دانلود کتاب The Human Change Management Body of Knowledge (HCMBOK®), Third Edition

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Content: Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
Foreword
Foreword
Preface
Our Acknowledgments to HCMBOK娉#x80
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s Collaborators
About the Authors
Introduction
Chapter 1: Everything Changes, Everything Passes
1.1 A New Era in the Management of the Human Factor in Projects
1.2 Is Change So Difficult?
1.3 Effects of Change on the Workforce
1.4 What Has Changed in the Change Processes?
1.5 Change Strategies
1.5.1 Imposed Changes
1.5.2 Participatory Changes
1.6 The Players Involved in a Change
1.7 Models of Performance of Change Managers 1.8 Change Management Objective1.9 Importance of the Strategic Approach to Change Management
1.10 Project Management or Organizational Transformation?
Chapter 2: HCMBOK娉#x80
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Human Change Management Body of Knowledge
2.1 HCMBOK® Structure
Chapter 3: Project Initiation and Planning
3.1 Define and Prepare the Sponsor of the Project
3.2 Hold a Working Session to Align and Mobilize Leaders
3.3 Define the Projectâ#x80
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s Purpose and Identity
3.4 Mapping and Classifying Stakeholders
3.5 Assess Characteristics of the Organizational Culture and Its Effects on the Change Efforts 3.6 Define the Roles and Responsibilities of the Project Team3.6.1 Prepare the RACI (Responsible, Accountable, Consulted, and Informed) Matrix
3.6.2 Define the Project Organization Chart
3.7 Adjust the Physical Environment to the Project Needs
3.8 Plan the Teamâ#x80
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s Assignment and Development
3.8.1 Teamâ#x80
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s Assignment and Postproject Assignment
3.8.2 Define and Implement Preliminary Training
3.9 Assess the Predisposition to Changes and Their Impacts
3.9.1 Maturity to Deal with Loss
3.9.2 The Teamâ#x80
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s Level of Confidence
3.10 Identify Alternatives for Knowledge Management 3.11 Establish the Change Management Action Plan3.12 Plan the Project Kick-Off
3.13 Develop the Change Management Strategic Plan
3.14 Chapter Summary
Chapter 4: Acquisition
4.1 Plan the Human Aspects of the Acquisition Process
4.2 Assess Risks of Cultural Clashes between Vendors and the Team
4.3 Define the Teamâ#x80
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s Additional Technical Training Needs
4.4 Map Vendorsâ#x80
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Leadership Styles
4.5 Validate Roles and Responsibilities (RACI Matrix) with Vendors
4.6 Plan Vendorsâ#x80
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Integration into the Organizational Culture
Chapter 5: Execution
5.1 Carry Out the Project Kick-Off Event 5.2 Assess Organizational Impacts5.3 Plan and Execute Learning and Acquired Knowledge Management
5.4 Feed the Projectâ#x80
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s Risk Map
5.5 Confirm the Stakeholdersâ#x80
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Futures in the Post-Project Phase
5.6 Plan a Gradual Demobilization of the Project Team
5.7 Define Roles and Responsibilities for the Production Phase
5.8 Define Indicators to Evaluate Readiness for the Change
Chapter 6: Implementation
6.1 Assess Stakeholdersâ#x80
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Readiness and Confidence to Implement the Project
6.2 Ensure All Leadersâ#x80
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Commitment to the Implementation
6.3 Hold the Implementation Decision Meeting