دانلود کتاب Operations management : processes and supply chains

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Content: Note continued: MyOMLab Resources --
Key Equation --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Advanced Problems --
Video Case Lean Systems at Autoliv --
Case Copper Kettle Catering --
Selected References --
pt. 3 Managing Supply Chains --
9.Supply Chain Inventory Management --
Inventory Management at Walmart --
Inventory Management across the Organization --
Inventory and Supply Chains --
Pressures for Small Inventories --
Pressures for Large Inventories --
Types of Inventory --
Inventory Reduction Tactics --
ABC Analysis --
Economic Order Quantity --
Calculating the EOQ --
Managerial Insights from the EOQ --
Inventory Control Systems --
Continuous Review System --
Periodic Review System --
Managerial Practice 9.1 The Supply Chain Implications of Periodic Review Inventory Systems at Celanese --
Comparative Advantages of the Q and P Systems --
Hybrid Systems --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Advanced Problems --
Active Model Exercise --
Experiential Learning Swift Electronic Supply, Inc. --
Case Parts Emporium --
Selected References --
Supplement C Special Inventory Models --
Noninstantaneous Replishment --
Quantity Discounts --
One-Period Decisions --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Term --
Solved Problems --
Problems --
Selected References --
10.Supply Chain Design --
Nikon --
Supply Chain Design across the Organization --
Supply Chains for Services and Manufacturing --
Services --
Manufacturing --
Measures of Supply Chain Performance --
Inventory Measures --
Financial Measures --
Inventory Placement --
Mass Customization --
Competitive Advantages --
Supply Chain Design for Mass Customization --
Outsourcing Processes --
Vertical Integration --
Outsourcing --
Managerial Practice 10.1 Building a Supply Chain for the Dreamliner --
Strategic Implications --
Efficient Supply Chains --
Responsive Supply Chains --
The Design of Efficient and Responsive Supply Chains --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Terms --
Solved Problem --
Discussion Questions --
Problems --
Advanced Problems --
Experiential Learning Sonic Distributors --
Case Brunswick Distribution, Inc. --
Selected References --
11.Supply Chain Location Decisions --
Bavarian Motor Works (BMW) --
Location Decisions across the Organization --
Factors Affecting Location Decisions --
Dominant Factors in Manufacturing --
Dominant Factors in Services --
Geographical Information Systems and Location Decisions --
Managerial Practice 11.1 How Fast-Food Chains Use GIS to Select Their Sites --
Locating a Single Facility --
Comparing Several Sites --
Applying the Load --
Distance Method --
Using Break-Even Analysis --
Locating a Facility Within a Supply Chain Network --
Managerial Practice 11.2 General Electric's Expansion in India --
The GIS Method for Locating Multiple Facilities --
The Transportation Method --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Advanced Problems --
Active Model Exercise --
Selected References --
12.Supply Chain Integration --
Eastman Kodak --
Supply Chain Integration across the Organization --
Supply Chain Dynamics --
External Causes --
Internal Causes --
Implications for Supply Chain Design --
Integrated Supply Chains --
New Service or Product Development Process --
Design --
Analysis --
Development --
Full Launch --
Supplier Relationship Process --
Sourcing --
Design Collaboration --
Negotiation --
Buying --
Information Exchange --
The Order Fulfillment Process --
Customer Demand Planning --
Supply Planning --
Production --
Logistics --
Managerial Practice 12.1 Order Fulfillment aboard the Coral Princess --
The Customer Relationship Process --
Marketing --
Order Placement --
Customer Service --
Levers for Improved Supply Chain Performance --
The Levers --
Performance Measures --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Advanced Problems --
Video Case Sourcing Strategy at Starwood --
Case Wolf Motors --
Selected References --
13.Supply Chain Sustainability and Humanitarian Logistics --
FedEx --
Sustainability across the Organization --
Supply Chains and Environmental Responsibility --
Reverse Logistics --
Managerial Practice 13.1 Recycling at Hewlett-Packard and Walmart --
Energy Efficiency --
Supply Chains, Social Responsibility, and Humanitarian Logistics --
Disaster Relief Supply Chains --
Supply Chain Ethics --
Managing Sustainable Supply Chains --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Video Case Supply Chain Sustainability at Clif Bar & Company --
Selected References --
14.Forecasting --
Motorola Mobility --
Forecasting across the Organization --
Demand Patterns --
Key Decisions on Making Forecasts --
Deciding What to Forecast --
Choosing the Type of Forecasting Technique --
Forecast Error --
Computer Support --
Judgment Methods --
Causal Methods: Linear Regression --
Time-Series Methods --
Naive Forecast --
Estimating the Average --
Trend Projection with Regression --
Seasonal Patterns --
Choosing a Quantitative Forecasting Method --
Criteria for Selecting Time-Series Methods --
Tracking Signals --
Using Multiple Techniques --
Managerial Practice 14.1 Combination Forecasts and the Forecasting Process --
Putting It All Together: Forecasting as a Process --
A Typical Forecasting Process --
Adding Collaboration to the System --
Forecasting as a Nested Process --
Learning Goals in Review --
MyOMLab Resources --
Key Equations --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Advanced Problems --
Video Case Forecasting and Supply Chain Management at Deckers Outdoor Corporation --
Case Yankee Fork and Hoe Company --
Experiential Learning 14.1 Forecasting with Holdout Sample --
Experiential Learning 14.2 Forecasting a Vital Energy Statistic --
Selected References --
15.Operations Planning and Scheduling --
Air New Zealand --
Operations Planning and Scheduling across the Organization --
Stages in Operations Planning and Scheduling --
Aggregation --
The Relationship of Operations Plans and Schedules to Other Plans --
Managing Demand --
Demand Options --
Managerial Practice 15.1 Harrah's Cherokee Casino & Hotel --
Sales and Operations Plans --
Information Inputs --
Supply Options --
Planning Strategies --
Constraints and Costs --
Sales and Operations Planning as a Process --
Using Spreadsheets --
Scheduling --
Gantt Charts --
Scheduling Employees --
Sequencing Jobs at a Workstation --
Software Support --
Learning Goals in Review --
MyOMLab Resources --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Active Model Exercise --
Video Case Sales and Operations Planning at Starwood --
Case Memorial Hospital --
Selected References --
16.Resource Planning --
Dow Corning --
Resource Planning across the Organization --
Enterprise Resource Planning --
How ERP Systems Are Designed --
Material Requirements Planning --
Dependent Demand --
Bill of Materials --
Master Production Scheduling --
Inventory Record --
Planning Factors --
Outputs from MRP --
Managerial Practice 16.1 Material Requirements Planning at Winnebago Industries --
MRP, Core Processes, and Supply Chain Linkages --
MRP and the Environment --
Resource Planning for Service Providers --
Dependent Demand for Services --
Bill of Resources --
Learning Goals in Review --
MyOMLab Resources --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Advanced Problems --
Active Model Exercise --
Case Flashy Flashers, Inc. --
Selected References --
Supplement D Linear Programming --
Basic Concepts --
Formulating a Problem --
Graphic Analysis --
Plot the Constraints --
Identify the Feasible Region --
Plot an Objective Function Line --
Find the Visual Solution --
Find the Algebraic Solution --
Slack and Surplus Variables --
Sensitivity Analysis --
Computer Solution --
Simplex Method --
Computer Output --
The Transportation Method --
Transportation Method for Production Planning --
Applications --
Learning Goals in Review --
MyOMLab Resources --
Key Terms --
Solved Problems --
Discussion Questions --
Problems --
Case R.U. Reddie for Location --
Selected References.