دانلود کتاب Policy-Making as Designing: The Added Value of Design Thinking for Public Administration and Public Policy

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Front Cover\nPolicy-Making as Designing: The Added Value of Design Thinking for Public Administration and Public Policy\nCopyright information\nTable of Contents\nList of figures and tables\nNotes on contributors\n1 Improving public policy and administration: exploring the potential of design\n Introduction\n Public administration: a design science\n Public policy: a design science\n ‘Designerly’ approaches in public administration and public policy\n Coining design approaches in public administration and public policy\n Illustrating different design approaches: the content of this book\n The promises of design-oriented thinking for public administration and public policy\n References\n2 Applying design in public administration: a literature review to explore the state of the art\n Introduction\n Design for policy and services – a conceptualisation\n Research strategy\n Search strategy\n Eligibility criteria and record selection\n Results: design in public administration\n Design problems: the inspiration space\n Designed solutions: the ideation space\n Designs in use: the implementation space\n Design approaches in public administration: a typology\n Discussion, conclusions and research agenda\n Acknowledgements\n References\n3 Challenges in applying design thinking to public policy: dealing with the varieties of policy formulation and their vicissitudes\n Introduction: policy formulation and the relationship between traditional policy design studies and ‘design thinking’ in the policy realm\n Similarities in design approaches to policy-making: a common disdain for non-design formulation processes\n Differences between traditional policy design and design-thinking in public policy-making\n The level of self-reflectiveness traditional policy design and design-thinking approaches have towards the understanding of policy formulation and the place of policy design within it\n Different propensities to promote innovation over reform or other possible policy outcomes\n Different beliefs in the virtues of expert vs popular participation in policy formulation\n Differences in the articulation and understanding of the principles behind policy tool choices and use\n Problems in understanding policy feasibility and the constraints placed upon policy-makers and implementation of policy options\n Conclusion: the relationship between design thinking and policy design and the need for the former to consider the lessons of the latter\n References\n4 Designing environments for experimentation, learning and innovation in public policy and governance\n Introduction\n Design in a collaborative governance context\n Design processes for collaborative governance\n Exploring the design environment\n A research design for design research on collaborative governance\n Case selection\n Data collection and analysis\n Validity\n The evolution of the Organised Crime Field Lab\n Training and coaching programme (2014)\n Towards an experimentation, learning and innovation environment (2015)\n Adjusting and improving the design environment (2016–2017)\n Propositions for conditions that facilitate the collaborative design process\n Conditions supporting substantive problem-solving\n Conditions supporting the collaborative process\n Conditions supporting accountability relationships\n Conclusion\n References\n5 Policy Labs: the next frontier of policy design and evaluation?\n Introduction\n Challenges emerging from evaluation practice\n The challenge of establishing what solution works\n The challenge of explaining why a solution works or does not work\n The challenge of transferring research findings into policy actions\n Scope and method of the study\n Findings: a review of lab operations and their potential contribution\n Structures: who labs are\n Functions: what labs do\n Processes: how labs do things\n Labs and the challenges identified by evaluation practice\n Conclusions\n Funding details\n Acknowledgements\n References\n6 When design meets power: design thinking, public sector innovation and the politics of policy-making\n Introduction\n Design thinking as an alternative approach to policy-making\n Public Sector Innovation labs as ‘design-for-policy’ entrepreneurs\n Survey of Australian and New Zealand labs\n Methods\n Relationship to government\n Conclusion: design thinking and policy-making\n Acknowledgements\n References\n7 Designing institutions for designing policy\n A short discourse on policy design\n ‘Old’ policy design\n The ‘new design’\n The dangers of over design\n Institutional designs and policy designs\n Barriers to effective policy design\n Political characteristics\n Organisational cultures\n Designing linkages with social actors\n Managerialism\n The dilemmas of organising for policy design\n The external dilemma\n The decision-making paradox\n The internal dilemma\n The structural dilemma\n The institutionalisation dilemma\n The ambitions dilemma\n Summary on institutional choice\n Summary and conclusions\n Notes\n References\n8 Applying design science in public policy and administration research\n Introduction\n Towards an inclusive methodology for design and validation in Public Policy and Administration\n Examples of research at design-science interface\n Example 1: informational resources for collaborative governance\n Creating\n Assessing\n Creating\n Assessing and justifying\n Theorising\n Justifying\n Theorising\n Example 2: from competition and collusion to consent-based policy-making\n Creating\n Assessing\n Creating\n Assessing and creating\n Creating\n Theorising and justifying\n Creating and assessing\n Theorising and justifying\n Theorising\n Discussion and conclusion\n References\n9 Using a design approach to create collaborative governance\n Introduction\n The design approach\n The triple three-dimensional view of power and the design and use of forums, arenas and courts\n Forums\n Arenas\n Courts\n The literature on collaborative governance\n Applying the Crosby and Bryson framework to the case of Synergy (a pseudonym)\n The public challenges posed by racial inequality in income and wealth\n The pre-collaboration phase\n Design and use of forums\n Design and use of arenas\n The design and use of courts\n Effects of design and use of forums, arenas and courts in the pre-collaboration stage\n The intermediate collaboration phase\n The design and use of forums\n The design and use of arenas\n The design and use of courts\n Effects of design and use of forums, arenas and courts in the intermediate collaboration stage\n The Later Collaboration Phase\n Design and use of forums\n The design and use of arenas\n Design and use of courts\n Effects of design and use of forums, arenas and courts in the later collaboration stage\n Conclusions\n References\n10 Policy-making as designing: taking stock and looking forward\n Introduction\n Potentials and promises\n Pitfalls and problems\n How old and new design approaches relate to each other\n Perspectives and proceedings\n Organising hybridity\n Accommodating design\n Conclusions\n Acknowledgements\n References\nIndex