دانلود کتاب Collaboration in Outsourcing: A Journey to Quality

فهرست مطالب :

Front Matter....Pages i-xxxii
Introduction: Collaboration in Outsourcing....Pages 1-2
Front Matter....Pages 3-3
Governance Models in Offshore IT Outsourcing....Pages 5-24
Security: Case Studies in Three Dimensions....Pages 25-41
Mission-Critical Outsourcing....Pages 42-58
Collaboration of Enterprise Architects in Outsourcing....Pages 59-72
A Decision Procedure for the Where and How to Outsource....Pages 73-87
Success and Failure in Offshore Development Projects....Pages 88-102
Front Matter....Pages 103-103
Boosting Distributed Collaboration through Collaboration Tools Portfolio Optimization....Pages 105-125
Retaining Project Knowledge in an Outsourcing Context....Pages 126-141
Initial Knowledge Sharing in Outsourcing....Pages 142-159
Optimal Team Composition in Distributed Software Development....Pages 160-182
Front Matter....Pages 183-183
Dealing with Trust in Outsourcing Relationships....Pages 185-197
IT Service Quality in Outsourcing Relationships....Pages 198-223
Selection of Outsourcing Partners....Pages 224-247
Conflict Resolution in Outsourcing....Pages 248-273
Service Level Agreement in an Outsourcing World....Pages 274-297
Front Matter....Pages 299-299
Quality in Distributed Software Product Development....Pages 301-315
Distributed Scrum Process Guide....Pages 316-327
Project Coordination in Distributed Software Development....Pages 328-342
Distributed Requirements Management in an Offshoring Context....Pages 343-358
Back Matter....Pages 359-361