دانلود کتاب The Palgrave handbook of organizational change thinkers.

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Foreword
Preface to the Second Edition
Introduction to the Handbook
A Guide to the Structure of the Handbook
Section 1: Influences and Motivations
Section 2: Key Contributions
Section 3: New Insights
Section 4: Legacies and Unfinished Business
Section 5: Further Reading
How to Use This Handbook
Preface to the First Edition
Introduction to the Handbook
A Guide to the Structure of the Chapters
How to Use This Book
Going Forward
Acknowledgments
Contents
About the Editor
About the Editors to the First Edition
Contributors
1 Alban, Billie: The Inclusive Organizational Development Practitioner and Scholar
Introduction
Influences and Motivations: The Early Years and the Influence of Inclusiveness
Emerging Professional Life and Early Influences
Renowned Collaboration with Barbara Bunker: The OD Partners
Key Contributions: The Chronicler of an Emerging Era
New Insights: Collectively Creating the Future
Legacies and Unfinished Business: What Are the New Compelling Ideas in OD Practice
References
Further Reading
Personal Interviews Conducted by Gary Mangiofico by Phone
2 Alvesson, Mats: A Passion for Critical Reflexivity and Rational Change
Introduction
Influences and Motivations: Critical Theory and the Quest for a Rational Society
Key contributions and insights: Management, meanings and methods
Management of Knowledge-Intensive Firms
Ambiguity and Selective Bureaucracy
Organizational Culture
Organizations as Cultures
Symbolic Anorexia, Discontinuities, and Hyperculture
Identity
Identity Work
Leadership
Leadership as a Relational and Mutually Dependent Social Process
Method
Reflexive Methodology
The Linguistic Turn
Mystery as Method
Problematization
Legacies and Unfinished Business: the poverty of the Knowledge Economy
The Triumph of Emptiness
Functional Stupidity
Extra Everything
Progressive Organizational Change: Focus on Core Practice and Substance
References
Further Reading
3 Anthony F. Buono: A Practical Sociologist for a Changing World
Introduction
Influences and Motivations: A Fascination with Change
New Insights: The Human Side of Change
The Accidental Consultant Researching Management Consulting
Rethinking Organizational Change
Creating More Responsible and Responsive Organizations
Legacies and Unfinished Business: The Changing Nature of Change
References
Further Reading
4 Argote, Linda: Advancing Research on Organizational Learning
Introduction: Realizing Untapped Potential
Early Life
Influences and Motivation: The Carnegie School
Key Contributions: Organizational Learning Curves, Knowledge Transfer, Organizational Memory
Organizational Learning Curves
Knowledge Transfer
Organizational Memory
Legacies and Unfinished Business: Social Underpinnings
New Insights: Crossing Boundaries
Institution Building
Further Reading
Conclusion
References
5 Argyris, Chris: The Iconoclast
Introduction
Influences and Motivations: An Immigrant Who Loved Combat
Key Contributions: There Is Nothing So Practical as a Good Theory-Based Intervention
Personality and Organization
Interpersonal Competence and Organizational Effectiveness
Intervention Theory and Method: A Behavioral Science View
The Applicability of Organizational Sociology
Theory in Practice: Increasing Professional Effectiveness
Organizational Learning: A Theory of Action Perspective
Personal Insights: Learning Is Fundamental but Hard
Legacies and Unfinished Business: Integrating Practice and Research
The Individual and the Organization
Interpersonal Dynamics in Organizations
Organizational Change and Intervention
Organizational Learning
Social Science Research and Action Science
Conclusion
References
Further Reading
6 Armenakis, Achilles: A Journey of Discovery - Seeing Change Through New Eyes
Introduction
Influences and Motivations: Collegial Mentoring
Key Contributions: Action Research
Advancing Expertise in Evaluation
The Importance of Uniqueness in Organizational Diagnosis
Minimizing Diagnostic Bias
Using Computer-Aided Text Analysis
The Value of Action Groups in Diagnosis
Change Readiness
Strategies for Implementing Organizational Change: A Model
Theory Integration Research
New Insights: Toward Increasing Success in Change
Legacies: Two Major Contributions
Theme 1: The Change Beliefs
Theme 2: Change Recipient Participation
Theme 3: Proper Diagnosis
Theme 4: Creating Readiness for Change
Theme 5: Leadership Strategies
Theme 6: Continuous Assessment of the Reactions of the Change Recipients
Unfinished Business: The Journey Continues
Conclusion
References
Further Reading
7 Barrett, Frank J.: The Social Construction of Organizing
Introduction
Influences and Motivations: Discovering the Power of Music and Discourse
Undergraduate Experiences
Doctoral Studies at Case Western Reserve University
A Career as a Jazz Musician
Key Contributions: Challenging Rational Frameworks Through the Social Construction of Organizing
Discourse and Language: Using Discourse to Deepen Our Understanding of Change
Metaphor: Understanding the Power of Metaphor in Creating Organizational Change
Appreciative Learning: The Importance of Appreciative Learning Cultures in Organizational Change
Jazz as Metaphor for the Organization: Creativity and Innovation Through Improvisation
Key Insights: Limitations of the Rational Model in the Postindustrial and Postmodern Society
Legacies and Unfinished Business: The Social Construction of Organizing and Change
References
Further Reading
8 Bartunek, Jean, and the Power of Working Across Boundaries: Dualities and the Missing Voice
Introduction
Discovering the Power of OD and Connecting Research and Practice
The Influencers: Finding Her Way Out of the Lab
Key Contributions: Dualities and the Missing Voice
Sensemaking and Change: Second-Order Change
Using Qualitative Research in Studies of Change
Insider/Outsider Research
Practitioner/Academic Dynamics
New Insights: Finding the Edge and Pushing
Context-Sensitive Sensemaking
Missing Voices in Change Theory and Design
The Lived Experience of Change
Planned Change and Transformation
Process and Implementation Theories
The Role of Emotion in Organizational Change
Idea Translation Across Professional Boundaries
Unfinished Business: Where Next?
Conclusion
References
Further Reading
9 Beckhard, Richard: The Formulator of Organizational Change
Introduction
Influences and Motivations: From Event Manager to International Change Facilitator
Key Contributions and Insights: Birthing the Field of Organization Development (OD)
A Systems Model for Managing Change in Organizations
Managing Resistance: A Formula for Change
Factors that Affect Team Performance
It´s All About the Work
The Confrontation Meeting
New Insights: Ways of Doing and Being that Dick Has Modeled for Us
Legacies and Unfinished Business: Personal and Professional Development Are Inseparable and Never-Ending
Conclusion
References
Further Reading
10 Beer, Michael: It´s Not the Seed, It´s the Soil
Introduction
Influences and Motivations: Being in the Melting Pot of Practical Problems and Theoretical Solutions
Key Contributions: The Dual Nature of a Scholar-Practitioner
Strategic Human Resource Management
Managing Corporate Transformations
Practice of Organization Change and Development
Theory of Organizational Effectiveness
High-Commitment, High-Performance Organizations
Organizations Must Manage Paradox
People Are Core Assets Rather Than Hired Hands
New Insights: Strategy, Transformation, Organizational Effectiveness, and Human Resources
Legacies and Unfinished Business: New Contexts, New Transformations
Conclusion
References
Further Reading
11 Bennis, Warren G.: Generous Company
Introduction
Influences and Motivations: From Scholar to Administrator and Back
On Becoming a Scholar
On Becoming a University Leader
On Returning to Scholarship
Key Contributions: Foundations for Developing Groups, Organizations, and Leaders
Group Dynamics
Planned Change and Organization Development
Democracy
Leadership
New Insights: Rethinking Organization Development and Change
Legacies and Unfinished Business: Actionable Knowledge for a Better World
References
Further Reading
12 Bion, Wilfred, and His Organization Change Legacy: ``Without Memory or Desire´´
Introduction
Influences and Motivation: A Reflective Soldier
Key Contributions: An Observant Practitioner
A Theory of Groups
The Leaderless Group
The Therapeutic Community
New Insights: A Change Leader´s Change Leader
Legacies and Unfinished Business: Illuminating and Advancing Systems´ Dynamics Through Social Science
Conclusion
References
Further Reading
13 Blake, Robert R., and Jane S. Mouton: Concern for People and Production
Underpinning of the Managerial Grid and Organization Development
Warfare: Grid vs. Situationalism
Summary and Some Conclusions
Epilogue
References
14 Block, Peter: A Prophetic Voice for Freedom
Introduction: The Early Years and Struggles
Influences and Motivations: Commencing a Career and the Formative Early Influences
Key Contributions: Integration of Head, Heart, and Freedom
The Art of Consulting as a Relational Phenomenon
Choosing an Alternative Future and Freedom
The Chronicles of Illumination
Flawless Consulting (1978, 2000, 2011)
The Empowered Manager (1986/2017))
Stewardship (1993/2013)
Freedom and Accountability w/Koestenbaum (2001)
The Answer to How Is Yes (2003)
From Organization to Community
Community: The Structure of Belonging (2008/2018)
Abundant Community with John McKnight (2010)
An Other Kingdom w/ John McKnight and Walter Block et al. (2016)
New Insights: The Art of Presence and Convening for Liberation
Legacy and Unfinished Business: Future Work
Conclusions and Summary
References
Further Reading
15 Boje, David M.: A Storyteller for the Post-Newtonian Era
Introduction
Influences and Motivations: A Cocreative Blend of Scholarship and Practice
Key Contributions: Breaking New Ground
Creating Forums for New and Controversial Thought
Key Theoretical Contributions: Bojean Storytelling and Antenarrative, Paving the Way for Quantum Storytelling Theory
Bojean Storytelling
Antenarrative
New Insights: Quantum Storytelling Theory
Legacies and Unfinished Business
Conclusion
References
Further Reading
16 Brazaitis, Sarah J.: A Scholar, a Practitioner, an Educator
Introduction
Influences and Motivation: An Appetite for Discovery
Key Contributions: A Scholar-Practitioner of Group Life, an Educator for the Next Generation
Embodying a Group Relations Mindset
Educating Future Organizational Psychologists
Investigating White Women´s Unique Positionality
Further Evolving and Establishing Group Relations Work
New Insights: An Eye Toward the Future
Legacies and Unfinished Business: Connecting the Individual to the Organizational and the Societal
Conclusion
References
Further Reading
17 Bunker, Barbara Benedict: Her Pioneering Work in the Field of Organizational Change
Influences and Motivations: A Career Begins
Independence and Gender
But What to Study?
Making a Difference at National Training Labs
If You Want to Learn About a Culture, You Have to Immerse Yourself in That Culture
Applying What You Know to Your Marriage
Themes Begin to Emerge
Key Contributions: Making a Difference
Gender Issues in Organizations
Trust
Developing Competent Practitioners
And Along Came Large Group Interventions
Can´t We Just Get Along?
Legacies and Unfinished Business: Building on Barbara´s Work
What Remains Undone
Key Insights
What Does Extraordinary Teaching Look Like?
Free to Choose
Think Big and Share What You Know
Be Curious
References
Further Reading
18 Burke, W. Warner: Learner, Leader, Scholar-Practitioner
Introduction
Influences and Motivations: Enduring Values and Relationships
Key Contributions: Enduring Institutions and Thoughts
New Insights: Enduring Institutions and Thoughts, Evolve
Legacies and Unfinished Business: Enduring Work of a Learner, Leader, Scholar-Practitioner
Learner
Leader
Scholar-Practitioner
Conclusion: His Story Continues
References
Further Reading
19 Burnes, Bernard: Choices, Contexts, and Changes
Introduction
Influences and Motivations: Mapping the Field
What Makes Burnes a Great: Lewin, Managing Change, and Leadership
Kurt Lewin (1890-1947)
Managing Change
Leadership
Key Insights: Drawing Together Burnes´ Canon
Legacies and Unfinished Business
Conclusion
References
Further Reading
20 Bushe, Gervase Roy: Progressing Ideas and Practices to Make the World a Better Place
Introduction
Influences and Motivations: Activist, Learner, and Collaborator
Key Contributions: Clear Leadership, Dialogic OD, and More
Parallel Learning Structures
Clear Leadership
Appreciative Inquiry
Dialogic OD
Generative Change
New Insights: Learning with Gervase Bushe
Style and Approach
Legacies and Unfinished Business: Many Seeds Sown and Flourishing
Conclusion
References
Further Reading
21 Caldwell, Raymond: Agency and Change in Organizational Theory
Introduction
Influences and Motivations: New Beginnings
Key Contributions: Agency and Change
Phase 1: Agency and Change in Organizations
Phase 2: Thinking Agency as Practice
Phase 3: Change as Process
Key Insights: Reflecting upon Agency and Change
Legacies and Unfinished Business: A Process-in-Practice Perspective
References
Selected References
Agency and Change
Secondary Sources
HR Research
Secondary Sources
Weber Scholarship
Secondary Sources
Further Reading
22 Cameron, Kim: Changing the Study of Change - From Effectiveness to Positive Organizational Scholarship
Introduction
Early Influences: Lifelong Friends and Mentors
Key Contributions: The Evolution of Positive Organizational Scholarship
Organizational Effectiveness
Life Cycles, Decline and Downsizing
Culture and Paradox
Organizational Virtuousness
Positive Organizational Scholarship
New Insights: POS as a New Field of Study
A Lasting Legacy: Positive Organizational Scholarship
Conclusion
References
Further Reading
Influential Articles
Influential Books
23 Chin, Robert, and Kenneth D. Benne: Change Management Biography
Introduction
Influences and Motivations: Isolation Leads to Inspiration
Key Contributions and Insights: Strategies for Change
Human Relations Center
The Planning of Change
Strategies for Change
Empirical-Rational Strategy
Power Coercion
Normative-Reeducative Strategy
New Insights: Continuing on Their Own Path
Legacies and Unfinished Business: Quite Elusive Men
References
Further Reading
24 Coch, Lester, and John R. P. French Jr.: Overcoming Resistance to Change
Introduction
Influences and Motivations
Kurt Lewin
The Problem Setting: Harwood Manufacturing
The Background to the Action Research
The Experimental Data
Key Contributions
Resistance to Change
Employee Participation
New Insights
Legacies and Unfinished Business
References
Further Reading
25 Coghlan, David: The World of the Scholar Practitioner and Practical Knowing
Introduction
Influences and Motivations: Inquiry as a Way of Being
Organization Development
Action Research and First-Person Inquiry
Key Contributions: Advancing Organization Development Theory and Practice
Concepts and Philosophy
Interlevel Dynamics
Insider Action Research
Encyclopedia of Action Research
Editorship and Heritage
New Insights: Articulating the Conceptual Underpinnings for Action Research
Legacy and Unfinished Business: Toward a Philosophy for OD
Conclusion
References
Further Reading
26 Cooperrider, David L.: The Articulator of Appreciative Inquiry
Introduction
Influences and Motivation: Family Roots and Seminal Teachers
His Family Roots: A Combination of Head and Heart
The Influence of Suresh Srivastva
Key Contributions and Insights: Appreciative Inquiry, Egalitarian Theory, and Social Innovation
Egalitarian Theory
Appreciative Inquiry: The Surprising Power of Questions
New Insights: A Positive Revolution in Change
Legacies and Unfinished Business: Applying Positive Psychology to Social-Organizational Change Processes
References
Further Reading
Book Series Editorships & Journal Editorships
Books Published
27 Culbert, Samuel: The Magician´s Work on Organization Change
Introduction
General Points
Influences and Motivations: Engineer Clinician Activist
Key Contributions: Mid-level Theoretical Frameworks
Methodological
Specific Findings
The Organization Trap and How to Get Out of It (1974)
The Invisible War: The Pursuit of Self-Interests at Work (1980) and Radical Management: Power, Politics, and the Pursuit of Tr...
Mind-Set Management: The Heart of Leadership (1996)
Don´t Kill the Bosses! Escaping the Hierarchy Trap (2001), with Coauthor
Beyond Bullsh*t: Straight-Talk at Work (2008a)
Get Rid of the Performance Review! How Companies Can Stop Intimidating, Start Managing and Focus on Getting Results (2010) wit...
New Insights: How Work Culture Corrupts Good Intentions
Legacies and Unfinished Business: Demystifying Pretense
Conclusion
References
Further Reading
28 Cummings, Tom: A Passion for People and Learning
Introduction
Influences and Motivations
Key Contributions and New Insights
Legacies and Unfinished Business: Looking Forward
References
29 Czarniawska, Barbara: Organizational Change - Fashions, Institutions, and Translations
Introduction
Influences and Motivations: Her Mother´s Daughter
Key Contributions: Change by Translations
Institutional Theory
Imitations and Fashions
Translations
Unexpected Consequences
Action Nets
New Insights: Processual Methodologies
Organizational Ethnographies
Narrative Stance
Shadowing
Legacies and Unfinished Business: Unusual Study Object
References
Further Reading
30 Dannemiller, Kathleen D.: Unleashing the Magic in Organizations
Introduction
Influences and Motivations: There Is Nothing More Practical than a Good Theory
Key Contributions: The Wisdom of Whole-Scale Change (Meaning Getting to One Brain and One Heart as a Metaphor for System Align...
The Whole-Scale Guiding Principles
Principles of the Whole-Scale Approach
Principles of Whole-Scale Design
Kathie Was About Democracy in the Workplace
Kathie Was About Excellence
Kathie Built Lasting Relationships
Kathie Empowered Others
Kathie Believed in the Worth of the Individual
Kathie Believed That the Wisdom Is in the People in the Organization
New Insights: Moving Change Thinking from Event to Journey
Moving from Event to Journey/Roadmaps
Legacies and Unfinished Business: Standing on the Shoulders of Giants
System: Transformation Connects All Things Within and Around the System
Purpose: The Transformation Is Clearly Purposeful
Journey: The Transformation Is a Dynamic Journey
Theory: Transformation Is Guided by Theory
Values: Transformation Is Shaped by Values
The Practices that Live On
Faster
Deeper
Simultaneity
Synchronicity
Critical Mass
Self-Sufficiency
The Final Years of Kathie´s Work
Implications for the Future: Placed in the Previous Section?
Conclusion: Kathie´s Legacy Spans the Globe
References
Further Reading
31 Dawson, Patrick: Organizational Change as a Nonlinear, Ongoing, Dynamic Process
Introduction
Influences and Motivations: An Historical Overview
Major Contributions to the Field
Key Contributions: A Processual Approach to Organizational Change
New Insights: Studying Lived Experiences in Changing Organizations
Legacies and Unfinished Business: Time to Think Again
References
Further Reading
32 Denison, Daniel R.: Corporate Culture Teacher, Scholar, and Consultant
Introduction
Influences and Motivations: From Multidisciplinary Roots to Scholar-Practitioner
Key Contributions: Bringing Culture to the Bottom Line
New Insights: Perspectives on Culture Change
Legacies and Unfinished Business: An Empirical Foundation for Culture Intervention
Conclusion
References
Further Reading
33 Dooley, Kevin J.: Complexity - Simple and Useful
Introduction
Influences and Motivations: Spanning Boundaries
Key Contributions: Inductive Research
The Age of Complexity
It Is About Time
It Is About Quality
It Is About Systems
New Insights: Making Complexity Useful
Self-Organizing
Multiple Paths to the Same End
Multiple Scales at the Same Time
Patterned, Not Homogeneous
Surprising, but Recognizable
Simultaneous Loose/Tight Control
Legacy and Unfinished Business: A Network About Networks
Conclusion
References
Further Reading
34 Dunphy, Dexter: Pushing the Boundaries of Change
Introduction
Influences and Motivations: Defining an Intellectual Agenda
Key Contributions: Developing Contingency Theories of Change
New Insights: Aligning Theory and Practice
Legacies and Unfinished Business: The Way Forward
Conclusion
References
Further Reading
35 Emery, Fred: The Ideal Seeker
Introduction
Influences and Motivations: Following Thin Red Threads
Key Contributions: Restoring the Decency and Dignity of Work
Systems and Alienation
Homonomy Versus Alienation
Ideal-Seeking Systems
Socio-Ecological Learning
New Insights: A Science of Change
Legacies: Learning to be Purposeful
Conclusion
References
Further Reading
36 Follett, Mary Parker: Change in the Paradigm of Integration
Introduction
Influences and Motivations: From Quakerism to a Strong Interest for Management as a Profession
Family Context, Cultural and Religious Influences
First Intellectual Influences and Early Work
Mary Parker Follett, Social Entrepreneur
Philosophical Influences and Interest in Management as a Profession
Key Contributions: Change in the Paradigm of Integrating
Social Process as the Process of Integrating
Unifying
Differing and Constructive Conflict
Social Interactions as Co-influencing Dynamics
Circular Response
The Group Process
Leading Change as the Process of Integrating
``Power-with´´ and Social Control
Change Under the Law of the Situation
Leadership as Integrating
New Insights: Looking Backward to See the Path Forward
Mediation and Conflict
Humans as Change Agents: The Leadership Example of James E. Webb, NASA
Legacies and Unfinished Business: Mary Parker Follett: A Prophetic Legacy
Mary Parker Follett: Unfinished Business
Conclusion
References
Further Reading
37 Ford, Jeffrey, and the Seemingly Invisible Made Obvious: Pushing Change Scholars and Practitioners to Rethink Taken-for-Gra...
Introduction
Influences and Motivations: Classical Training Meets the Perspective of Laurie Ford
Key Contributions: Change Logics, Conversations, and Resistance
Logics of Change
Role of Conversations in Producing Intentional Change
Resistance to Change
New Insights: Leadership Is Not Enough
Legacies and Unfinished Business: Conversations Matter
References
Further Reading
38 Galbraith, Jay R.: Master of Organization Design - Recognizing Patterns from Living, Breathing Organizations
Introduction
Influences and Motivations: Clients Pushing the Envelope
Key Contributions: Practical, Useful Prescriptions for Change
Information-Processing Theory
Equifinality
Organization Design as a Prescriptive Field
The Star Model
Strategy Implementation
Lateral Organization Processes
The Front-Back Organization
Customer-Centric Organization and Strategy Locator
New Insights: Change Management and the Star Model Applied to a Multitude of Organizations
Legacies and Unfinished Business: Information Processing Meets Big Data
Conclusion
References
Further Reading
39 Golembiewski, Robert T.: Wit, Wisdom, and Exacting Standards
Introduction
Influences and Motivations: A Multifaceted Mind
Key Contributions: A Prolific Scholar
Organization Development: Ideas, Issues, and Intervention
The Metropolitan Atlanta Rapid Transit Authority (MARTA)
Burnout and Stress
New Insights: Novel Ways of Looking at Stress and Change
Legacies and Unfinished Business: The Rigor-Relevance Quagmire
References
Further Reading
40 Greiner, Larry E.: Actionable Knowledge in Action
Introduction
Influences and Motivations: The Theory and Practice Interface
Key Contributions: Extending Our Insight into Strategic Change
Organizational Evolution and Revolution
Intervention Through Consulting
Organization Development and Power
New Insights: ``Eve and Rev´´ in New Contexts
Dynamic Strategy
Legacies and Unfinished Business: Looking at Processes in New Organizational Forms
Conclusion
References
Further Reading
41 Gustavsen, Björn: Democratic Dialogue and Development
Introduction
Influences and Motivations: Democratic Dialogue
Protection and Participation
The View from Scandinavia
Understanding Gustavsen
Action Research and Organizational Change
Development
Development Coalitions
Dialogue and Development
Regional Development Coalitions
The Dialogue Conference
Influence
Diffusion
Key Contributions: Concept-Driven Development
New Insights: Development Coalitions
Legacy and Unfinished Business: Enabling Processes of Change
Succession Planning
A New Project
Conclusion
References
Further Reading
42 Hatchuel, Armand, and the Refoundation of Management Research: Design Theory and the Epistemology of Collective Action
Introduction
Influences and Motivations: Beyond Management as Optimization (Capturing the Hidden Trajectories of Rationalization Waves Thro...
Key Contributions: Integrating Organizational and Technical Changes: Expandable Rationality and Generative Collective Action
Organization and Knowledge as Interrelated Dynamics: Multiple Forms of Expertise and ``Prescribing Relationships´´
Beyond Bounded Rationality and Decision Theory: Expandable Rationality and a New Design Theory (C-K Theory)
New Foundations for a Theory of Collective Action: The Knowledge/Relationships Axiomatic
New Insights: Management Science as a Basic Science
Legacies and Ongoing Progams
A Post-Decisional Paradigm of Collective Action
A Theory of the Firm as a Locus of Collective Creation
Conclusion
References
Further Reading
43 Heracleous, Loizos: Uncovering the Underlying Processes of Change
Influences and Motivations: Philosophy, Sociology, and Organization Theory
Key Contributions: Organization Change, Discourse Theory, and Strategy Implementation
New Insights: Underlying Processes of Organization Change
Legacies and Unfinished Business: Understanding the Complexities and Subtleties of Organizational Life
References
Further Reading
44 Huy, Quy N.: Strategy Execution and Emotions
Introduction
Influences and Motivations: Financial Guru Meets Henry Mintzberg
Key Contributions: Emotions and Strategy Execution
Emotional Capability, Emotional Intelligence, and Radical Change (1999)
Emotional Balancing (2002)
Emotional Aperture (2009) and a Validation Measure (2016)
How Middle Managers´ Group-Focus Emotions Influence Strategy Implementation (2011)
From Support to Mutiny (2014)
Distributed Attention and Shared Emotions in the Innovation Process (2016)
In Sum: Connecting Micro Emotion with Macro Strategy Execution
New Insights: From Emotions to Emerging Economies and Digitalization
Legacies and Unfinished Business: Practical Impact and New Change Contexts
Conclusion
References
Further Reading
Strategy Execution More Generally
45 Jamieson, David W.: Innovating and Integrating Theory and Practice Across the Field of Organizational Development
Introduction: On Becoming an Effective Leader
The Early Years: On Becoming an Effective Leader
Influences and Motivations: Becoming a Scholar and Practitioner
The Early Years: Integrating Theory and Practice
A Foot in Two Worlds
Becoming a Scholar-Practitioner
The Middle Years: ``Use of Self´´ and Other Practical Wisdom
Use of Self as a Core Competency
Deepening Understanding of Use of Self
Us, Others, and Context in the Mastery of Use of Self
Later Years: Enacting Values in the Field of OD and Other Practice Wisdom
Navigating Organizational Change in a Complex World
Interdisciplinary Connections
Legacies and Unfinished Business
Innovating Across the Field of Change
Creating Connections Across the field
New Insights: The Influence of an Integrated Scholar-Practitioner
Conclusion
Appendix A
Appendix B
References
Further Reading
46 Jamison, Kaleel: Being Big in the World
Influences and Motivations: Courage and Grace
Key Contributions: Powerful Connections
Action Research
Model of Transactional Analysis
Sexism in the Workplace
Straight Talk
The Nibble Theory and the Kernel of Power
New Insights: Sharing Knowledge as the Key to Growth
Legacies and Unfinished Business: Be Big
Conclusion
References
Further Reading
47 Janoff, Sandra: Enabling Whole System Change in Organizations and Communities Around the World
Introduction
Influences and Motivations
Experiencing Systems
Structure Influences Behavior
Research on the Impact of Structure on How Men and Women Make Moral Decisions
Bringing Social Psychology into Organizational Development
Groups Develop More Capacity When They Integrate Differences
Collaborating with Marv Weisbord and Developing Future Search Together
Key Contributions
Future Search
Future Search Reaches Across the Globe
The Future Search Network
New Insights: The Essence of Good Facilitation and Leadership
The Role of the Facilitator: Don´t Just Do Something, Stand There!
The Role of the Leader: Lead More, Control Less
Legacies and Unfinished Business
Professional and Personal
Keeping it Real
Conclusion
References
Further Reading
48 Jaques, Elliott: Father Time and Requisite Organizations
Introduction
Influences and Motivation: Cross-Discipline Training and Practice
Key Contributions: Tavistock Institute of Human Relations, Midlife Crisis, Stratified Social Systems
Adult Development: Midlife Crisis and Developmental Approach to Organizational Development
Tavistock Institute of Human Relations: Innovation through Interdisciplinary Discovery
Organizational Design: Work Levels and Felt Fair Pay
Socio-Technical Perspective
Social Systems: Stratified Systems Theory and Requisite Organization
Father Time: Conceptualization of Two-Dimensional Time and Time Horizons for Requisite Organizations
Brunel Research Institute and Beyond: Social Consultancy and Engagement in Organizational Settings
New Insights: Cross-Level Cognitive Capacity and Transdisciplinary Concepts
Legacies and Unfinished Business: Bridging Work to the Complexity Perspective
The Global Organization Design Society
Conclusion
Further Reading
49 Kanter, Rosabeth Moss: A Kaleidoscopic Vision of Change
Introduction: Hedgehogs, Foxes, and Kaleidoscopes
Influences and Motivations: Be More Than Yourself
Key Contributions: A Skeleton Key
People
Organizations
Communities
New Insights: A Grammar of Change for Leaders
Change Projects
Alliances
Mergers and Acquisitions
Turnarounds
Systemic Transformation
Social Change
Conclusion: Kanter´s Critical Utopianism
References
Further Reading
50 Katz, Judith H., and Her Legacy: Organizational Change and Justice
Introduction
Influences and Motivations: Beyond Individual Awareness
Key Contributions: Racism as a White Problem: White People´s Role in Systemic Change
New Insights: Developing Breakthrough Models and Practical Systemic Interventions
Legacies and Unfinished Business: Systemic Oppression Remains Deep - Much to Do to Transform Society, Organizations and Indivi...
Conclusion: OD Has Come a Long Way, There Is a Long Way to Go
References
Further Reading
51 Kets de Vries, Manfred F. R.: Playing the Morosoph
Introduction
Influences and Motivations: The Vicissitudes of War and Clues from Freud
The Morosoph: A Fairy Tale
Curriculum Vitae
Bringing the ``Right Side of the Brain´´ Back into Organizations
Key Contributions and Insights: The Clinical Paradigm and What People Really Care About
The Clinical Paradigm and the Real World of Work
Universal Motivational Drivers
Clinical Approaches to Leadership Development
New Insights: Exploring the Rationale Beneath the Irrational
Group Coaching and Psychodynamic-Systemic Feedback Surveys
Legacies and Unfinished Business: Creating Authentizotic Organizations
Conclusion: What Next?
References
Further Reading
52 Kotter, John: A Pragmatic Observer of Managers´ Life Worlds
Introduction
Influences and Motivations: Experiencing Leadership as an Undergraduate
Key Contributions: What Managers Actually Do
Early Career: The General Managers
Mid-Career: Leading Change
Later Career: Accelerate
New Insights: Pursuing Excellence, Not Convention
Legacies and Unfinished Business: Leaders Listening to Those They Lead
References
John Kotter Articles
John Kotter Books
Other References
Further Reading
John Kotter Case Studies
John Kotter Articles
John Kotter Books
53 Lawler, III, Edward Emmet: Scholar, Change Agent, Sports Fanatic, and a Hell of a Nice Guy
Introduction
Influences and Motivations: Institutions and Colleagues
University of California-Berkeley (1960-1964)
Yale Administrative Science Department (1964-1972)
The University of Michigan´s Institute for Social Research (1972-1980)
The Center for Effective Organizations (1978 Through Present)
Key Contributions: A Relentless Pursuit of Research Usefulness
Systemic and Multilevel Treatment of Organizational Practices Leading to Organizational Effectiveness
Definitional Work on Research Usefulness
Methodology for Learning from Organizations That Are Purposefully Transforming Themselves
Designing a Research Center to Conduct Useful Research
Insights: Reframing Prevailing Frameworks
Motivation, Satisfaction, and Performance
Integrative Scholarship
Criticality of Connection to Practice
Built to Change
Individualization
Ed Lawler´s Pervasive and Deep Legacy
Unfinished Business
References
Further Reading
54 Lawrence, Paul R.: A Career of Rigor, Relevance, and Passion
Introduction
Influences and Motivations: A Life of Research, Teaching, and Institution Building
Key Contributions and Insights: The Emergence of Contingency Theory and Beyond
Legacy and Unfinished Business: The Continued Evolution of Organizational Behavior
Conclusion
References
Further Reading
55 Levinson, Harry: Present at the Creation
Introduction
Influences and Motivations: From Tailor´s Son to Organizational Transformer
Levinson´s Key Contributions to OD: Major Themes
Translator and Theory Builder
Organizational Diagnosis
Role of Unconscious Processes in Behavior and in Organizational Consulting
New Insights
Legacies and Unfinished Business: What Was Permanent and What Needs Work
Conclusion
Further Reading
References
56 Lewin, Kurt (1890-1947): The Practical Theorist
Introduction
Influences and Motivations: From Gestalt Psychology to Democratic Participation
Key Contributions: The Emergence of Planned Change
New Insights: The Nature of Change
Legacies and Unfinished Business: The Challenge of Change
References
Further Reading
57 Lewis, Marianne W.: Paradoxes of Change and Changing Through Paradox
Introduction
Influences and Motivations: The Value of Multiple Lenses
Key Contributions: A Theory of Paradox
Defining Paradox
Typology of Paradoxes
Paradox Dynamics
Managing Paradox
New Insights: How They Spur Research
Microfoundational Approaches to Paradoxes
A Systemic Understanding of Organizing and Unintended Consequences
Methods for Studying Paradox
Legacies and Unfinished Business: Now What?
References
Further Reading
58 Lippitt, Ronald: The Master of Planned Change
Introduction
Influences and Motivations: From Scout Master to Change Master
Key Contributions: Utilizing Research to Change Groups, Organizations, and Society
Group Dynamics
Planned Change
The Process of Planned Change
The Role of the Change Agent
Utilization of Research to Change Social Practice
New Insights: Images of Potentiality
Legacies and Unfinished Business: To Better Human Life Through Social Science
References
Further Reading
59 Lorsch, Jay W.: The Academic Who Changed the Corporate Board Room
Introduction
Influences and Motivations: Harvard and His Colleagues
Key Contributions: Organization Development
New Insights: Boards of Directors
Unfinished Business: Organizations Are Not People
References
Further Reading
60 Marshak, Robert J.: Challenging Traditional Thinking About Organizational Change
Introduction
Influences and Motivations: Diverse Experiences Nurture Intellectual Curiosity
Military Intelligence: Special Agent Assigned to Korea
Influences from American University and the NTL Institute
Early Work Experiences
Influence of Works in Classical Organization Theory and OD
Influences from Organizational Discourse
Key Contributions: Continuously Challenging Traditional OD Thinking
Contrasting Lewinian, Western with Confucian, Eastern Perspectives of Change
Creating a Framework for Analyzing the Hidden Dimensions of Change: The Covert Processes Model
Focusing on Language, Symbolism, and Metaphors of Change
Conceptualizing and Describing a New Form of Organization Development: Dialogic OD
Contribution as a Leader, Educator, and Practitioner in the Field of OD
New Insights: Influencing Theory and Practice
Impact of Marshak´s Thinking, Teaching, and Mentoring on This Author
New Insights and Contributions to OD and Change Theory and Practice
Legacies and Unfinished Business: Advancing the Dialogic Mindset
Legacies for Scholars and Practitioners
Unfinished Business: Creating Theory and Practice for Dialogic OD
Conclusion
References
Further Reading
Classic Articles: Lewinian, Western with Confucian, Eastern Perspectives of Change
Presenting a Framework for Analyzing the Hidden Dimensions of Changes: The Covert Processes Model
Focusing on Language, Symbolism, and Metaphors of Change
Conceptualizing and Describing a New Form of Organization Development: Dialogic OD
Writings for Practitioners in the Field of OD
61 Marsick, Victoria, and Karen Watkins: A 30-Year Collaboration, Learning in the Workplace
Introduction
Influences and Motivations: Marsick and Watson´s Development as Scholars
Victoria Marsick´s Career
Karen Watkin´s Career
Launching a 30-Year Collaboration
Key Contributions: Informal and Incidental Learning and the Learning Organization
Informal and Incidental Learning
Informal and Incidental Learning Origins and Model
The Learning Organization
Bridging Theory and Practice
New Insights: Continuous Development of Conceptual Models
Holistic View on Divergence and Convergence of the Two Models
How the Thinkers Impacted Our Work and Why We Want to Write a Chapter
Legacies and Unfinished Business: Impact on Theory and Practice
Impact on Theory and Practice
Conclusion
References
Further Reading
62 Mayo, Elton: The Fruitful Legacy of an Intellectual Explorer
Introduction
Mayo´s Beginnings in Australia and England: Personal and Professional Development in Multiple Disciplines
Establishing Himself in America: Research, Presentations, and Connections
Mayo´s Key Research: The Hawthorne Studies
Phase One - The Relay Assembly Room
Phase Two - The Interview Program
Elton Mayo´s Key Contributions to Organization Studies: Field Research, Openness to New Discoveries, Interdisciplinary Teams, ...
Mayo´s Unfinished Business: Education for Responsible Living
Conclusion
References
Further Reading
63 McGregor, Douglas: His Human Side
Introduction
Influences and Motivations: Culminating Life Experiences
Key Contributions: Translating for the ``Human Side´´
Influence on the First Generation of OD Scholars
New Insights: Illustrating McGregor´s Impact
Unfinished Business: McGregor´s Legacy
Conclusion
References
Further Reading
64 Miller, Eric J.: Practicing Scholar in Action
Introducing Eric J. Miller
Influences and Motivations: Anthropologist in Industry
Key Contributions: Organization Theory and Systems Psychoanalysis
1958-1969: Organization Theory and Work Organization Design
1970-1979: Action Research
1980-1989: Systems Change and Societal Analysis
1990-2002: Group Relations and Experiential Learning
New Insights: Both Macro- and Micro-collaboratively
Legacies and Unfinished Business: Accessible and Normal Integration
Integration of Applied Social Science
Writing and Publishing Action Research
Differentiation and Integration of Consultancy Methodologies
Conclusion
References
Further Reading
65 Miller, Frederick A.: Leveraging Inclusion as a Breakthrough Organizational Development Strategy
Introduction
Influences and Motivations: The Civil Rights Movement and OD - Aligning Personal and Professional Values
Learning from Great Black Thinkers and Activists
Becoming an Organizational Change Agent
NTL, Kaleel Jamison, and Other OD Pioneers
Partnership with Judith H. Katz
Key Contributions: Inclusion as a Strategy to Achieve Higher Organizational Performance
A New Definition of Inclusion
The Inclusion Breakthrough Cycle and Methodology for Strategic Culture Change
Pockets of Readiness Strategy
Learning Partners
Peer-to-Peer Leadership
Four Corners Breakthrough Model
Conscious Actions for Inclusion
New Insights: Client-Focused Models and Tools Grounded in Multiple Change Ideologies
New Language Supports New Mind-Sets and Behaviors
Informed by Chaos Theory
Presence Consulting
Legacies and Unfinished Business: Creating a New ``We´´ in Society and Organizations
Artificial Intelligence
Conclusion
References
Further Reading
66 Mirvis, Philip: Fusing Radical Humanism and Organizational Spirituality in a Boundaryless Career
Introduction
Influences and Motivations: Artful Creative Rebellion
Key Contributions: The Transformation of Consciousness in Large Systems
New Insights: Synergistic Integration of Divergent Modalities
Personal Reflections
Legacies and Unfinished Business: Transcending Polarities in a Boundaryless Career
Conclusion
References
Further Reading
Organization Change
Mergers and Acquisitions
Workforce and Workplace
Leadership Development and Consciousness Raising
Role of Business in Society
Issues in Scholarship and Practice
67 Mohrman, Susan Albers: Scholar and Agent of Effective and Meaningful Organizations
Introduction
Influences and Motivations: The Quest for Meaningful and Effective Organizations
Key Contributions: Building Meaningful and Effective Organizations Through Research, Theory Development, and Application
New Insights: New Forms of Organizing and New Roles for Change Agents
Legacy and Unfinished Business: Harnessing the Integration of Theory and Practice for Future Good
References
Further Reading
68 Nadler, David: A Life of Congruence
Introduction
Influences and Motivations: Shaping Forces
Key Contributions: The Scholar-Practitioner in Action
Contributions to Practice
New Insights: Disruptive Change
Legacies and Work Left Unfinished: Improving Boards
Conclusion
References
Further Reading
69 Neumann, Jean E.: The Consultant´s Consultant, Working Through Complexity in Organizational Development and Change
Introduction
Influences and Motivations: ``How Can Human and Social System Change?´´ Professional Evolution Between Epistemic Issues and Co...
Key Contributions: Integrating Conceptual and Practice Domain
Why People Do Not Participate in Organizational Change
The Cycle of Planned Change in Organizational Development
Conceptualizing Multiple Cycles
The Relevance of Integrating Psychodynamics and Organizational Theory in the Early Stages of the Consultancy Work
The Organizational Consultant as Scholarly Practitioner
New Insights: Consultancy as Scholarly Practice Through a Paradigmatic Shift
From a Top-Slice to a Whole System (Change) Approach
Global Configuration and Interrelation Among ``Facts´´ as a Tool for Consultants
``Differentiation Space´´: A Consultant´s Ability
Legacies and Unfinished Business: Advanced Organizational Consultancy
Conclusion
References
Further Reading
70 Noel Tichy: A Practitioner-Scholar and Educator Creating a Sustainable Change Framework
Introduction
Influences and Motivations: Teaching Others to Drive Change
Key Contributions: Creating, Developing, and Teaching Sustainable and Holistic Change
Creating Change
Developing Change
Teaching Sustainable and Holistic Change
New Insights: An Examination of Holistic Change, Criticism, Human Resource Development, and Behavioral Economics
Legacies and Unfinished Business: Making a More Just World, One Leader at a Time
Conclusion
References
Further Reading
71 Noumair, Debra A.: Understanding Organizational Life Beneath the Surface
Introduction
Influences and Motivations: Nontraditional Roots and Routes
Key Contributions: Dynamic, Systems Approaches to Organization Change and Development
Group Relations Theory and Application
The Integration of Group Relations and Organization Development
Systems Psychodynamic Frameworks for Organizational Consultation
Executive Education and Development
New Insights: Organizational Life Beneath the Surface
Legacies and Unfinished Business: Mapping the Unconscious Terrain
References
Further Reading
72 Oreg, Shaul: Disentangling the Complexity of Recipients´ Responses to Change
Introduction
Influences and Motivations: Personal Background and Research Companions
Key Contributions: Disentangling the Complexity of Recipients´ Responses to Organizational Change
Holistic Perspective of Individuals and Their Environment
Dispositional Resistance to Change
Conceptualizations of Reactions to Change
New Insights: Inspiring Others
Dispositional Resistance to Change
Holistic Approach
Conceptualization of Reactions to Change
Legacies and Unfinished Business: Future Steps and Research Trajectories
Conclusion
References
Further Reading
73 Otto Scharmer and the Field of the Future: Integrating Science, Spirituality, and Profound Social Change
Introduction
Influences and Motivations: Otto´s Learning Journey
Spirit and Purpose
Sensing the Field
Letting Go
The Power of Intention
European Intellectual Roots of Theory U
Intellectual Influences in the USA
Key Contributions: Theory and Practice
The Paradigm Changer
A New Mode of Cognition and Learning
Integration of European Phenomenology
Integration Across Systems
Tools and Practices for Transformation
New Insights from Theory U: From Presencing to Absencing
Legacies and Unfinished Business: Activating a Global Platform for Healing the Whole
Conclusion: Fulfilling Our Generational and Spiritual Imperatives
References
Further Reading
74 Pasmore, William A.: Navigating Between Academy and Industry - Designing and Leading Change
Introduction
Influences and Motivations: Collaboration as the Source of Learning and Change
Key Contributions: Sociotechnical Systems and Beyond
Emerging New Insights
Legacies and Unfinished Business
Proudest Moments as a Scholarly-Practitioner
References
Further Reading
75 Pava, Calvin: Sociotechnical Systems Design for the ``Digital Coal Mines´´
Introduction
Calvin Harmon Peter Pava´s Story
Pava´s Key Contributions to Change Theory
Fundamental Shift in the Nature of Work
Deliberation Analysis and the Design of Nonroutine Knowledge Work Systems
Pava´s Research Program
1980´s: Pava´s Contemporaries on Nonroutine Work Systems
1990´s to the Present: From Variances to Knowledge Barriers
From Episodic STS Design and Change to Continuous STS Designing and Change
Scaling Deliberation Design: From Teams to Organizations to Networks and Ecosystems
Addressing the New Technological Imperative in the ``Digital Coal Mines´´
Summary Thoughts
References
Selected Resources by Calvin Pava
76 Petrella, Anthony A.: A Life Well Lived (1935-2018)
Introduction
Influences and Motivations: Sojourns Back in Time
Tony Petrella as a Young Man
Establishing Work in the Early Years
Putting a Stake in the Ground
Tony as Leader-Practitioner
Passing the Torch
Key Contributions
Pulling Figure from Ground: An Osprey´s View of the Territory
A Personal Reflection Back in Time
Available Published Works of Tony Petrella
References
77 Pettigrew, Andrew M.: A Groundbreaking Process Scholar
Introduction
Influences and Motivations: Close Scrutiny of Real Problems
Key Contributions: Contextuality in Process Courses and Outcomes
New Insights: Generality in the Specifics
Legacies and Unfinished Business: Change Beyond the Confines of the Organization
References
Further Reading
78 Pondy, Lou: Mentor of My Mentor
Introduction
Influences and Motivations: Becoming a Social Scientist of Organizations
Key Contributions: Leaving an Insignificant Amount of Variance Unexplained
Conflict
Systems Theory and Conceptual Clarity
Symbolism
New Insights: Working Our Way Through the Unknown
Legacies and Unfinished Business: Scholarship with Humility and Purpose
Conclusion
References
Further Reading
79 Poole, Marshall Scott: Understanding Processes of Organizational Change Through His Work
Introduction
Influences and Motivations
Early Years
Multiple Sequence Models of Group Decision-Making
Adaptive Structuration Theory
Metatheoretical Accounts of the Processes of Innovation and Change
Key Contributions
Conceptualizing Organizing as a Process of Continuous Change
Processes Are Driven by Generative Mechanisms
Methods for Studying Organizational Change Processes
The Role of Technology in the Process of Change
New Insights
Legacies and Unfinished Business
Identifying Basic Structural Forms
Create More Opportunities for Action
Articulate Multiple Possibilities
Conclusion
References
Further Reading
80 Preston, Joanne C.: Integrating Disciplines, Expanding Paradigms
Introduction
Influences and Motivation: Early Challenge to Excellence
Key Contributions: International Change, Organizational Innovation, ODC Education, and Academic Journal Editor
Brought New Sensitivity to International ODC
South Africa
Poland
Kenya
Designed New Models of ODC Education
Adding Global Focus: Expanding the Pepperdine MSOD, Constructing the EDDOC
Designing a New ODC Model for Working Adults: Colorado Technical University (CTU)
Founding Sustainable Organizations on ODC
The Organization Change Alliance (OCA)
Bed and Breakfasts of New Orleans, Louisiana (BBNOLA)
International Society for Organization Development and Change (ISODC)
Stars of Oceania and the Global Breadfruit Heritage Council
Editor of the Organization Development Journal
New Insights: Learning by Doing
Superordinate Goals: Alleviating Hostile Situation in Large South African Groups
Cultural Change Democracy: Visioning Possibilities in South Africa
Creating Sustainable Organizational Structures
Dublin ISODC Conference Intervention: October 2018
New Models and Applications for ODC Education: Preston´s Mark on Theory and Practice
Cabrini University
Sun Yat-Sen University and Assumption University
Legacies and Unfinished Business: Models and Footprints
Legacies: Potential Model for Transformational Change - South Africa
Unfinished Business: Using Social Media in Traditional OD Practice and Education
Conclusion
References
Further Reading
81 Quinn, Robert E.: The Paradoxical Mind that Inspires Positive Change
Introduction
Influences and Motivations: A Man on a Misson
Key Contributions: Organizational Change, Leadership, and Beyond
Contribution 1: The Competing Values Framework (CVF) and the Paradoxical Perspective
Contribution 2: Deep Change, Self-Empowerment, and Moral Power
Contribution 3: The Fundamental State of Leadership
New Insights: Positive Organizational Scholarship
Quinn´s Legacy: As a Thought Leader on Inspiring Positive Change
Unfinished Business
Conclusion
References
Further Reading
82 Revans, Reginald: The Pioneer of Action Learning
Introduction
Influences and Motivations: Understanding the Difference Between Cleverness and Wisdom
Key Contributions: Putting Learning at the Heart of Managing Change
Action
Learning
The Principle of Insufficient Mandate
Problems Not Puzzles
The Risk Imperative
Questioning
Sets
The Ambiguity of Facilitation
New Insights: Against Facilitation for Autonomous Learning
Legacies and Unfinished Business: A Rich Heritage of Ideas and Provocations
Virtual Action Learning (VAL)
Critical Action Learning (CAL)
The Wicked Problems of Leadership
Unlearning
The Innovation Paradox
References
Further Reading
83 Rice, Albert Kenneth: Forgotten Giant, Shaper of a Field
Introduction
A.K. Rice: Shepherd of an Institute and Its Emerging Fields
Influences and Motivations: The Scholarly Practitioner
Key Contributions: Socio-Technical Systems Psychodynamics
Translating Bion: Postwar Reconstruction and Innovations in Industrial Work Organizations
Glacier: Productivity and Social Organization
Ahmedabad: Enterprise and Its Environment (Management Organization)
Leicester: Group Relations Conferences and STSP
Creating a New Practical System Theory for Organizations (and Societies)
Legacies and Scholarly Connections
Tavistock Institute of Human Relations (TIHR) as Major Legacy
Action Research Prototyping Socio-Technical Systems Psychodynamics as Major Legacy
Learning for Leadership Through Group Relations as a Major Legacy
References
Further Reading
84 Roethlisberger, Fritz J.: A Curious Scholar Who Discovered Human Relations
Introduction and Motivations
The Early Years
The Hawthorne Studies
Valuable Insights from the Hawthorne Studies
Critique of the Hawthorne Studies
The Work After Hawthorne
The Main Contribution of Roethlisberger´s Work
Questions Left Unanswered
References
Further Reading
85 Rosile, Grace Ann: Horse Sense at Work
Introduction
Influences and Motivations
Key Contributions
Horse Sense at Work
Tribal Wisdom for Business Ethics
Ensemble Leadership
New Insights
Legacies
References
Further Reading
86 Savall, Henri: Connecting the Dots Between Organization Development and Economic Performance
Introduction
Influences and Motivation: A Multidisciplinary Background
Education Background
Creation and Development of the ISEOR Research Center
Milestones in the ISEOR Research Center Development
Key Contributions: An Overarching Theory of Organizational Development
New Insights: An Innovative Approach to Organizational Metamorphosis
Legacies and Unfinished Business: A Need for Cooperation with Other International Research Centers
Conclusion
References
Further Reading
87 Schein, Edgar H.: The Scholar-Practitioner as Clinical Researcher
Introduction
Influences and Motivations: Institutions and Mentors
Key Contributions: Organizational Culture, Helping, Clinical Inquiry/Research, Career Dynamics, Organizational Change, and Sch...
New Insights: Humble Inquiry
Legacy and Unfinished Business: Clinical Inquiry/Research
Conclusions
References
Further Reading
88 Schön, Donald: Learning and Change in His Work - Reflection on Theory and Theory on Reflection
Introduction
Influences and Motivations: Philosophy, Practice and Music
Key Contributions: Change, Action, Learning and Reflection
New Insights: Many Divergent Perspectives on Schön´s Work
Legacies and Unfinished Business: Schön´s Ongoing Impact on Practice and Reflection
Further Reading
References
89 Seashore, Edith Whitfield, and Her Contribution to the Field of Organization Development: Theory in Action
Influences and Motivations: Carving Out Space for Women and Diversity in OD
Consciousness Raising and Empowering Women to Act
Key Contributions: Diversity, Inclusion, the Use of Self, and the Choice Awareness Matrix
Diversity and Inclusion Are an Essential Part of Organization Change and Development
Use of Self and the Choice Matrix
New Insights: Theory in Action
Seashore´s Legacy: Influencing the Training of OD Practitioners
A Model for Navigating a Career and a Family
In Summary: The Essential Edie Seashore
References
Further Reading
90 Senge, Peter: ``Everything That We Do Is About Shifting the Capability for Collective Action...´´
Introduction
Influences and Motivations: History, Engineering, and Consciousness
Key Contributions: Bringing Awareness-Based Systems Change into the World of Business
Conceptual
Practical
Role Modeling
New Insights: Change and Learning Are Inseparable
Legacies and Unfinished Business: Awareness-Based Change Toward a Sustainable World
Perspectives on Peter Senge´s Legacy
Unfinished Business: Embedding Mindful Practices in Institutions
Why Has There Not Been More Change?
Awareness-Based Systems Change Takes Time
Conclusion
References
Further Reading
91 Shani, Abraham B. (Rami): A Journey from Action Research and Sociotechnical Systems to Collaborative Management Research an...
Introduction
Influences and Motivations: From Experimental Design to Lewinian Action Research
Key Contributions: Collaborative Management Research and Beyond
Advancements in Action Research Theory and Practice Through Establishment of the New Field of Collaborative Management Research
Parallel Learning Structure Theory and Expansion to Consideration of Diverse Learning Mechanisms Within the Field of Organizat...
The Evolution of Sociotechnical Systems (STS) Theory Toward Sustainable Work Systems and the Creation of New Organizational Ca...
New Insights: Knowledge and Skills Needed to Conduct Collaborative Management Research Programs
Legacies and Unfinished Business: Three Interrelated Areas of Organization Development Research
Conclusion
References
Further Reading
92 Smith, Wendy: Creating Momentum, Community, and Knowledge Around Paradox
Introduction
Influences and Motivations
Key Contributions
Dynamic Equilibrium Model of Paradox
Methodological Innovation
Building a Community of Paradox Researchers
New Insights
Legacies and Unfinished Business
Conclusion
References
Further Reading
93 Sorensen, Peter F.: Influences, Influencer, and Still Influencing
Influences: Education and Environment
Sorensen as Influencer Through Programs and Publications
PhD Program at Benedictine University
Publications: Power, Structure, and Technology
Influencing and Integrating Global Perspectives
Applying Appreciative Inquiry to Practice
New Insights: Involved Influencer
Experiential Learning
Doctoral Education for OD
Unfinished Business: Still Influencing and Unfinished
Global OD
Positive Change
Scholar Practitioner Programs
Further Reading
94 Stacey, Ralph: Taking Experience Seriously
Chapter on Ralph Stacey: Taking Experience Seriously
Introduction
Influences and Motivations: Thinking About the Game of Organizational Life
Joining the Academy
Complex Responsive Processes: The Movement of Thought
Ideas Which Contributed to the Publication of Complexity and Creativity
Complexity and Creativity: Principal Arguments
Key Contributions: The Radical Challenge to Systemic and Contingency Theories of Organization
New Insights: No Inside, No Outside, and the Paradox of Forming and Being Formed
Learning and Knowledge Creation: A Complex Responsive Processes Perspective
The Later Period: Deepening the Perspective of Complex Responsive Processes
Complexity and Organizational Reality
Legacies and Unfinished Business: Focusing on Experience
Conclusion
References
Further Reading
95 Tannenbaum, Robert: An Examined Life
Introduction
Influences and Motivations
Key Contributions to the Field of Organization Change
Humanistic Values
Individuals as the Source of Ideas, Energy and Change
Systems Thinking
Insights for the Field
Legacies and Unfinished Business
References
Further Reading
96 Taylor, Frederick Winslow: The First Change Agent, from Rule of Thumb to Scientific Management
Introduction
Influences and Sources of Motivation: What Drove Taylor´s Change Thinking?
Key Contributions: Taylor´s Impact on Change in Theory and Practice Through a Hands-On Approach
New Insights: What Can We Learn from Taylor Today?
Legacies and Unfinished Business: Landmarks and Room for Improvement
Conclusion
References
Further Reading
97 Tenkasi, Ramkrishnan (Ram) V.: Expanding and Bridging the Boundaries of Theory, Practice, and Method
Introduction
Influences and Motivations: Eastern, Western, and Dialectical Synthesis
Key Contributions: Perspective Making and Perspective Taking, Process Models of Theory-Practice Linkage, Scholar-Practitioner ...
New Insights: Ontology, Epistemology, and Praxis of Organization Development and Change
Legacies and Unfinished Business: Advancing the Ontology, Epistemology, and Praxis of Scholar-Practitioners of Organizational ...
References
Further Reading
98 Teresa M. Amabile: Innovative Scholar of Creativity and Work Environments
Introduction
Influences and Motivations: Science and People
Key Contributions: Methods and Models of Creativity, Inner Work Life, and Progress
New Insights: Changing the Lens
Legacies and Unfinished Business: New Frontiers in Creativity and Innovation
Conclusion
References
Further Reading
99 Thatchenkery, Tojo: Concept Champion, Engaged Educator, and Passionate Practitioner
Introduction
Influences and Motivations: Local Pathways to a Global World
Key Contributions: Appreciative Intelligence and Dynamic Workplaces
Elucidation of the Construct of Appreciative Intelligence
Extensions of Appreciative Inquiry to Knowledge Management, Sustainable Value, and Economic Development
Multiculturalism and Invisible Leadership
Pedagogic Innovation in the Institutionalized Fusion of Action Learning, Sensitivity Training, and Experiential Learning
Impactful Consulting Integrating Multiple Methods and Perspectives
New Insights: Unleashing Human Potential Through Appreciative Intelligence
Legacies and Unfinished Business: Multiple Tributaries, Unknown Destiny
Conclusion
References
Further Reading
100 Torbert, William Rockwell: Walk the Talk
Introduction
Influences and Motivations: Peace, Yale, and Action Research
Key Contributions: Collaborative Developmental Action Inquiry
New Insights: What I´ve Learned from Bill
Legacies and Unfinished Business: Continuing Bill´s Work
References
Further Reading
101 Trist, Eric: An American/North American View (The Second Coming)
Introduction
Influences and Motivations: Making the World a Better Place
Key Contributions: An Amazing Legacy
Each Person a Voice and the Ability to Influence
Open Systems and Systemic Thinking
Sociotechnical Systems
Action Research or Action Inquiry
Academic/Researcher/Practitioner
Labour Canada: Quality of Work Life Takes Hold
New Insights: Foreseeing the Future
Unfinished Business: A Legacy of Things to Think About
Conclusion
References
Further Reading
102 Tsoukas, Haridimos: Understanding Organizational Change via Philosophy and Complexity
Introduction
Influences and Motivations: The Process of Becoming
Key Contributions: Weaving Together Philosophy and Management
Process
Discourse
Performativity
Reflexive Agent
New Insights: Beyond Determinacy and Rationalism
Legacies and Unfinished Business: Different Language, Different World
Conclusion
References
Further Reading
103 Tushman, Michael L.: A Practice-Informed Explorer and Organizational Scholar with a Focus on Viable Organizations
Introduction
Early Influences and Motivations: A Quest for Relevant Work
Key Contributions: Taking a System´s and Co-Creation Approach to Developing Organization Theories, Models, and Frameworks
Innovation and Boundary Spanning Roles in Innovation Systems
Taking a (Information) Process Approach for Understanding and Designing Organizations
Congruence Model
Organizational Evolution: The Punctuated Equilibrium Model
Technological and Sustainable Change
Ambidextrous Organizations
New Insights: Gained and Further Developed in Dialogues with Colleagues, Doctoral Students, and Executives
Legacies and Unfinished Business: Continuing the Path of Co-Exploration, Exploitation, and Impact
Conclusion
References
Further Reading
104 Vaill, Peter B.: A Life in the Art of Managing and Leading Change
Introduction
Influences and Motivations: Learning From Founders
A Portrait of the Artist as a Young Man
Impressions of the Organization and How It Functions
The Makings of a Scholar-Practitioner
On the Frontiers: Early Years in the Fields of Management and Change
In the Trenches: Middle Years Leading and Learning
Key Contribution: Focus on Practice, Process and Learning
A Life of Leading in Learning
Efficacy at the Point of Action
Shifting the Paradigm
Toward a Human Image of the Organization
Process Wisdom: The Heart of Organizations
New Insights: Peters Impacts on the Authors
Legacies and Unfinished Business: Contributions In the Profession and Beyond
Conclusion
References
Further Reading
105 Van de Ven, Andrew H.: Engaging Change
Influences and Motivation: Understanding the Decision-Making Process
Key Contributions: A Life of Engaged Scholarship
Group Decision-Making and Program Planning
Organizational Assessment and Design
Innovation and Organizational Change
Engaged Scholarship
New Insights: Pluralism and Paradox
Legacies and Unfinished Business: The Impact of NGT
References
Further Reading
106 Warrick, D.D.: Teacher, Scholar, and Consultant Committed to Building Healthy, High-Performance Organizations
Introduction
Influence and Motivations
Contributions to OD Education
Scholarly Contributions to OD
Consulting Contributions
Some Insights Dr. Warrick Has Gained About Organization Development and Change
Awards and Recognition
Unfinished Business
References
Further Reading
107 Weick, Karl E.: Departing from Traditional Models of Organizational Change
Introduction
Influences and Motivation: From Laboratory Psychology to the Management Sciences
Key Contributions: Organizing as Respectful Interaction and Sensemaking
Organizing as a Human Process
Collective Interpretation and Loose Coupling
Sensemaking
Surprise and Managing the Unexpected
New Insights: The Pragmatics of Theorizing
Legacy and Unfinished Business: Continue on the Journey of Understanding
Conclusion
References
Further Reading
108 Weisbord, Marvin: A Life of Action Research
Introduction
The Arc of Weisbord´s Journey: Influences and Motivations
A Distillation of Weisbord´s Wisdom: Key Contributions
``Everybody´´ Improves Whole Systems
Human Systems Facilitation: Don´t Just Do Something, Stand There
Putting the Socio Back into Sociotech, the O Back into OD
Techniques That Match Our Values
The Future Never Comes, It´s Already Here
The Learning Curve: Organizational Improvement Past, Present, Future
New Insights (Maybe Only Old Ones, Rediscovered)
Legacies and Unfinished Business: A Renaissance of Action Research?
Conclusion
References
Further Reading
109 Woodman, Richard W.: Creativity and Change
Introduction
Influences and Motivations: The Military and the World of Practice
Major Contributions: Shaping the Field
New Insights: Seeing the Fundamental Essence in a Complex World
Legacies and Unfinished Business: Individual Changeability and a Temporal Model of Change
Conclusion
References
Further Reading
110 Worley, Christopher: Leading Change Through Agility
Introduction
Influences and Motivations: From Outdoor Recreational Management to Organizational Development
Key Contributions: Organizational Development and Agile Frameworks
New Insights: Stability, Sustainability, and Transformation through Agility
Legacies, Unfinished Business, and Conclusion: Shifting Focus
References
Further Reading
Publications - Books and Chapters
111 Yaeger, Therese: Lifting Up the Voices of the Field
Introduction
Influences and Motivation: A Winding Path to OD
Early OD Influencers
Mentors
Key Contributions: A Scholar-Practitioner at Work
Published Contributions
Professional Roles
Collaboration
New Insights (aka Lessons Learned): Collaboration Creates the Best Outcomes
Legacy and Unfinished Business: The Journey on the Winding Road Continues
References
Further Reading
Index