دانلود کتاب Principles of Management (WBUT), 2nd Edition

فهرست مطالب :

Second Edition
Contents
Basic Concepts of Management
1.3 MANAGEMENT FUNCTIONS
1.3.1 Planning
1.3.3 Directing
1.3.4 Controlling
1.4 MANAGERIAL ROLES
L7.2 Behavioural Approach to Management
1.8 SUMMARY
1.9 SELF-ASSESSMENT QUESTIONS
Functions of Management
Z2.1 Importance of Planning
2.3 TYPES OF PLANS
2.3.2 Single-Use Plans: Programmes and Budgets
2.4 LEVELS OF PLANNING
25 THE PLANNING PROCESS
2.5.1 The Mission
2.5.2 Goals and Objectives
2.5.3 Characteristics of Sound Objectives
Insufficient Resources
Inertia
2.8.3 Advantages of Decentralization
2.9 GUIDELINES FOR EFFECTIVE ORGANIZATIONS
Management and Society
3.2 CORPORATE SOCIAL RESPONSIBILITY
3.2.2 Arguments about Corporate Social Responsibility (CSR)
3.3 CORPORATE GOVERNANCE
35 SUMMARY
3.6 SELF-ASSESSMENT QUESTIONS
37 SHORT-ANSWER QUESTIONS
3.8 LONG-ANSWER QUESTIONS
59 ANSWERS TO SELF-ASSESSMENT QUESTIONS
People Management
4.2 JOB DESIGN AND HUMAN RESOURCE PLANNING
4.2.1 Staffing the Organizations
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4.4 SELECTION
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4.62 Training Techniques
Organizational strategies for coping with stress
4.10 SHORT-ANSWER QUESTIONS
VA W ANSWER QUESTVM
A.12 WSWERS TO SELF-&SSESSIOT QUESTIONS
Managerial Competencies
5J.1 Objectives of Communication
5.1.2 Categories of Communication
1. Oral communication
Introduction
5.3 THEORIES OF MOTIVATION
5.4.4 Stages in Team Development
5.6.3 Enhancing Creativity
5J SUMMARY
5.9 SELF-ASSESSMENT QUESTIONS
Leadership
6.5.2 The Leadership Grid
6.6 SITUATIONAL OR CONTINGENCY APPROACHES TO LEADERSHIP
6.6.3 Situational Leadership Theory (SLT)
Rules regarding decision quality
CONTEMPORARY ISSUES IN LEADERSHIP
17.1 Transformational Leadership
6. Development of Criteria for Successful Solution
7.8 SELF-ASSESSMENT QUESTIONS
7.! 1 ANSWERS TO SELF-ASSESSMENT QUFSTinm
B.L3 limitations of Quantitative Techniques
3.7 CLASSIFICATION OF QUANTITATIVE TECHNIQUES
8.7.1 Statistical Inference
8.9 SOURCES OF FINANCE
8.12 SHORT-ANSWER QUESTIONS
8.13 LONG-ANSWER QUESTIONS
8.14 ANSWERS TO SELF-ASSESSMENT QUESTIONS
Customer Management
91 MARKET PLANNING AND RESEARCH: ITS FUNCTIONS
9,3 STAGES IN MARKETING RESEARCH PROCESS
9,3,1 Initial Contact
9.3.2 Research Brief
9.3.4 The Atain Data Collection Stage
Face-to-face interviews
,4 PRODUCT PLANNING AND DEVELOPMENT
9,71 Message Decisions
9.8 BRAND MANAGEMENT
9.8.1 Quality
9.8.2 Positioning
9.8.3 Well-balanced Communication
9.8.4 Being First
98.5 Long-term Perspective
9.8.6 Internal Marketing
9.8.7 Repositioning
9.8.8 Building a Corporate Brand
01 OPERATIONS MANAGEMENT
10.1.1 Steps in Operations Management
10.3.2 Make or Buy Decision
10.3.3 Site Selection
10 4.2 Work Design and Measurement
Support Activities
10.6.2 Role and Importance of Logistics Management
Demand D — 10,000
Cost per unit p = 2
Ordering cost S = 36
Holding cost percentage 1 = 9
i. EOQ = Sq. root (2xD x S /1 xp) = Sq- root U x 10,000 x 36 / 0.09 x 2} = Sq- root(720000/0.18)
A Sq-root (4000000} = 2000 = Q
A A. optimum number of orders = 10,000 / 2000 = 5
ii. (minimum) cost of inventory
S AHO (Annual Holding and ordering cost) = DS/Q + Qip/2 = 180 + 180 M
GROUP -B
(Short Answer Type Questions)
SOLUTIONS