دانلود کتاب The Third Sector Delivering Public Services: Developments, Innovations and Challenges

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THE THIRD SECTOR DELIVERING PUBLIC SERVICES\nContents\nList of tables, figures and boxes\n Tables\n Figures\n Boxes\nSeries editor’s foreword\nNotes on contributors\n1. The third sector delivering public services: setting out the terrain\n Defining the third sector and public services\n The heart of the matter: key themes in third sector public service delivery\n Overview of the structure of the book\nPart One. Policy, politics and organisations\n2. The history of third sector service delivery in the UK\n Public services\n Changing relations with the state\n The Third Way\n Conclusion\n3. The context for service delivery: third sector, state and market relationships 1997–2015\n The policy and practice domain – New Labour and the Coalition compared\n Interface with the state\n Interface with the market sector\n Interface with the informal sector\n Concluding discussion: key continuities and changes\n4. Which third sector organisations are involved in the delivery of public services? Evidence from charity accounts and from survey data\n Introduction\n Public funding for English and Welsh charities\n Survey data on organisations\n Conclusions\nPart Two. Cross-cutting issues for third sector service delivery\n5. Spinning with substance? The creation of new third sector organisations from public services\n Introduction\n What is a spin-out?\n Starting the spin: recent policy initiatives\n Is there substance behind the spin?\n Discussion and conclusion: What can we learn from the spin?\n6. Capacity building for competition: the role of infrastructure in third sector service delivery\n Introduction\n Exploring the field: capacity building and infrastructure\n Making a capacity building market\n Conclusion: a new map of capacity building?\n7. The engagement of volunteers in third sector organisations delivering public services\n Introduction\n Background: sketching out the context\n Policy context\n Organisational context\n Societal context\n Insightful experiences: shifting logics shaping volunteering processes\n Conclusion: narrower, shallower and more circumscribed?\n8. Valuing third sector achievements in a service delivery context: evaluations and social value\n Introduction\n Evaluations and social welfare in the UK\n The Public Services (Social Value) Act 2012\n Evaluations and the third sector in the UK\n The creation of social value by TSOs\n Social value and evaluation methods\n Conclusion\nPart Three. Service delivery in key policy fields\n9. Navigating a new landscape: the third sector delivering contracted employment services\n Introduction\n The evolution of contracted employment services in the UK: the role of the third sector\n Navigating a new landscape of contracted employment: challenges and strategies for third sector providers\n Discussion and conclusion\n10. From development to delivery: personalisation and the third sector\n Introduction\n The third sector in social care\n Developing personalisation principles\n Designing personalisation policy\n Delivering personalisation in practice\n Conclusion: debating impact\n11. The changing role of housing associations\n Introduction\n ‘Distant uncles’ – history and evolution of housing associations\n Looking inwards and outwards\n Looking outwards by comparisons between fields\n Diversification\n Independence and the state interface\n The recent past and future\n Conclusion\n12. Talking up the voluntary sector in criminal justice: market making in rehabilitation\n Introduction\n The voluntary sector in criminal justice\n A ‘rehabilitation revolution’?\n The voluntary sector and field shaping\n Discussion and conclusions\n13. Conclusion\n The big picture: how does the third sector sit in the contemporary landscape of public services?\n Third sector organisations negotiating tensions: the dilemmas of service delivery\n Innovation and change: TSOs promoting and navigating new models of public service improvement\n The end of the affair? The prospects for the third sector role in public services\nIndex