دانلود کتاب The Social Psychology Of Organizations: Diagnosing Toxicity And Intervening In The Workplace

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Front Cover
HalfTitle
Title Page
Copyright Page
Contents
List of figures
List of tables
Acknowledgements
Introduction
Intelligent activism and the social psychology of organizations
Overview of the three parts of this text
References
PART I: Doing intelligent activism: the new social psychology of organizations
Chapter 1: Knowledge translation for complex workplaces
Introduction
Translating knowledge for effective intervention
A model of the phases of translation for ‘intelligent activism’
Conclusion
Further reading
References
Chapter 2: Understanding client engagement dynamics
Introduction
The cry for help: establishing the client relationship
Client preferences in accessing help
Conclusion
References
Chapter 3: Ideas of intervention and change in organizations
Introduction
What is wrong with the idea of the consulting cycle?
What is organizational intervention?
Change programmes and change platforms: an exploration
Conclusion
References
Chapter 4: Evidence and intervention methods as tools for practice
Introduction
Evidence-based practice (EBP)
Positive deviance
Design thinking
Large group and dialogic methods for co-creation
Appreciative inquiry (AI)
Conclusion
References
Chapter 5: Ethical issues in practice
Introduction
Capabilities for ethical organizational practice
Ethical themes in organizational intervention
Conclusion
Further reading
References
Part II: Building an integrated model of organizational toxicity
Chapter 6: What we know about organizational toxicity
Introduction
Towards an integrated understanding of organizational toxicity
What the literature tells us about organizational toxicity
The integrated model of organizational toxicity
Conclusion
References
Chapter 7: The macro sources of toxicity in organizations
Introduction
Structural sources of toxicity
Cognitive sources of toxicity
Behavioural sources of toxicity
Symbolic or ritual sources of toxicity
Integrating the macro sources
Conclusion
References
Chapter 8: Psychosocial micro processes that mitigate or maximize toxicity in the workplace
Introduction
Accountability
Compassion
Appreciation
Growth
Conclusion
References
PART III: Learning from practice to intervene in toxic organizations
Chapter 9: Diagnostic themes for examining the psychological environment
Introduction
Diagnosis as a practice capability
Reflections on the diagnostic theme of contributing
Reflections on the diagnostic theme of belonging
Reflections on the diagnostic theme of meaning
Conclusion
References
Chapter 10: How current performance management systems make workplaces toxic
Introduction
Performance management is individualistic and yet placed in a collaborative context
Performance management is psychologically naïve
Performance management is inherently unlawfully biased
Performance management is decontextualized, culturally specific and potentially colonizing
Performance management causes ill health
Performance management is analytically weak
Conclusion
References
Chapter 11: Re-designing belonging dynamics for an interconnected world of work
Introduction
Designing from the edge in the cabin crew world (case one)
Coaching the ‘tempered radical’ in a career challenging ethnicity innovation (case two)
Conclusion
References
Chapter 12: Measurement, silence and the mechanisms of compliance
Introduction
Resource distribution and equal pay: the role of measurement (case one)
Bystanding, blowing the whistle and the dynamics of silence (case two)
Conclusion
References
Conclusion
Index