دانلود کتاب Talking to crazy : how to deal with the irrational and impossible people in your life

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CONTENTS Acknowledgments SECTION 1 The Basics of Talking to Crazy 1 Understanding Crazy 2 Recognizing How Crazy Happens 3 Spotting an Irrational Person\'s M.O. 4 Knowing When to Talk to Crazy and When to Walk Away SECTION 2 Facing Your Own Crazy First 5 Pinpointing Your Own Crazy 6 Keeping Your Own Crazy at Bay When You\'re Under Attack 7 Regrouping When Crazy Wins SECTION 3 Fourteen Tactics for Talking to Crazy 8 The Belly Roll: Putting the Irrational Person \"in Charge\" to Defuse a Tense Situation 9 The A-E-U Technique: Highly Effective-But Scary 10 Time Travel: Getting an Irrational Person to Stop Dwelling on the Past and Focus Instead on the Future 11 The Eye of the Hurricane: Finding the Sane Inside the Crazy 12 Digging Down to Disappointment: Dealing with Emotional People Who Don\'t Really Mean What They\'re Saying 13 The Fishbowl: Bringing an Irrational Person\'s Mirror Neurons into Play 14 The Split Second: How to Handle an Irrational Person Who\'s Playing You Against Someone Else 15 The Three L\'s: Helping an Irrational Person Cope with Extreme Fear 16 The Butter-Up: Getting a Know-It-All to Behave 17 Executive Order: Getting a Martyr to Accept Help 18 Coup Contrecoup: Turning an Irrational Person\'s M.O. to Your Own Advantage 19 The Kiss-Off (and the Gentle Kiss-Off): Saying No to a Manipulator 20 Frenemies: Handling a \"Toxic Deflector\" at Work 21 I Know What You\'re Hiding: Getting a Sociopath out of Your Life SECTION 4 Eight Ways to Deal with Crazy in Your Personal Life 22 You\'ve Lost That Lovin\' Feeling? Handling Your Mutual Crazy in a Relationship 23 Shock Absorber: Getting Through to an Emotional Partner 24 Copy Cat: Getting a Strong-and-Silent Partner to Talk 25 Child A or Child B? Going Through a Divorce Without Wrecking Your Kids for Life 26 \"What\'s the Worst Thing for You?\" Being There for a Parent, Partner, or Child in Pain 27 The Reconnect: Healing a Broken Relationship with an Adult Child 28 The Assumptive Close: Getting an Aging Parent to Accept Help 29 The Four H\'s and Four R\'s: Rebuilding a Personal Relationship After an Irrational Person Breaks It SECTION 5 What to Do When Crazy Is Actually Mental Illness 30 Where to Turn When Crazy Is Above Your Pay Grade 31 How to Get the Person to Say Yes to Getting Help 32 What to Do if You Think Someone May Be Suicidal 33 Woulda, Coulda, Shoulda: Preventing the Next Sandy Hook Epilogue Index