دانلود کتاب Management, 5th Canadian Edition

فهرست مطالب :

Cover
Title Page
Copyright
About the Authors
Preface
Brief Contents
Contents
Part One: Management
Chapter 1: Management Today
1.1 Working Today
1.2 Organizations
1.3 Managers
1.4 The Management Process
1.5 Learning How to Manage
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 1
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 2: Management Learning Past to Present
2.1 Classical Management Approaches
2.2 Behavioural Management Approaches
2.3 Modern Management Foundations
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 2
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 3: Ethics and Social Responsibility
3.1 Ethics
3.2 Ethics in the Workplace
3.3 Maintaining High Ethical Standards
3.4 Social Responsibility
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 3
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Part Two: Environment
Chapter 4: Environment, Innovation, and Sustainability
4.1 The External Environment
4.2 Environment and Value Creation
4.3 Environment and Innovation
4.4 Environment and Sustainability
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 4
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 5: Global Management and Cultural Diversity
5.1 Management and Globalization
5.2 Global Businesses
5.3 Cultures and Global Diversity
5.4 Global Management Learning
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test
5
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 6: Entrepreneurship and New Ventures
6.1 The Nature of Entrepreneurship
6.2 Entrepreneurship and Small Business
6.3 New Venture Creation
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 6
Management Skills & Competencies: Make Yourself Valuable
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Part Three: Planning and Controlling
Chapter 7: Data and Decision-Making
7.1 Information, Technology, and Management
7.2 Problem Solving and Managerial Decisions
7.3 The Decision-Making Process
7.4 Decision-Making Pitfalls, Creativity, and Integrative Thinking
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 7
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 8: Planning Processes and Techniques
8.1 Why and How Managers Plan
8.2 Types of Plans Used by Managers
8.3 Planning Tools and Techniques
8.4 Implementing Plans to Achieve Results
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 8
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 9: Control Processes and Systems
9.1 Why and How Managers Control
9.2 The Control Process
9.3 Control Tools and Techniques
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 9
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 10: Strategy and Strategic Management
10.1 Strategic Management
10.2 Essentials of Strategic Analysis
10.3 Corporate-Level Strategy Formulation
10.4 Business-Level Strategy Formulation
10.5 Strategy Implementation
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 10
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Part Four: Organizing
Chapter 11: Organization Structures
11.1 Organizing as a Management Function
11.2 Traditional Organization Structures
11.3 Team and Network Organization Structures
11.4 Organizational Designs
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 11
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 12: Organization Culture and Change
12.1 Organizational Cultures
12.2 Multicultural Organizations and Diversity
12.3 Organizational Change
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 12
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 13: Strategic Human Resource Management
13.1 Human Resource Management
13.2 Attracting a Quality Workforce
13.3 Developing a Quality Workforce
13.4 Maintaining a Quality Workforce
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 13
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Part Five: Leading
Chapter 14: Leading and Leadership Development
14.1 The Nature of Leadership
14.2 Leadership Traits and Behaviours
14.3 Contingency Approaches to Leadership
14.4 Personal Leadership Development
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 14
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 15: Individual Behaviour
15.1 Perception
15.2 Personality
15.3 Attitudes
15.4 Emotions, Moods, and Stress
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 15
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 16: Motivation Theory and Practice
16.1 Individual Needs and Motivation
16.2 Process Theories of Motivation
16.3 Reinforcement Theory
16.4 Motivation and Job Design
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 16
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 17: Teams and Teamwork
17.1 Teams in Organizations
17.2 Trends in the Use of Teams
17.3 How Teams Work
17.4 Decision-Making in Teams
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 17
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Chapter 18: Communication and Collaboration
18.1 The Communication Process
18.2 Improving Collaboration through Communication
18.3 Managing Conflict
18.4 Managing Negotiation
Management Learning Review: Get Prepared for Quizzes and Exams
Summary
Chapter Glossary
Self-Test 18
Management Skills & Competencies: Make Yourself Valuable!
Evaluate Career Situations
Reflect on the Self-Assessment
Contribute to the Class Exercise
Manage a Critical Incident
Collaborate on the Team Activity
Analyze the Case Study
Appendix: Operations and Services Management
Case Studies Management Cases For Critical Thinking
Self-Test Answers
Endnotes
Organization Index
Name Index
Subject Index
EULA