دانلود کتاب Key Concepts in Human Resource Management (SAGE Key Concepts series)

فهرست مطالب :

Cover ......Page 1
Contents......Page 8
Introduction......Page 10
Absence Management......Page 13
Assessment/Development Centre......Page 19
Balanced Business Scorecard......Page 24
Behaviour Management......Page 30
Benchmarking......Page 34
Benefits......Page 40
Bullying and Harassment......Page 45
Career Management......Page 50
Competency......Page 56
Compliance/Commitment......Page 62
Contract of Employment......Page 68
Counselling, Coaching and Mentoring......Page 73
Data Protection......Page 78
Discipline and Grievance......Page 83
Discrimination, Diversity and Equality......Page 88
Downsizing, Reorganisation, Outsourcing and Redundancy......Page 94
Employee Assistance Programme......Page 100
Employee Communication and Consultation......Page 104
Employee Development......Page 109
Employee Empowerment and Engagement......Page 116
Employee Relations and Conflict......Page 121
Expatriation and International Management......Page 126
Flexibility......Page 133
Human Resource Management (HRM) and Personnel Management (PM)......Page 138
High Performance Working......Page 143
Human Capital......Page 149
Human Resource Planning......Page 153
Incentive Schemes......Page 158
Interview......Page 163
Job, Job Analysis and Job Design......Page 168
Job Evaluation......Page 173
Knowledge Management......Page 178
Labour Turnover......Page 183
Learning Organisation......Page 188
Management Development......Page 194
Negotiation......Page 199
Organisational Culture......Page 204
Organisational Development (OD) and Change......Page 209
Performance Appraisal......Page 220
Performance Management......Page 226
Psychometric and Other Tests......Page 230
Quality of Working Life and the Psychological Contract......Page 235
Resourcing/Retention......Page 242
Statutory Bodies (ACAS, CAC, HSE and EHRC)......Page 253
Strategic HRM......Page 261
Succession Planning and Talent Management......Page 266
Teamworking......Page 270
Total Reward......Page 276
Trade Union/Employee Representation......Page 282
Wage Structure......Page 287
Index......Page 292