دانلود کتاب Toxic Nursing, Second Edition: Managing Bullying, Bad Attitudes, and Total Turmoil

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Front Cover\nBack Cover\nTitle Page\nCopyright Page\nDedication\nAcknowledgments\nAbout the Author\nCommentators\nTable of Contents\nIntroduction\nPart 1: The Relational Nurse Manager\n Chapter 1: Incivility\n Chapter 2: The Newbie: Mistreatment of New Nurses\n Chapter 3: The Know-It-All/Criticism Queen\n Chapter 4: Gossip and Trash Talk\n Chapter 5: Cliques, Campaigns, and High-School Drama\n Chapter 6: Competition and Credit\n Chapter 7: Nurse Managers as the Problem\nPart 2: Working Together\n Chapter 8: Men in White\n Chapter 9: Better Than You\n Chapter 10: Generations at Work\n Chapter 11: Competent and Caring Leaders\n Chapter 12: Social Media, Electronic Communication, and Professionalism\nPart 3: Navigating Toxic Systems\n Chapter 13: Politics and CYA\n Chapter 14: Patients as Victims\n Chapter 15: On the Battlefield: Nurses Under Attack\n Chapter 16: Toxic Culture/Environment\n Chapter 17: Conclusion\nAppendix A: Is Your Management Style Causing Conflict?\nAppendix B: Conflict Case Scenario\nAppendix C: Organizational Cynicism Self-Assessment\nAppendix D: When It\'s Time to Seek Outside Counsel\nAppendix E: Compassion Fatigue\nReferences\nIndex