دانلود کتاب Organization Design: A Practical Methodology and Toolkit

فهرست مطالب :

Contents......Page 4
Acknowledgments......Page 6
Section I: A Primer for Executives on Organization Design......Page 8
• When is organization design most appropriate?......Page 10
• Organization Design Best Practices......Page 11
• The Role of Executives in Leading/Sponsoring a Redesign Project......Page 12
• Understanding Resistance to Change and Strategies for Overcoming Resistance......Page 14
• How do people resist change?......Page 15
• Tactics for Reducing Resistance......Page 16
• An Overview of Our Organization Design Framework......Page 18
• Phase 2: Design......Page 19
• Phase 3: Implement......Page 21
Section II: Organization Design Methodology......Page 22
• The Toolkit......Page 24
• Phase 1: Define......Page 25
• Phase 2: Design......Page 31
• Phase 3: Implement......Page 38
• An Overview of the Common Organization Structures......Page 42
— Product Organization......Page 44
— Functional Organization......Page 45
— Geographic Organization......Page 46
— Market/Customer Organization......Page 47
— Matrix Organization......Page 48
— Process Organization......Page 49
— Hybrid Organization......Page 50
• As-Is Interview Protocol......Page 52
• Backwards Imaging......Page 56
• Business Case Template......Page 58
• Chartering Template......Page 62
• Coordinating Mechanisms Template......Page 70
• Design Alternative Decision Matrix......Page 76
• Design/Implementation Challenge Questions......Page 80
• Design Principles/Metrics Template......Page 82
• Employee Selection Guidelines......Page 84
• Function/Process Relationship Mapping......Page 88
• Human Capital Redeployment Primer......Page 92
• Impact Analysis Template......Page 94
• Position Profile......Page 100
• RCI Template......Page 104
• Risk Analysis Tool......Page 108
• Role-to-Job Mapping Tool......Page 112
• Talent Assessment Retention Tool......Page 118
• Team Competency Matrix......Page 128
• Service Level Agreements (SLAs)......Page 130
• Staffing Estimation Template......Page 134
• Standard Operating Procedure (SOP)......Page 138
About the Author......Page 142