دانلود کتاب The Future of Workplace Fear: How Human Reflex Stands in the Way of Digital Transformation

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Table of Contents
About the Author
Foreword
Chapter 1: The Fear Lies Deep
From a Big Fish to a Big Phish
From a Big Phish to a Big Fear
Emotion Always Wins
Chapter 2: Digital Transformation Is Here
Digital Transformation and Fear
Fear Is Not Always Terror
What Is Digital Transformation Anyway?
Digital Transformation and Video Chat Fatigue
Digital Transformation and Zoom Gloom
The Personalization of Fear
Chapter 3: Fear As a Life Force
Fear Is Contagious
Why Does Fear Seem Larger at Night?
Maslow’s Hierarchy of Needs
The Kubler-Ross Grief/Change Model
Forming, Storming, Norming, and Performing
Managing the Fear of Change
Closing the Gate
Bring the Facts Up to Meet the Fear
Chapter 4: The Fear of Change
Why Do I Have to Learn This?
Dealing with the Fear of Change
The Curse of Passwords
The Comfort of Passwords
The Fear of Effort
The Fear of the Password Manager
Managing the Fear of the Password Manager
The Fear of the Hot Desk
The Fear of Losing Identity
Chapter 5: The Fear of the Unknown
The Fear of Gym Class
The Fear of Messages
The Fear of Silence
Chapter 6: The Fear of Losing Your Job
The J-O-B Syndrome
Blame Steve
The Zoom Call Gaffe
Fear of Face Time Bias
Taking Your Keys Away
The Distributed Team vs. the Remote Team
The Great Resignation: When Work Is Not Worth It
What Can Employees Do to Handle This?
What Can Companies Do to Handle This?
Chapter 7: The Fear of Looking Stupid
The Fear of Making Mistakes
The Act of Learning
The Fear of Not Being Able to Keep Up
The Internal Spotlight Effect
The Fear of Failure
Chapter 8: The Fear of Losing Control
The Pressing Problem of Bicycle Face
From Bicycle Face to Face Time Bias
Study of Microsoft Employees Shows Bicycle Face Still Possible
You Can’t Manage What You Can’t See
A Matter of Trust
Fear of Delegation
Chapter 9: The Fear of the Known
Willful Blindness and Overload
Willful Blindness and MFA
Willful Blindness: The Watering Hole Concept
The Fear of Delay, and the Power of Defiance
I Am Not in Denial
Problems with Prioritization and Procrastination
The Password Manager Example Revisited
Chapter 10: The Fear of Communicating
Message in a Bubble
Leadership Needs Communication
Why Not Just Pick Up the Phone?
The Fear of Appearing Outside the Bubble
The Fear of Saying No
The Power of the Restaurant Menu
The Fear of Not Knowing Where You Stand
The Fear of Breaking Linear Thought
Chapter 11: The Fear of Losing the Business
Trying to Grasp the Infinite
The Fear of Ransomware
The Fear of the Cost of Prevention
Pay the Ransom Already!
When You Were Ten
The Challenge of Agility
Chapter 12: The Fear of Missing Out
Gap It
The Fear of Not Fitting In
The Fear of Being a Nerd
How Loss of Critical Thinking Leads to Hate and to the Madness of Crowds
How Hate Leads to Bullying
I Know What You Did
Chapter 13: The Fear of Keeping Your Job
What Is the Cost of Your Money?
Let’s Play Around with Closure
The Artisan’s Curse
Let’s Not Bring Scurvy into This
Boosting the Quality of Work Life
Jellyvision’s Graceful Goodbye
Chapter 14: Turning Things Around
Fear Fatigue
Imposter Syndrome and FUD
Can Anything Be Done?
Listen and Talk
The Five-Why Analysis
Make It Tangible
Mountains Have More Than One Face
The Job Insecurity Paradox
Chapter 15: Is This the Day I Get Fired?
Fear Fatigue
The 80/20 Rule and Firing Your Weakest Customer
You As-A-Service
Networking: The Little Black Book
Networking on Twitter
Lifelong Learning
Career Fear As the Ultimate Trap
Don’t Forget Your Humanness
Chapter 16: The Digital Transformation of People
Digital Transformation Is Not Just Digital
Suggestions
Yes, But
The Fear of Being Wrong
Postscript:
Two Apologies
Index