دانلود کتاب Progress Review of Latvia's Public Utilities Commission Driving Performance

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Foreword
Acknowledgements
Acknowledgements
Abbreviations and acronyms
Executive summary
Role and objectives of the PUC
Assessment of progress on key recommendations and suggestions for way forward
Input
Assessment of progress on key recommendations and suggestions for way forward
Process
Assessment of progress on key recommendations and suggestions for way forward
Output and outcome
Assessment of progress on key recommendations and suggestions for way forward
1 Implementation of the 2016 PAFER recommendations
Introduction
Overview of sectors under PUC’s responsibility
Energy
Electronic communications
Postal services
Water management
Deposit system service
Waste disposal service
Overall assessment of the 2016 recommendations
Roles and objectives
Recommendation: Focus on high-level goals and outcomes
Assessment of progress
Recommendation: clarify goals and priorities
Assessment of progress
Recommendation: ensure that regulatory functions are fit for purpose
Assessment of progress
Recommendation: assess how to participate in policy-making process
Assessment of progress
Recommendation: set up appropriate mechanisms to oversee implementation strategic framework
Assessment of progress
Input
Recommendation: Advocate for alternative fee setting process
Assessment of progress
Recommendation: Investigate impacts of the salary cap
Assessment of progress
Recommendation: Develop total rewards approach to retain staff
Assessment of progress
Process
Recommendation: Advocate for staggered terms for Board
Assessment of progress
Recommendation: Remuneration of Board members after the end of term
Assessment of progress
Recommendation: exploit even further the multi-sector model and facilitate mobility across sector departments
Assessment of progress
Recommendation: Introduce more regular and formal exchanges between parliament and the PUC
Assessment of progress
Zoom-in: regulatory tools
Output and outcome
Recommendation: develop a performance assessment matrix that links goals and priorities to outputs and outcomes
Assessment of progress
Recommendation: use performance data and information to communicate with key stakeholders
Assessment of progress
Recommendation: Use of data to develop choices for consumers
Assessment of progress
Lessons learnt and way forward
Follow-up mechanism
Continuous process
Areas of focus going forward
Notes
References
Annex A. At a glance: progress on the 2016 Recommendations
Annex B. Methodology