دانلود کتاب Introducing Robotic Process Automation to Your Organization: A Guide for Business Leaders

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Contents
About the Authors
Acknowledgments
Preface
Chapter 1: Introduction
Overview
Benefits
Practical Applications
Structure of the Book
Chapter 2: Initial Preparation
Need for RPA
Chapter 3: Operating Model – Governance, Sponsorship, and Framework
Chapter 4: Opportunity Identification
Request Form
Process Discovery Phase
Case Study: Client Address and Phone Number Update
Chapter 5: Opportunity Assessment
Opportunity Overview
Current-State Process Map
Feasibility Assessment
Risk Assessment
Governance Committee Meeting at the Conclusion of Opportunity Assessment
Address and Phone Number Change Process
Chapter 6: Solution Design
Requirements Gathering
Governing Body Approval
Technical Feasibility
Proof of Concept/Prototyping
Solution Design of Automation (What Will the BOT Look Like?)
Development/Implementation
Code Reviews
Testing
Case Study
Maintenance
Testing
Chapter 7: Solution Deployment, Maintenance, and Retirement
Solution (Automation/Bot) Deployment
Major Steps for Deployment
Deployment and Release Setup Checklist
Maintaining Communication Between COE/LOB and Dev. Teams for Deployment
Maintenance of Bots
Prioritization
Warranty
Bot Categorization
Communication
Change Management
Auditing Bots
Disaster Recovery
Retirement of Bots
Steps to retire the Bot
Case Study
Chapter 8: Organizational Structure
Centralized
Decentralized
Hub and Spoke
What to Consider Before Selecting an Organizational Structure
Chapter 9: Development Methodologies and Framework
Agile Methodology
Waterfall Methodology
Lean Software Development
DevOps
Chapter 10: Planning for the Future
RPAAS – RPA as a Service
Process Mining
Intelligent Processing
Hyperautomation
Chapter 11: Challenges and Pitfalls
Chapter 12: Summary
Appendix
Appendix 1: RPA Opportunity – Request Form
Appendix 2: Process Map Template
Appendix 3: Opportunity Assessment – End-to-End Process Steps
Current State End-to-End Process Steps
Current State End-to-End Process Step Details
Appendix 4: Feasibility Assessment
Appendix 5: Risk Assessment Checklist
Appendix 6: Opportunity Brief
Appendix 7: Governance Committee Decision Form
Appendix 8: Solution Design Document
Appendix 9: Functional Requirements
Appendix 10: Nonfunctional Requirements
Appendix 11: Deployment and Release Setup Checklist
Appendix 12: Process Design Document
Index