comprehension
15.1.5 Visuals Make the Content of Presentations More Memorable
15.1.6 Visuals Improve the Efficiency of Communication
15.1.7 Visuals May Create an Emotional Reaction
15.1.8 Effective Use of Visuals Promotes Inclusivity
15.1.9 Well-Chosen Visuals Enhance Audience Trust in the Message
15.1.10 Use Unique Visuals to Give Your Presentation Individuality
15.2 Where Visuals Detract from Presentations
15.2.1 First Error: Visuals Used to Patch Problems
15.2.2 Second Error: The Visuals Control You, Not the Other Way Round
15.2.3 Third Error: Slides That Resemble a Shopping List
15.2.4 Fourth Error: Selecting the Wrong Visual
15.2.5 Fifth Mistake: Looking at the Visuals Rather Than the Audience
15.2.6 Sixth Error: Letting the Slideshow Stop the Audience Seeing You
15.2.7 Seventh Error: Presenting Messily
15.2.8 Eighth Error: Overloading Slides
15.2.9 Ninth Error: Overcomplicated Slide Transitions and Build Slides
15.3 Visuals
15.3.1 Utilise Stock Photos in Preparing Presentations
15.3.2 Make Use of Icons
15.3.3 Use Photos You Have Taken Yourself
15.3.4 Produce Your Own Artwork to Accompany Slides
15.3.5 Some Animated Gifs Add Emotional Relief
15.3.6 Make Use of Internet Memes
15.3.7 Make Use of Video Clips
15.4 Use of Positives
References
16: Effective Presentation Techniques, Including Positive Presenting
16.1 Presenting Positively
16.1.1 Confidence
16.1.2 Passion
16.1.3 Knowledge
16.1.4 Being Yourself
16.1.5 Organisation
16.1.6 Timekeeping
16.1.7 Be Clear
16.2 How to Deliver a Presentation Well
16.2.1 Structure the Material so that the Audience Can Easily Follow
16.2.2 Do Not Overcrowd the Slides
16.2.3 Know the Principles of Good Design
16.2.4 Repeated Polishing Pays Off
16.2.5 Create a Powerful Beginning
16.2.6 Be True to Yourself
16.2.7 Planning for a Faultless Delivery
16.2.8 The Key to Success Is Focusing on Value for the Audience
References
17: Visual Perception and Impairment. Presenting for Every Audience
17.1 Visual Perception and Awareness
17.2 Increasing the Accessibility of a Visually Based Presentation
17.2.1 Design Considerations for Presentations
17.2.2 Size and Volume of Text on Individual Slides
17.2.3 Font Face
17.2.4 Achieve Contrast with Different Colours and Degree of Brightness
17.2.5 Figures and Graphs
17.2.6 Animations
17.2.7 Provide a Verbal Description of the Slides
17.2.8 Handouts
17.2.9 Assisting Blind Audience Members
17.3 Best Practices for Online Delivery
17.3.1 Ensure Adequate Illumination
17.3.2 Select an Appropriate Background
17.3.3 Familiarise Yourself with the Software and Equipment First
17.3.4 Address the Camera
17.3.5 Stand Near Enough to the Camera
17.3.6 Stand in Preference to Sitting
17.3.7 Be Energetic
17.3.8 Keep an Eye on Your Speed
17.3.9 Check How Clear Your Voice Is
17.3.10 Ethernet Is More Stable than Wireless
17.3.11 Arrange a Backup in Case of Technical Failure
17.3.12 Aim for Maximum Audience Engagement
17.3.13 Appoint Someone to Monitor the Chat on Your Behalf
17.3.14 Assess your Own Performance and Aim to Improve
17.3.15 Be Genuine and Enjoy Presenting
References
18: Effective Endings: Leaving the Audience Impressed and Informed
18.1 Ending Your Presentation
18.1.1 Keep to the Time Limit
18.1.1.1 Timekeeping Tactics
18.1.2 Make It Clear When You Have Finished Presenting
18.1.3 End by Telling a Story
18.1.4 Complete the Circle to Round Off Your Presentation
18.1.5 Close with Your Opening Title
18.1.6 Always Remain Upbeat and Enthusiastic
18.1.7 Sound Bites
18.1.8 Briefly Reiterating Your Presentation
18.1.9 Use a Powerful Visual Image to End
18.2 Reasons for Carefully Planning the Ending of a Presentation
18.3 Expert Techniques for Ending a Presentation
18.3.1 Be Brave Enough to Try Something Different
18.3.2 Do Not Leave the Ending to Chance
18.3.3 Prepare Your Presentation Backwards
18.3.4 Treat Your Presentation Like a Printed Book
18.3.5 Avoid Telling the Audience It Will Soon Be Over
18.3.6 Keep the Finest Content Until the End
18.3.7 Is It Worth Offering a Summary at the End?
18.3.8 Make It Stick in People’s Minds
18.3.9 Pay Attention to Your Final Sentence
18.3.10 Make the Audience Feel Part of Something Bigger
18.3.11 Maintain Your Professionalism All the Way Through
18.3.12 The End of the Presentation Means the Topic Is Finished
18.3.13 Encourage Your Audience to Act After the Presentation
18.3.14 Move Seamlessly into the Comments and Questions
18.3.15 The Last Slide
18.3.16 Should You Thank Your Audience?
18.3.17 Make It Personally Relevant
18.3.18 Avoid Rushing
18.3.19 Ensure Good Timekeeping
References
19: The Best Ways to Present as a Group
19.1 Presenting as a Group
19.1.1 Select a Lead Presenter
19.1.2 Ensure Cohesion Between the Various Sections
19.1.3 Make One Presenter Responsible for Slides Overall
19.1.4 Set Aside Time for Practice
19.1.5 Getting Ready on the Day of Actual Delivery
19.1.6 Presenters Should Support Each Other
19.1.7 Achieving Maximum Benefit from the Experience
19.2 Presenting More Effectively as a Group
19.3 Factors that Make Group Presentations Highly Successful
19.3.1 Four Key Actions to Take
19.3.2 Craft a UNIFIED Presentation
19.3.3 Every Presenter Should Dress Appropriately
19.3.4 Advice on Delivering the Presentation
References
20: The Deadly Sins and Cardinal Virtues of Online Presentations
20.1 What to Do and Not to Do When Presenting Virtually
20.1.1 Do Utilise Visuals More Extensively
20.1.2 Do Use Graphics to Highlight the Main Idea on a Slide
20.1.3 Do Make Time for the Audience to Ask Questions
20.1.4 Do Have a Backup Plan, Just in Case
20.1.5 Don’t Forget to Print a Copy for Reference
20.1.6 Do Ensure You Rehearse Well
20.2 Fatal Flaws in Virtual Presentations
20.2.1 Being Too Slow to Address the Main Issue
20.2.2 Too Much Text
20.2.3 Cramming the Information onto Too Few Slides
20.2.4 Insufficient Visuals
20.2.5 Not Making Full Use of Your Voice
20.2.6 Doing Everything Yourself
20.2.7 You Fail to Put Together a Contingency Plan
20.2.8 Insufficiently Trained Presenter
20.3 How to Avoid a Presentation Catastrophe
20.3.1 First Fatal Error: Acting Like a Presentation Robot
20.3.2 Second Fatal Error: Lack of Eye Contact
20.3.3 Third Fatal Error: Too Lengthy a Presentation
20.3.4 Fourth Fatal Error: Failure to Rehearse
References
21: Dealing with Challenging Presenting Situations
21.1 Problems When Presenting
21.1.1 Giving Unwelcome News
21.1.1.1 Stage 1
21.1.1.2 Stage 2
21.1.2 Delivering Unwelcome News to Groups
21.1.3 Dealing with Questions of a Hostile or Aggressive Nature
21.1.3.1 General Strategy
21.1.4 Different Tactics in Answering
21.1.5 The Approach to Answering
21.1.6 What Not to Do
21.2 Twelve Methods to Use in Dealing with Problems When Presenting
21.2.1 Be Able to View a Problem from Various Angles
21.2.2 Identify the Weak Points and Patch Them
21.2.3 Look Out for the Snipers
21.2.4 Do Not Take It Personally
21.2.5 Establish Ground Rules First
21.2.6 Reduce Negative Emotions in the Room
21.2.7 Meet the Audience’s Needs
21.2.8 Make Friends Not Enemies
21.2.9 What to Do if the Audience Begin to Yawn
21.2.10 Demonstrate Humility
21.2.11 Hold a Council of War First
21.2.12 The Way You Respond to Questions Is Key
References
22: Communication in Healthcare
22.1 Introduction
22.2 Communicative Modalities Employed in Healthcare
22.3 Inefficient Written Communication
22.4 How Do Patients, Doctors and the General Public View Each Other’s Communication?
22.4.1 Mutual Perceptions of Dialogue Between Specialist Doctors and General Practitioners
22.5 Specific Documents Used to Communicate
22.5.1 Referral Letters to Secondary Care from Primary Care Physicians
22.5.1.1 Replies from Secondary Care, Including Discharge Documentation Following Admission to Hospital
22.6 Timely Communication
22.7 Recommended Ways to Optimise Communication in Writing
22.7.1 Letter Structure
22.7.2 Use of Peer Feedback to Improve Communication
22.7.3 Change Management Aspects
22.8 Results Linked to Communication Quality
22.8.1 Accuracy of Diagnoses
22.8.2 Compliance with Treatment
22.8.3 Factors Making Patients Feel Satisfied
22.8.4 Patient Safety
22.8.5 Why Is It Important for Teams to Feel Satisfied?
References
23: Online vs Face-to-Face Presentations: Advantages and Disadvantages
23.1 Introduction
23.2 Virtual Presentations
23.2.1 The Advantages of Virtual Presentations
23.2.1.1 The Ability to Communicate
23.2.1.2 Ease of Access
23.2.1.3 Economies of Time
23.2.1.4 How Cost-Effective Are Virtual Meetings?
23.2.1.5 Improved Rate of Attendance
23.2.1.6 Information Sharing
23.2.2 Disadvantages of Virtual Presentations
23.2.2.1 Reduced Personal Contact
23.2.2.2 Unstable Connection
23.2.2.3 Reduction in Human Contact
23.2.2.4 The Danger of Security Breaches
23.2.2.5 Inadequate Planning
23.3 Face-to-Face Presentations
23.3.1 Aspects in Which Face-to-Face Meetings Have the Advantage
23.3.2 Disadvantages of Face-to-Face Meetings
23.4 Comparison of Virtual and Face-to-Face Meetings
23.5 Blended Meetings
References