دانلود کتاب The Sensei Way at Work: The Five Keys to a Lean Business Transformation

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Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
Foreword
Acknowledgments
Author
Prologue: Playing in the Zone
Introduction
1 Lost in Translation
What’s the Problem to Solve?
Notes
2 Ackoff’s Mess
Ackoff’s Mess
The Blame Game
Dilbert’s World
Reflection: What Can We Learn from Ackoff’s Mess?
What You Can Do
Notes
3 Western Business Goes East
Benchmarking the Toyota Production System
Wanting to Drive Like Toyota, Western Business Has Spent 30 Years Looking for the Keys
Reflection: What Can We Learn from Western Business Going East?
What You Can Do
Notes
4 The First Key Is Kaizen Mind
Kaizen Mind
5S Kaizen: Workplace Order and Organization
Two Types of Process Kaizen: Maintenance and Improvement
A Process Kaizen Event
Reflection: What Can We Learn from Kaizen Mind
What You Can Do
Notes
5 The Second Key Is Lean Thinking
Lean Thinking
Lean Thinking in Knowledge Work and Services
Lean Thinking in Health Care
Lean Thinking in Marketing
Lean Thinking in a Law Office
Lean Thinking in Banking
Lean Thinking in Product Development
Product Development Obeya
Why Are Lean Startups So Difficult to Sustain and Spread?
A Lean Operation Is a Learning Organization
Respect for People
Reflection: What Can We Learn from Lean Thinking?
What You Can Do
Notes
6 The Third Key Is Lean Coaching
The Three Deliberate Practices of Lean Coaching
Coaching the A3 Problem-Solving Approach
The Improvement Kata and the Coaching Kata
Leadership’s Role in Kata Coaching
Coaching Agile Teams
The Deliberate Practice of Purpose
The Deliberate Practice of Mindfulness
Why Is It So Difficult to Stay Mindful?
Can Lean Coaches Start and Sustain Lean Startups?
Reflection: What Can We Learn from Lean Coaching?
What You Can Do
Notes
7 The Fourth Key Is Change Leadership
The Work of Change Leadership
Change Leaders Set Direction, Vision, Strategy, and Goals
Change Leaders Draft a Transformation Strategy
Change Leaders Do a Practice, Immersion, or Experiment to Change Basic Thinking
Change Leaders Coach Rapid Improvement Events in Target Areas
Change Leaders Align Leadership Behaviors and Management Systems
Change Leaders Develop Others in the Sensei Way
Change Leaders Engage Others with Situational Leadership
The Mind of a Change Leader
Presence
Flow
Compassion
Reflection: What Can We Learn from Change Leadership?
What You Can Do
Notes
8 The Fifth Key Is the Sensei Way
The Sensei Way
Speak Softly and Carry a Zen Stick
Reflection: What Can We Learn from the Sensei Way?
What You Can Do
Notes
9 It’s a Wabi Sabi World
Wabi Sabi
Notes
Epilogue: Be the Change
Appendix 1: A Partial Retrospective on the Tennessee Plant’s Lean Transformation with the Enneagram
Index