دانلود کتاب The social work interview

فهرست مطالب :

Content: ACKNOWLEDGMENTS
INTRODUCTION
{PART ONE} GENERAL ORIENTATION AND BASIC CONCEPTS OF INTERVIEWING AND COMMUNICATION
1. DEFINING AND CHARACTERIZING THE SOCIAL WORK INTERVIEW
2. THE INTERVIEW AS COMMUNICATION
3. LISTENING AND SILENCE AS INTERVIEW TECHNIQUES
4. NONVERBAL COMMUNICATION
5. ESTABLISHING A RELATIONSHIP
{PART TWO} SEQUENTIAL PHASES IN THE INTERVIEW PROCESS AND ASSOCIATED TECHNIQUES
6. THE INTRODUCTORY PHASE
7. THE PROBLEM EXPLORATION PHASE
8. THE DEVELOPMENTAL PHASE: PROBLEM-SOLVING INTERVENTIONS
9. THE DEVELOPMENTAL PHASE: MORE PROBLEM-SOLVING INTERVENTIONS. 10. THE DEVELOPMENTAL PHASE: QUESTIONING TECHNIQUES11. TERMINATION AND EVALUATION
{PART THREE} SPECIAL PROBLEMS IN INTERVIEWING
12. CROSS-CULTURAL INTERVIEWING
13. PROBLEMATIC INTERVIEWS
{PART FOUR} THE ESSENCE OF THE GOOD INTERVIEW
14. THE COMPETENT INTERVIEWER
L'ENVOI-
APPENDIX
REFERENCES
INDEX.