توضیحاتی در مورد کتاب :
این کتاب از یک نظریه نو-نهادها برای توصیف شرکتهای تولیدی خدماتمحور در رابطه با اشکال سازمانی آشناتر، مانند ناب و چابک، استفاده میکند. این موضوع روشن می کند که آیا ناب بودن یک پیش نیاز برای سازمان های چابک است و آیا سازمان های چابک پیش ساز سازمان های خدمات گرا هستند یا خیر.
این کتاب به طور تجربی شیوع چنین سازمانهایی را با استفاده از نمونههای نماینده شرکتهای تولیدی در یک کشور صنعتی بررسی میکند. این رویکرد امکان بزرگنمایی و تعیین اینکه آیا میزان پذیرش نوآوریهای تولید دیجیتال، خدمات دیجیتال، و مدلهای کسبوکار سرویسمحور با اندازه سازمان، صنعت، پیچیدگی محصول، اندازه قطعه، نوع فرآیند طراحی متفاوت است یا خیر را ممکن میسازد. و نوع فرآیند تولید
به نوبه خود، نشان میدهد که کدام نوآوریهای تولید دیجیتال، شیوههای ناب، و خدمات به قابلیتهای عملکرد مرتبط با لاغری مانند کیفیت و هزینه کمک میکنند. قابلیت های مرتبط با چابکی مانند تحویل سریع، انعطاف پذیری و نوآوری؛ و قابلیت های سرویس گرا مانند عملکرد خدمات بالا و دیجیتالی شدن. علاوه بر این، این پرسش را بررسی میکند که آیا قابلیتهای عملکرد ناب، چابک، و خدمات محور به طور جداگانه یا مشترک به عملکرد مالی کمک میکنند.
فهرست مطالب :
Acknowledgments
Contents
About the Authors
Chapter 1: Organizational Models for Industry 4.0
1.1 Introduction
1.2 The Theoretical-Empirical Framework
1.3 Empirical Data and Methods
1.4 The Structure of the Book
References
Chapter 2: Lean, Agile, and Service-Oriented Performers: The Characteristics and Compatibility of Templates of Organizing
2.1 Introduction
2.2 Neo-Institutional Theory and Templates of Organizing
2.3 Templates of Organizing in the Manufacturing Field
2.3.1 Lean Template of Organizing
2.3.2 Agile Template of Organizing
2.3.3 Service-Oriented Template
2.4 The Comparison of Lean, Agile, and Service-Oriented Templates
2.5 The Manifestation of Lean, Agile, and Service-Oriented Templates of Organizing Among Manufacturing Firms
2.5.1 Hypotheses, Measures, and Methods
2.5.2 Lean, Agile, and Service-Oriented Organizations
2.6 The Compatibility of Lean, Agile, and Service-Oriented Templates
2.7 Summary
Annex 2.1 Measurement Scales
Measurement of Operational Performance
Cost
Flexibility
Service
Digitalization
References
Chapter 3: Lean Performers
3.1 Introduction
3.2 Defining Lean Production
3.3 The Effects of Lean Production on Operational Performance
3.4 Lean Template Adoption Challenges
3.5 Affordances of Organizational and Technological Innovations for Leanness
3.5.1 Model, Measures, and Methods
3.5.2 Diffusion of Lean Template-Related Competitive Priorities, Practices, and Competitive Performance Dimensions
3.5.2.1 Diffusion of the Product Price and Quality Competitive Priorities
3.5.2.2 Diffusion of Lean Practices
3.5.2.3 Diffusion of Quality and Cost Effectiveness Performance Dimensions
3.5.3 Differences in Lean Methods Usage Among Organizations
3.5.4 Relationships of Lean Methods
3.5.5 Effect of Lean Methods, Digital Manufacturing Innovations, and Services on Quality and Cost Performance
3.5.5.1 Effects of Lean Methods, Digital Innovations, and Services on Quality Performance
3.5.5.2 Effects of Lean Methods, Digital Innovations and Services on Cost Performance
3.6 Summary
Annex 3.1 Measurement Scales
Measurement of Competitive Priorities
Measurement of Organizational Characteristics
Product Development
Batch or Lot Size
Manufacturing Process
Product Complexity
Measures of Lean Methods
Measures of Digital Manufacturing Innovations
Measures of Services
Measurement of Operational Performance
Quality
Cost
Flexibility
Delivery
Innovation
Service
Digitalization
Measures of Financial Performance
References
Chapter 4: Agile Performers
4.1 Introduction
4.2 Defining Agile Manufacturing
4.3 Agility Framework
4.4 Agile Template Adoption Challenges
4.5 Affordances of Organizational and Technological Innovations for Agility
4.5.1 Model, Measures, and Methods
4.5.2 Diffusion of Agile Template-Related Competitive Priorities, Digital Innovations, and Performance Dimensions
4.5.2.1 Diffusion of Product Customization, Delivery, and Innovation Competitive Priorities
4.5.2.2 Diffusion of Digital Innovations
4.5.2.3 Extent of Diffusion of Delivery, Flexibility, and Innovation Performance Dimensions
4.5.3 Differences in Digital Manufacturing Innovations Usage Among Organizations
4.5.4 Relationships of Digital Manufacturing Innovations
4.5.5 Effect of Digital Manufacturing Innovations, Lean Methods and Services on Flexibility, Delivery, and Innovation Performa...
4.6 Summary
Annex 4.1 Measurement Scales
Measurement of Competitive Priorities
Measurement of Organizational Characteristics
Product Development
Batch or Lot Size
Manufacturing Process
Product Complexity
Measures of Lean Methods
Measures of Digital Manufacturing Innovations
Measures of Services
Measurement of Operational Performance
Quality
Cost
Flexibility
Delivery
Innovation
Service
Digitalization
Measures of Financial Performance
References
Chapter 5: Service-Oriented Performers
5.1 Introduction
5.2 Definition of Servitization
5.3 Evolution of Servitization
5.4 Drivers and Barriers of Servitization
5.5 Challenges in Adoption of Servitization
5.6 Affordances of Organizational and Technological Innovations for Service-Oriented Firms
5.6.1 Model, Measures, and Methods
5.6.2 Diffusion of Service-Oriented Template-Related Strategic Priorities, Practices, and Performance Dimensions
5.6.2.1 Diffusion of Services Strategic Priority
5.6.2.2 Diffusion of Product, Customer, and Result-Oriented Services
5.6.2.3 Extent of Diffusion of Services and Digitalization Performance Dimensions
5.6.3 Differences in Servitization Extent Among Organizations
5.6.4 Relationships of Service Practices
5.6.5 Effect of Services, Digital Manufacturing Innovations, and Lean Methods on Service and Digitalization Performance Dimens...
5.7 Summary
Annex 5.1 Measurement Scales
Measurement of Competitive Priorities
Measurement of Organizational Characteristics
Product Development
Batch or Lot Size
Manufacturing Process
Product Complexity
Measures of Lean Methods
Measures of Digital Manufacturing Innovations
Measures of Services
Measurement of Operational Performance
Quality
Cost
Flexibility
Delivery
Innovation
Service
Digitalization
Measures of Financial Performance
References
Chapter 6: Performance Implications of the Fit Between Lean and Agile: Organizational Ambidexterity Perspective
6.1 Introduction
6.2 Theoretical Framework: Resource-Based View and Dynamic Capabilities
6.3 Concept of Organizational Ambidexterity: Exploration and Exploitation
6.4 Organizational Ambidexterity and Performance
6.5 Conceptual Domains of Lean and Agile
6.6 Conceptual Proximity of Leanness and Agility Versus Exploitation and Exploration
6.7 Effect of Fit Between Agile and Lean Capabilities on Organizational Performance
6.7.1 Hypothesis, Measures, and Methods
6.7.1.1 Hypothesis
6.7.1.2 Measures
6.7.1.3 Description of Data
6.7.2 Results of Testing the Effect of Various Types of Fit on Organizational Performance
6.8 Summary
Annex 6.1 Measurement Scales
Measurement of Performance Capabilities
Quality
Cost
Flexibility
Delivery
Innovation
Measures of Financial Performance
References
Chapter 7: Factors Affecting Trade-Off, Cumulative Capability, and Alternative Models of Operation Strategy
7.1 Introduction
7.2 Factors of Operation Strategies
7.3 Operations Strategy Models in Lithuanian Manufacturing Companies
7.3.1 Model, Measures, and Methods
7.3.2 Diffusion of Operations Strategy Models Among Organizations
7.3.3 Trade-off Model with Declining Innovations
7.3.4 Cumulative Capabilities Model in the Mix of Factors
7.3.5 Non-Competitive Model and Competitive Priorities
7.3.6 Multiple Models and Customization in Manufacturing
7.4 Summary
Annex 7.1 Measurement Scales
Measurement of Operational Performance
Quality
Cost
Flexibility
Delivery
Innovation
Service
Digitalization
Measures of Financial Performance
Annex 7.2 Results of Regression Analysis in Groups of Organizations According to Models of Sequences
Annex 7.3 Differences Between Groups of Organizations According to Models of Sequences
References
Chapter 8: On Compatibility and Empirical Manifestation of Lean, Agile, and Service-Oriented Performers
8.1 The Interrelation of Lean, Agile, and Service-Oriented Templates of Organizing
8.2 An Empirical Assessment of Lean, Agile, and Service-Oriented Templates
8.3 The Effects of Lean, Agile, and Service-Oriented Practices on Operational Performance
8.4 The Effects of Lean, Agile, and Service-Related Performance Dimensions on Financial Performance
8.5 Balancing Templates for Increased Financial Performance
Annex 8.1 Measurement Scales
Measurement of Competitive Priorities
Measurement of Organizational Characteristics
Product Development
Batch or Lot Size
Manufacturing
Product Complexity
Measures of Lean Methods
Measures of Digital Innovations
Measures of Services
Measurement of Operational Performance
Quality
Cost
Flexibility
Delivery
Innovation
Service
Digitalization
Measures of Financial Performance
References
توضیحاتی در مورد کتاب به زبان اصلی :
This book draws on a neo-institutional theory to characterize service-oriented manufacturing firms in relation to more familiar organizational forms, such as lean and agile. It sheds light on whether being lean is a prerequisite for agile organizations and whether agile organizations are precursors of service-oriented organizations.
The book empirically examines the prevalence of such organizations using representative samples of manufacturing firms in an industrialized country. This approach makes it possible to “zoom in” and determine whether the extent of adoption of digital manufacturing innovations, digital services, and service-oriented business models varies with organizations’ size, industry, product complexity, lot size, type of design process, and type of manufacturing process.
In turn, it shows which digital manufacturing innovations, lean practices, and services contribute to leanness-related performance capabilities like quality and costs; agility-related capabilities like fast delivery, flexibility and innovation; and service-oriented capabilities like high service performance and digitalization. In addition, it explores the question of whether lean, agile, and service-oriented performance capabilities contribute to financial performance separately or jointly.