دانلود کتاب Evaluation in organizations: A systematic approach to enhancing learning, performance, and change (2nd ed) by Russ-Eft & Preskill?

فهرست مطالب :

Title Page
Preface
Acknowledgements
chapter 1 - Defining Evaluation
What Evaluation Is and Isn’t
The Relationship Between Evaluation and Research
What Can Be Evaluated?
Why Evaluate?
Top Ten Reasons Evaluation Is Neglected
Kinds of Evaluations
The Logic of Evaluation
Evaluation Use
Internal and External Evaluation
Keep in Mind . . .
Chapter 2 - The Evolution of Evaluation
The Role of Evaluation in Today’s Organizations
The (Really) Early Days of Evaluation
Types of Evaluation Models and Approaches
Conducting Cross-Culturally Competent Evaluation
The Role of Evaluation in Today’s Organizations
Keep in Mind . . .
Chapter 3 - Evaluating Learning, Performance, and Change Initiatives
The Role of the Learning, Performance, and Change Professional
General Models, Approaches, and Taxonomies for Evaluating Training and Performance
Evaluation Models Focused on Training Transfer
Research on Training Program Evaluation Models
Future Directions for Evaluating Learning, Performance, and Change
Keep in Mind . . .
Chapter 4 - The Politics and Ethics of Evaluation Practice
Vignette 1: Evaluation as a Political Act in Worldwide Learning, Inc.
Ways in Which Evaluation Becomes Political
Political Influences During an Evaluation
The Politics and Ethics of Evaluation Practice
Examples of Evaluation Politics
Strategies for Managing the Politics of Evaluation
The Ethics of Evaluation Practice
Scenario 4.1
Scenario 4.2
Keep in Mind . . .
Chapter 5 - Focusing the Evaluation
Developing an Evaluation Plan
Developing the Evaluation’s Rationale and Purpose
Developing a Program Logic Model
Developing the Evaluation’s Purpose Statement
Identifying the Evaluation’s Stakeholders
Developing Key Evaluation Questions
Keep in Mind . . .
Chapter 6 - Selecting an Evaluation Design
Basic Design Issues
Commonly Used Evaluation Designs
One-Shot Design
Keep in Mind . . .
Chapter 7 - Choosing Data Collection Methods
Menu of Data Collection Methods
Considerations for Choosing Data Collection Methods
Using Multiple Data Collection Methods
Keep in Mind . . .
Chapter 8 - Archival Data
Records
Documents
Existing Databases
Using or Developing an Evaluation Database
Some Guidelines for Using Records, Documents, and Databases
Examples
Advantages and Disadvantages of Collecting Archival Data
Keep in Mind . . .
Chapter 9 - Observation
Using Methods of Observation
Observer Roles
Collecting and Recording Observation Data
Conducting Observations
Advantages and Disadvantages of Collecting Observation Data
Keep in Mind . . .
Chapter 10 - Surveys and Questionnaires
.
Types of Surveys
Guidelines for Constructing Surveys
Format Considerations
Online and Web-Based Surveys
Pilot Testing the Items and Surveys
Summary of Steps in Survey Construction
Logistics
Handling Nonresponse Bias
Managing the Data Collection Process
Keep in Mind . . .
Chapter 11 - Individual and Focus Group Interviews
Types of Interviews
Determining Which Interview Approach to Use
Advantages of Individual and Focus Group Interviews
Disadvantages of Individual and Focus Group Interviews
Guidelines for Constructing Individual and Focus Group Interview Guides
Guidelines for Conducting Individual and Focus Group Interviews
The Interviewer’s Role
Selecting and Training Interviewers
Managing the Interview Process
Computer-Aided Interviewing
Keep in Mind . . .
Chapter 12 - Sampling
Why Sample?
Approaches to Sampling
Sampling Procedures
Issues to Consider When Selecting a Sample
Keep in Mind . . .
Chapter 13 - Analyzing Evaluation Data
Basic Considerations for Analyzing Data
Approaches to Qualitative Data Analysis
Approaches to Quantitative Data Analysis
Economic Analyses of Learning, Performance, and Change Interventions
Potential Problems in Analyzing Data
Keep in Mind . . .
Chapter 14 - Communicating and Reporting Evaluation Activities and Findings
Purposes of Communicating and Reporting
Audiences for Communicating and Reporting
Timing of Communicating and Reporting
Contents of Communications and Reports
Formats for Communicating and Reporting
Returning to the Case of MyFuture Unlimited
Keep in Mind . . .
Chapter 15 - Planning, Managing, and Budgeting the Evaluation
Planning the Evaluation
Managing the Evaluation
Managing the Risks
Developing an Evaluation Budget
.
Chapter 16 - Evaluating the Evaluation
Focusing the Evaluation
Implementing the Evaluation
Managing the Evaluation
Communicating and Reporting the Evaluation’s Activities and Findings
Keep in Mind . . .
Chapter 17 - Strategies for Implementing Evaluation in Organizations
Gaining Commitment and Support for Evaluation Work
Involving Stakeholders
Understanding the Evaluation Context
Engaging in Evaluation Professional Development
Choosing an Evaluator Role
Building Evaluation Capacity in Organizations
Concluding Thoughts
Discover More
Appendix A: - The Readiness for Organizational Learning and Evaluation ...
References
Index
About the Authors
Copyright Page