دانلود کتاب Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide

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Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Authors
Chapter 1 The Path to Organizational Sustainability
It Started with the Brundtland Report
The Earth Summit in 1992
Eco-Efficiency
Industry Tries to Define Its Version of Sustainability
Corporate Social Responsibility
Corporate Sustainability
ESG Sustainability
Organizational Sustainability
Operating Responsibly
Embedding Sustainability
Essential Questions for Organizational Sustainability
References
Chapter 2 Organizational Risk Management
Understanding Organizational Risk
Understanding Uncertainty
Risk Management Vocabulary
Adopting a Common Risk Language
Risk Management Framework
Embedding Risk Management
Working with Risk and Risk Management
Pure Risk and Speculative Risk
Financial and Non-Financial Risk
Opportunities and Threats
Context Risk
Risk and Risk Management Vocabulary
Essential Questions for Organizational Risk Management
References
Chapter 3 Decision-Making
Decision-Making in Organizations
Decision-Making Process
Decision-Making Techniques
Working with Life Cycle Thinking (LCT)
Preparing to Make a Decision[9]
Making the Decision[9]
Acting after the Decision[9]
Monitoring and Reviewing Actions[9]
Learning in Decision-Making[9]
Sense-Making
Knowledge Creation and Management
Transition to a Learning Organization
Learning in the Organization
Essential Questions for Decision-Making
References
Chapter 4 Organizational Objectives and Leadership
Organization’s Mission Statement
Organization’s Objectives
Goal Setting and Operational Execution
Writing or Revising an Organization’s Mission Statement
Developing the Objectives
Developing Goals and Action Plans
Uncertainty Affects the Objectives and Goals
Essential Questions for Organizational Objectives and Leadership
References
Chapter 5 Organization’s Internal and External Context
Context of the Organization
Internal Context
External Context
Scanning the Organization’s Operating Environment
Scanning the Internal Environment
Scanning the External Environment
Adapting to a Changing External Context
Finding Opportunities and Threats
Scanning Methods
Effective Questioning
Critical Thinking
Stability of the External Context
Sustainability and Context
A Path Forward
Essential Questions for Organization’s Internal and External Context
References
Chapter 6 Engagement with Stakeholders and Social License to Operate
Stakeholders
Internal Stakeholders
External Stakeholders
Identification of Stakeholders
Stakeholder Engagement
Putting Engagement into Practice
Social License to Operate
Internalizing Stakeholder Interests in an Organization
Understanding the Interests of the Stakeholders
Determining the Scope of the Sustainability Program
Sustainability Framework
Concluding Thoughts
Essential Questions for Stakeholder Engagement and the Social License to Operate
References
Chapter 7 Organizational Governance
Organizational Governance
Governance Principles
Developing the Governance System
Organization’s Code of Conduct
Mandate and Commitment
Sustainability Policy
Organizational Roles, Responsibilities, and Authorities
Organizational Strategy
Essential Questions for Governance and Leaders to Create an Efficacious Strategy
References
Chapter 8 Uncertainty Assessment of Opportunities and Threats
Uncertainty Assessment Process
Defining the Criteria
Establish the Uncertainty Context
Stakeholder Engagement
Uncertainty Identification Process
Uncertainty Analysis
Uncertainty Evaluation
Uncertainty Response
Monitoring and Review of Process
Uncertainty Management Plan
Essential Questions on Uncertainty Assessment of Opportunities and Threats
References
Chapter 9 Sustainable Processes and Operations
Process Approach
Working with Processes
Turtle Diagram
Process Mapping
SIPOC Diagram
Value Chain Diagram
Managing the Processes
Process Approach and Control
Resource Management
Efficacious Strategy
Effective Processes
Efficient Operations
Essential Questions for Creating Sustainable Processes and Operations Including Circularity
References
Chapter 10 Organization’s Support Operations
Supporting Human Resources
Engagement of People
Competence of People
Internal Value Chain Support
Communication
Supporting Information Resources
Compliance Information
Monitoring and Measuring Resources
Financial and Risk Management Information
Knowledge Management Information
Documented Information
Information on Physical Assets
Working Environment
Availability of Natural Resources
Essential Questions on Support Processes and People
References
Chapter 11 Organizational Sustainability
Attributes of Organizational Sustainability
Ethical Behavior
Respect for the Rule of Law
Respect for Stakeholder Interests
Full Accountability for Opportunities and Threats
Engagement with Stakeholders
Embedding Sustainability in the Organization’s Governance
Including Sustainability in Decision-Making
Continual Improvement and Learning
Sustained Success of an Organization
Practices for Embedding Sustainability in an Organization
Importance of Organization’s Context
Understanding Organizational Sustainability
Embedding Sustainability
Engagement, Not Simple Communication
Reviewing and Improving Organizational Sustainability
Essential Questions for Implementing Organizational Sustainability
References
Chapter 12 Implementation Is Doing
Why Does an Organization Measure?
Deciding What to Measure
Measurement Methods
Characteristics of a Measurement System
Strategic Measurement Model
Roles of Monitoring and Measurement
Essential Questions on Measuring
References
Chapter 13 Monitoring in Organizations
Monitoring
Measurement
Lag Indicators
Lead Indicators
Lead Indicators and the Process
Performance Frameworks
Using a Performance Framework
Approach
Deployment
Assessment and Refinement
Measurement
Learning and Creativity
Improvement
Scoring the ADAR Categories
Essential Questions on Monitoring in the Organization
References
Chapter 14 Sustainability Frameworks and ESG Reporting
Accountability
Organizational Basis for Disclosures
Context and Performance Measurement
Risk and Performance Measurement
Measuring the Lag Indicators
Designating the Lead Indicators
Leadership
Strategic Planning Process
Employee Engagement Process
External Stakeholder Engagement Process
Partnerships and Resources Process
Using Effective Processes and Efficient Operations
Measuring Performance of the Lead and Lag Indicators
Developing a New Model for Organizational Sustainability
Essential Questions for Transparency, Accountability, and Reporting
References
Chapter 15 Organization Self-Assessment and Maturity
Evaluation of Performance
Internal Auditing
Benchmarking
Uncertainty Assessment
Self-Assessments
Creating a Maturity Matrix
Using the Maturity Matrix
Capability Maturity Model
Work Orientation
Mode of Assessment
Intent
Maturity Plots
Essential Questions on Sustainability Self-Assessment and Maturity
References
Chapter 16 Improvement, Innovation, and Learning
Continual Improvement
Innovation
Organizational Learning
Essential Questions on Improvement, Innovation, and Learning
References
Chapter 17 Organizational Resilience
Dimensions of Organizational Resilience
Organizational Foundations for Resilience
Resilience in the Structural Operating Framework
Context of the Organization
Stakeholders and the Social License to Operate
Leadership and Commitment
Managing Uncertainty and Organizational Planning
Organizational System of Operating
Organizational Supporting Operations
Resilience in Organizational Performance Management
Monitoring and Measurement of Performance
Improvement, Innovation, and Learning
Essential Questions on Resilient Organizations
References
Index